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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Understanding online firestorms: Negative word-of-mouth dynamics in social media networks
Jürgen Pfeffer, Thomas Zorbach, Kathleen M. Carley
Journal of Marketing Communications (2013) Vol. 20, Iss. 1-2, pp. 117-128
Closed Access | Times Cited: 481

Showing 1-25 of 481 citing articles:

Setting the future of digital and social media marketing research: Perspectives and research propositions
Yogesh K. Dwivedi, Elvira Ismagilova, David L. Hughes, et al.
International Journal of Information Management (2020) Vol. 59, pp. 102168-102168
Open Access | Times Cited: 1711
Engagement with Social Media and Social Media Advertising: The Differentiating Role of Platform Type
Hilde Voorveld, Guda van Noort, Daniël G. Muntinga, et al.
Journal of Advertising (2018) Vol. 47, Iss. 1, pp. 38-54
Open Access | Times Cited: 635
Social media? It's serious! Understanding the dark side of social media
Christian V. Baccarella, Timm F. Wagner, Jan Kietzmann, et al.
European Management Journal (2018) Vol. 36, Iss. 4, pp. 431-438
Closed Access | Times Cited: 419
Mean Birds
Despoina Chatzakou, Nicolas Kourtellis, Jeremy Blackburn, et al.
(2017), pp. 13-22
Open Access | Times Cited: 357
Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation
Ana Babić Rosario, Kristine De Valck, Francesca Sotgiu
Journal of the Academy of Marketing Science (2019) Vol. 48, Iss. 3, pp. 422-448
Closed Access | Times Cited: 335
Brand Buzz in the Echoverse
Kelly Hewett, William Rand, Roland T. Rust, et al.
Journal of Marketing (2016) Vol. 80, Iss. 3, pp. 1-24
Closed Access | Times Cited: 324
Social Media and the Formation of Organizational Reputation
Michael Etter, Davide Ravasi, Elanor Colleoni
Academy of Management Review (2017) Vol. 44, Iss. 1, pp. 28-52
Open Access | Times Cited: 324
Generating brand awareness in Online Social Networks
Albert A. Barreda, Anil Bilgihan, Khaldoon Nusair, et al.
Computers in Human Behavior (2015) Vol. 50, pp. 600-609
Closed Access | Times Cited: 304
The MAD Model of Moral Contagion: The Role of Motivation, Attention, and Design in the Spread of Moralized Content Online
William J. Brady, Molly J. Crockett, Jay Joseph Van Bavel
Perspectives on Psychological Science (2020) Vol. 15, Iss. 4, pp. 978-1010
Open Access | Times Cited: 265
Detecting, Preventing, and Mitigating Online Firestorms in Brand Communities
Dennis Herhausen, Stephan Ludwig, Dhruv Grewal, et al.
Journal of Marketing (2019) Vol. 83, Iss. 3, pp. 1-21
Open Access | Times Cited: 256
Associations Between Exposure to and Expression of Negative Opinions About Human Papillomavirus Vaccines on Social Media: An Observational Study
Adam G. Dunn, Julie Leask, Xujuan Zhou, et al.
Journal of Medical Internet Research (2015) Vol. 17, Iss. 6, pp. e144-e144
Open Access | Times Cited: 241
Handling complaints on social network sites – An analysis of complaints and complaint responses on Facebook and Twitter pages of large US companies
Sabine Einwiller, Sarah Steilen
Public Relations Review (2014) Vol. 41, Iss. 2, pp. 195-204
Closed Access | Times Cited: 241
The impact of social media on risk perceptions during the MERS outbreak in South Korea
Doo-Hun Choi, Woohyun Yoo, Ghee-Young Noh, et al.
Computers in Human Behavior (2017) Vol. 72, pp. 422-431
Open Access | Times Cited: 232
Determinants of negative word-of-mouth communication using social networking sites
M.S. Balaji, Kok Wei Khong, Alain Yee‐Loong Chong
Information & Management (2016) Vol. 53, Iss. 4, pp. 528-540
Open Access | Times Cited: 221
Measuring Organizational Legitimacy in Social Media: Assessing Citizens’ Judgments With Sentiment Analysis
Michael Etter, Elanor Colleoni, Laura Illia, et al.
Business & Society (2016) Vol. 57, Iss. 1, pp. 60-97
Open Access | Times Cited: 201
Complaining practices on social media in tourism: A value co-creation and co-destruction perspective
Rebecca Dolan, Yuri Seo, Joya A. Kemper
Tourism Management (2019) Vol. 73, pp. 35-45
Closed Access | Times Cited: 201
Social Media and Their Affordances for Organizing: A Review and Agenda for Research
Paul M. Leonardi, Emmanuelle Vaast
Academy of Management Annals (2017) Vol. 11, Iss. 1, pp. 150-188
Closed Access | Times Cited: 199
Digital Social Norm Enforcement: Online Firestorms in Social Media
Katja Rost, Lea Stahel, Bruno S. Frey
PLoS ONE (2016) Vol. 11, Iss. 6, pp. e0155923-e0155923
Open Access | Times Cited: 169
Positive and negative word of mouth (WOM) are not necessarily opposites: A reappraisal using the dual factor theory
Manish Talwar, Shalini Talwar, Puneet Kaur, et al.
Journal of Retailing and Consumer Services (2020) Vol. 63, pp. 102396-102396
Open Access | Times Cited: 153
Understanding why consumers engage in electronic word-of-mouth communication: Perspectives from theory of planned behavior and justice theory
Jen-Ruei Fu, Pei-Hung Ju, Chiung-Wen Hsu
Electronic Commerce Research and Applications (2015) Vol. 14, Iss. 6, pp. 616-630
Closed Access | Times Cited: 162
Proposing to your fans: Which brand post characteristics drive consumer engagement activities on social media brand pages?
Carsten D. Schultz
Electronic Commerce Research and Applications (2017) Vol. 26, pp. 23-34
Closed Access | Times Cited: 159
Anatomy of Online Hate: Developing a Taxonomy and Machine Learning Models for Identifying and Classifying Hate in Online News Media
Joni Salminen, Hind Almerekhi, Milica Milenković, et al.
Proceedings of the International AAAI Conference on Web and Social Media (2018) Vol. 12, Iss. 1
Open Access | Times Cited: 156
Dangerous minds? Effects of uncivil online comments on aggressive cognitions, emotions, and behavior
Leonie Rösner, Stephan Winter, Nicole C. Krämer
Computers in Human Behavior (2016) Vol. 58, pp. 461-470
Closed Access | Times Cited: 148
Verbal Venting in the Social Web: Effects of Anonymity and Group Norms on Aggressive Language Use in Online Comments
Leonie Rösner, Nicole C. Krämer
Social Media + Society (2016) Vol. 2, Iss. 3
Open Access | Times Cited: 138
Brand crises in the digital age: The short- and long-term effects of social media firestorms on consumers and brands
Nele Hansen, Ann-Kristin Kupfer, Thorsten Hennig‐Thurau
International Journal of Research in Marketing (2018) Vol. 35, Iss. 4, pp. 557-574
Closed Access | Times Cited: 121
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