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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Moderating effect of perceived trust on service quality – student satisfaction relationship: evidence from Indian higher management education institutions
Sonali Singh, Sumeet Singh Jasial
Journal of Marketing for HIGHER EDUCATION (2020) Vol. 31, Iss. 2, pp. 280-304
Closed Access | Times Cited: 44

Showing 1-25 of 44 citing articles:

Impact of classroom environment, teacher competency, information and communication technology resources, and university facilities on student engagement and academic performance
Jalal Rajeh Hanaysha, Fayez Bassam Shriedeh, Mohammad Inairat
International Journal of Information Management Data Insights (2023) Vol. 3, Iss. 2, pp. 100188-100188
Open Access | Times Cited: 73
Online learning in management education amid the pandemic: A bibliometric and content analysis
Davy Tsz Kit Ng, Anthony Chun Hin Ching, Sau Wai Law
The International Journal of Management Education (2023) Vol. 21, Iss. 2, pp. 100796-100796
Open Access | Times Cited: 40
Driving brand advocacy in higher education marketing: an integrative perspective on China students studying overseas
Linjing Liu, Eugene Cheng-Xi Aw, Tat‐Huei Cham
Asia Pacific Business Review (2025), pp. 1-21
Closed Access
Faktor yang Mempengaruhi Kepuasan dan Niat Pembelian Ulang dengan Peran Moderasi Biaya Peralihan dan Komitmen Perbankan Digital
Edy Yulianto Putra, Evrim Tan, Lily Purwianti
Jurnal Samudra Ekonomi dan Bisnis (2025) Vol. 16, Iss. 01, pp. 147-161
Closed Access
The Impact of Higher Education Service Quality on Institutional Image and Student Satisfaction: The Role of Institutional Image as Mediator
Md. Alamgir Hossain, Renhong Wu, M.A. Kalam, et al.
International Social Science Journal (2025)
Closed Access
The Effect of Perceived Quality, Student Life Social Identification on Student Satisfaction with Moderator Role of Organizational Identification
Akram M. Alhamad, Mohannad Faisel Bashir Elnahaiesi, Abdullah Mahfoud Salem Baadhem
Deleted Journal (2024) Vol. 2, Iss. 04, pp. 1075-1086
Open Access | Times Cited: 3
Don’t Waste a Crisis: COVID-19 and Marketing Students’ Self-Regulated Learning in the Online Environment
Kanika Meshram, Ángela Paladino, Valeria S. Cotronei-Baird
Journal of Marketing Education (2022) Vol. 44, Iss. 2, pp. 285-307
Closed Access | Times Cited: 16
Loyalty to higher education institutions and the relationship with reputation: an integrated model with multi-stakeholder approach
Francisco J. García‐Rodríguez, Desiderio Gutiérrez Taño
Journal of Marketing for HIGHER EDUCATION (2021) Vol. 34, Iss. 1, pp. 223-245
Closed Access | Times Cited: 21
Managing students’ attitude, learning engagement, and stickiness towards e-learning post-COVID-19 in Australian universities: a perceived qualities perspective
Rongbin Yang, Santoso Wibowo, Sameera Mubarak, et al.
Journal of Marketing for HIGHER EDUCATION (2023) Vol. 34, Iss. 2, pp. 1146-1177
Closed Access | Times Cited: 8
Perceived service quality and student satisfaction in higher learning institutions in Tanzania
Victor William Bwachele, Yee-Lee Chong, Gengeswari Krishnapillai
Humanities and Social Sciences Communications (2023) Vol. 10, Iss. 1
Open Access | Times Cited: 7
Service quality affecting student satisfaction in higher education institutions in Ghana
George Kofi Amoako, George Oppong Appiagyei Ampong, Antoinette Yaa Benewaa Gabrah, et al.
Cogent Education (2023) Vol. 10, Iss. 2
Open Access | Times Cited: 7
Integrating online learning into service quality assessment in higher-education its influence on student satisfaction
Nancy Bouranta, Evangelos Psomas, Dimitrios Kafetzopoulos
The TQM Journal (2024)
Closed Access | Times Cited: 2
Modelling the relationship between higher education service quality, student engagement, attachment, satisfaction, and loyalty: a case of a Malawian public university
Zandivuta Kankhuni, Cecilia Ngwira, Michael Benett Sepula, et al.
Journal of Teaching in Travel & Tourism (2022) Vol. 23, Iss. 2, pp. 229-252
Closed Access | Times Cited: 11
The Impact of Academic Aspect Quality on Student Disengagement in Higher Education
Thanh Thi Kim Pham, Dung Tri Vu, Viet‐Hung Dinh
Education Sciences (2022) Vol. 12, Iss. 8, pp. 507-507
Open Access | Times Cited: 9
Responding to a disruptive health crisis for higher education institutions: service quality and perceived safety effects on student satisfaction
Margaret L. Sheng, Abu Amar Fauzi
Journal of Marketing for HIGHER EDUCATION (2022) Vol. 34, Iss. 2, pp. 669-691
Closed Access | Times Cited: 8
What factors drive the purchase of paid online courses? A systematic literature review
Lan Ma, Saeed Pahlevan Sharif, Kok Wei Khong
Journal of Marketing for HIGHER EDUCATION (2022) Vol. 34, Iss. 2, pp. 851-874
Closed Access | Times Cited: 8
Customer loyalty and trust in South African retail banking
Marko van Deventer, Ephrem Habtemichael Redda
Innovative Marketing (2023) Vol. 19, Iss. 2, pp. 211-222
Open Access | Times Cited: 4
The influence of library service quality, library image, place, personal control and trust on loyalty: the mediating role of perceived service value and satisfaction
Shahab Alam Malik, Taqdees Fatima, Jia Yong, et al.
International Journal of Quality & Reliability Management (2023) Vol. 41, Iss. 4, pp. 1111-1129
Closed Access | Times Cited: 4
The mediating effect of patient trust on the relationship between service quality and patient satisfaction
Mais Al-Hilou, Taghrid Suifan
International Journal of Health Care Quality Assurance (2023) Vol. 36, Iss. 1/2, pp. 1-16
Closed Access | Times Cited: 4
The Influence of Student Learning, Student Expectation and Quality of Instructor on Student Perceived Satisfaction and Student Academic Performance: Under Online, Hybrid and Physical Classrooms
Saba Fazal Firdousi, Yong Cui, Beenish Amir, et al.
Open Education Studies (2024) Vol. 6, Iss. 1
Open Access | Times Cited: 1
Students’ switching intentions for graduate education services: examining the influence of service quality, price, and attractiveness of alternative
Agu Godswill Agu
Journal of Marketing for HIGHER EDUCATION (2022), pp. 1-22
Closed Access | Times Cited: 7
Quality of higher education experience, satisfaction, and well-being: genuinely caring for our students-consumers
Viraiyan Teeroovengadum, Christian M. Ringle, Robin Nunkoo, et al.
Journal of Marketing for HIGHER EDUCATION (2023) Vol. 34, Iss. 2, pp. 1012-1034
Closed Access | Times Cited: 4
Identification and emotional attachment in higher education: antecedents and consequences
Mehmet Özer, Alper Özer, Akın Koçak
Journal of Marketing for HIGHER EDUCATION (2021) Vol. 33, Iss. 2, pp. 264-288
Closed Access | Times Cited: 9
The assessment of service quality effect in higher education sector on satisfaction, suggestion, and behavioral intention of university students: The case of Turkey
Esen Gürbüz, Muhammet Bayraktar
Tuning Journal for Higher Education (2023) Vol. 10, Iss. 2, pp. 69-103
Open Access | Times Cited: 3
Student Satisfaction and Retention: Impact of Service Quality and Digital Transformation
Md. Shak Forid, Md. Hafez, Wahiduzzaman Khan
Marketing and Management of Innovations (2022) Vol. 13, Iss. 4, pp. 152-163
Open Access | Times Cited: 4
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