OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Managing customer knowledge through the use of big data analytics in tourism research
Piera Centobelli, Valentina Ndou
Current Issues in Tourism (2019) Vol. 22, Iss. 15, pp. 1862-1882
Closed Access | Times Cited: 89

Showing 1-25 of 89 citing articles:

Sustainable development, intellectual capital and technology policies: A structured literature review and future research agenda
Giustina Secundo, Valentina Ndou, Pasquale Del Vecchio, et al.
Technological Forecasting and Social Change (2020) Vol. 153, pp. 119917-119917
Closed Access | Times Cited: 244

Big data empowered agility for dynamic, volatile, and time-sensitive service industries: the case of tourism sector
Nikolaos Stylos, Jeremy Zwiegelaar, Dimitrios Buhalis
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 3, pp. 1015-1036
Open Access | Times Cited: 169

Customer Knowledge Management in SMEs Facing Digital Transformation
Francesco Castagna, Piera Centobelli, Roberto Cerchione, et al.
Sustainability (2020) Vol. 12, Iss. 9, pp. 3899-3899
Open Access | Times Cited: 138

A look back and a leap forward: a review and synthesis of big data and artificial intelligence literature in hospitality and tourism
Hui Lv, Si Shi, Doğan Gürsoy
Journal of Hospitality Marketing & Management (2021) Vol. 31, Iss. 2, pp. 145-175
Closed Access | Times Cited: 116

Big data in smart tourism: challenges, issues and opportunities
Lorenzo Ardito, Roberto Cerchione, Pasquale Del Vecchio, et al.
Current Issues in Tourism (2019) Vol. 22, Iss. 15, pp. 1805-1809
Open Access | Times Cited: 127

Destination Image Analytics Through Traveller-Generated Content
Estela Mariné-Roig
Sustainability (2019) Vol. 11, Iss. 12, pp. 3392-3392
Open Access | Times Cited: 124

The complexity of decision-making processes and IoT adoption in accommodation SMEs
Νικόλαος Παππάς, Andrea Caputo, Massimiliano Matteo Pellegrini, et al.
Journal of Business Research (2021) Vol. 131, pp. 573-583
Open Access | Times Cited: 84

Impact of COVID-19 pandemic on tourism in Indonesia
Setia Pramana, Dede Yoga Paramartha, Geri Yesa Ermawan, et al.
Current Issues in Tourism (2021) Vol. 25, Iss. 15, pp. 2422-2442
Closed Access | Times Cited: 60

COVID-19 vaccine-induced recovery and the implications of vaccine apartheid on the global tourism industry
Kaitano Dube
Physics and Chemistry of the Earth Parts A/B/C (2022) Vol. 126, pp. 103140-103140
Open Access | Times Cited: 49

Big data analytics business value and firm performance: linking with environmental context
Claudio Vitari, Elisabetta Raguseo
International Journal of Production Research (2019) Vol. 58, Iss. 18, pp. 5456-5476
Open Access | Times Cited: 68

Analysing tourism destination promotion through Facebook by Destination Marketing Organizations of India
Prem Kumar, Jitendra Mohan Mishra, Y. Venkata Rao
Current Issues in Tourism (2021) Vol. 25, Iss. 9, pp. 1416-1431
Closed Access | Times Cited: 47

A comparative review of hospitality and tourism innovation research in academic and trade journals
Anqi Cao, Fangfang Shi, Billy Bai
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 10, pp. 3790-3813
Closed Access | Times Cited: 36

When “Old” Meets “New”: Unlocking the Future of Innovative Technology Implementation in Heritage Tourism
Shizhen Jia, Oscar Hengxuan, Stephanie Daniela Martinez, et al.
Journal of Hospitality & Tourism Research (2023)
Closed Access | Times Cited: 20

Big Data and the Effectiveness of Tourism Marketing: A Prospective Review of the Literature
Naoual Bouhtati, Majda Kamal, Lhoussaine Alla
Lecture notes in networks and systems (2023), pp. 287-292
Closed Access | Times Cited: 17

Applying Big Data Technologies in Tourism Industry: A Conceptual Analysis
Leonidas Theodorakopoulos, Constantinos Halkiopoulos, Dimitris Papadopoulos
Springer proceedings in business and economics (2023), pp. 337-352
Closed Access | Times Cited: 16

Over two decades of research on choice overload: An overview and research agenda
Breeze Mary Jacob, Sam Thomas, Joshy Joseph
International Journal of Consumer Studies (2024) Vol. 48, Iss. 2
Closed Access | Times Cited: 5

Bibliometric Analysis of Social Media as a Platform for Knowledge Management
Saleha Noor, Yi Guo, Syed Hamad Hassan Shah, et al.
International Journal of Knowledge Management (2020) Vol. 16, Iss. 3, pp. 33-51
Closed Access | Times Cited: 49

A Bibliometric Analysis of Online Reviews Research in Tourism and Hospitality
Babajide Abubakr Muritala, María Victòria Sánchez Rebull, Ana Beatriz Hernández‐Lara
Sustainability (2020) Vol. 12, Iss. 23, pp. 9977-9977
Open Access | Times Cited: 45

Using customer knowledge for service innovation in travel agency industry
Lishan Xie, Xinhua Guan, Qiyin Cheng, et al.
Journal of Hospitality and Tourism Management (2020) Vol. 45, pp. 113-123
Closed Access | Times Cited: 41

Evaluating medical travelers’ satisfaction through online review analysis
Ali Ahani, Mehrbakhsh Nilashi, Waleed Abdu Zogaan, et al.
Journal of Hospitality and Tourism Management (2021) Vol. 48, pp. 519-537
Closed Access | Times Cited: 35

Big data use in determining competitive position: The case of theme parks in Hong Kong
Tahir Albayrak, Aslıhan Dursun Cengizci, Meltem Caber, et al.
Journal of Destination Marketing & Management (2021) Vol. 22, pp. 100668-100668
Closed Access | Times Cited: 35

Mobilising big data analytics capabilities to improve performance of tourism supply chains: the moderating role of dynamic capabilities
Yuvika Gupta, Farheen Khan, Anil Kumar, et al.
The International Journal of Logistics Management (2023) Vol. 35, Iss. 2, pp. 649-679
Open Access | Times Cited: 13

Advancing Circular Economy Implementation in Malaysian SMEs: The Role of Financial Resources, Operational Alignment, and Absorptive Capacity
Saif Ahmed, Nilufar Ahsan, Syed Shah Alam, et al.
Circular Economy and Sustainability (2025)
Closed Access

Unlocking Pandora's Box: Unravelling nested futures directions of the AI in tourism and hospitality through an umbrella review
Valentina Della Corte, Clelia Cascella, Simone Luongo, et al.
International Journal of Hospitality Management (2025) Vol. 129, pp. 104189-104189
Closed Access

The role of knowledge management in the tourism sector: a synthesis and way forward
Amitabh Anand, P. S. Varsha, Birgit Muskat, et al.
Journal of Knowledge Management (2022) Vol. 27, Iss. 5, pp. 1319-1342
Open Access | Times Cited: 18

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