OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Service failure recovery on customer recovery satisfaction and attitude loyalty for airline industry: the moderating effect of brand authenticity
Văn Đạt Trần
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 5
Văn Đạt Trần
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 5
Showing 5 citing articles:
Do authentic dimensions and customer knowledge affect overall authenticity and revisit intention via interacting gastronomic experience? Perspective on ethnic restaurants
Islam Elbayoumi Salem, Hassan Aideed, Muna Ahmed Ali Akaak, et al.
International Journal of Hospitality Management (2024) Vol. 123, pp. 103941-103941
Closed Access | Times Cited: 5
Islam Elbayoumi Salem, Hassan Aideed, Muna Ahmed Ali Akaak, et al.
International Journal of Hospitality Management (2024) Vol. 123, pp. 103941-103941
Closed Access | Times Cited: 5
Navigating Loyalty and Trust in the Skies: The Mediating Role of Customer Satisfaction and Image for Sustainable Airlines
Irfan Hameed, Rajat Subhra Chatterjee, Bibi Zainab, et al.
Sustainable Futures (2024), pp. 100299-100299
Open Access | Times Cited: 2
Irfan Hameed, Rajat Subhra Chatterjee, Bibi Zainab, et al.
Sustainable Futures (2024), pp. 100299-100299
Open Access | Times Cited: 2
Consumer response to E-commerce service failure: Leveraging repurchase intentions through strategic recovery policies
Prince Kelvin Owusu, Zhiwen Li, Isaac Adjei Mensah, et al.
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104137-104137
Closed Access | Times Cited: 1
Prince Kelvin Owusu, Zhiwen Li, Isaac Adjei Mensah, et al.
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104137-104137
Closed Access | Times Cited: 1
Effects of employee competency on customer loyalty via justice perception and customer affection in Indian banks: do gender and failure severity moderate such relations?
Akuthota Sankar Rao, Damodar Suar, Bimal Kishore Sahoo
The TQM Journal (2024)
Closed Access
Akuthota Sankar Rao, Damodar Suar, Bimal Kishore Sahoo
The TQM Journal (2024)
Closed Access
The Role of Politeness Strategies in Enhancing Guest Satisfaction in the Hospitality Industry
Ayaz Noorani
Journal of Policy Research (2024) Vol. 10, Iss. 2, pp. 66-74
Open Access
Ayaz Noorani
Journal of Policy Research (2024) Vol. 10, Iss. 2, pp. 66-74
Open Access
