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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

What does the brand say? Effects of brand feedback to negative eWOM on brand trust and purchase intentions
Manu Bhandari, Shelly Rodgers
International Journal of Advertising (2017) Vol. 37, Iss. 1, pp. 125-141
Closed Access | Times Cited: 124

Showing 1-25 of 124 citing articles:

The Effect of Electronic Word of Mouth Communications on Intention to Buy: A Meta-Analysis
Elvira Ismagilova, Emma Slade, Nripendra P. Rana, et al.
Information Systems Frontiers (2019) Vol. 22, Iss. 5, pp. 1203-1226
Open Access | Times Cited: 308
Unlocking the impact of brand engagement in the metaverse on Real-World purchase intentions: Analyzing Pre-Adoption behavior in a futuristic technology platform
Ruchi Payal, Nitika Sharma, Yogesh K. Dwivedi
Electronic Commerce Research and Applications (2024) Vol. 65, pp. 101381-101381
Open Access | Times Cited: 33
Seeing the wood for the trees: How machine learning can help firms in identifying relevant electronic word-of-mouth in social media
Susan Vermeer, Theo Araujo, Stefan F. Bernritter, et al.
International Journal of Research in Marketing (2019) Vol. 36, Iss. 3, pp. 492-508
Open Access | Times Cited: 129
Examining the relationships between e-WOM, consumer ethnocentrism and brand equity
Yang Sun, Héctor González‐Jiménez, Shenghui Wang
Journal of Business Research (2020) Vol. 130, pp. 564-573
Closed Access | Times Cited: 122
Antecedent factors that affect restaurant brand trust and brand loyalty: focusing on US and Korean consumers
June-Hyuk Kwon, Seung-Hye Jung, Hyun-ju Choi, et al.
Journal of Product & Brand Management (2020) Vol. 30, Iss. 7, pp. 990-1015
Closed Access | Times Cited: 122
Antecedents and consequences of customer engagement on Facebook
Robert Ebo Hinson, Henry Boateng, Anne Renner, et al.
Journal of Research in Interactive Marketing (2019) Vol. 13, Iss. 2, pp. 204-226
Closed Access | Times Cited: 119
MODEL PERCEIVED RISK AND TRUST: E-WOM AND PURCHASE INTENTION (THE ROLE OF TRUST MEDIATING IN ONLINE SHOPPING IN SHOPEE INDONESIA)
Ridho Rafqi Ilhamalimy, Hapzi Ali
Dinasti International Journal of Digital Business Management (2021) Vol. 2, Iss. 2, pp. 204-221
Open Access | Times Cited: 96
Brand Trust and Brand Loyalty: A Moderation and Mediation Perspective
Sean Kwan Soo Shin, Fortune Edem Amenuvor, Richard Basilisco, et al.
Current Journal of Applied Science and Technology (2019), pp. 1-17
Open Access | Times Cited: 85
Purchasing natural personal care products in the era of fake news? The moderation effect of brand trust
Sushant Kumar, Shalini Talwar, Satish Krishnan, et al.
Journal of Retailing and Consumer Services (2021) Vol. 63, pp. 102668-102668
Open Access | Times Cited: 80
What drives the helpfulness of online reviews? A deep learning study of sentiment analysis, pictorial content and reviewer expertise for mature destinations
José Enrique Bigné Alcañiz, Carla Ruíz Mafé, Antonio Carlos Cuenca Ballester, et al.
Journal of Destination Marketing & Management (2021) Vol. 20, pp. 100570-100570
Open Access | Times Cited: 63
What drives continuance intention to use a food-ordering chatbot? An examination of trust and satisfaction
Kuo‐Lun Hsiao, Chia‐Chen Chen
Library Hi Tech (2021) Vol. 40, Iss. 4, pp. 929-946
Closed Access | Times Cited: 61
Understanding digital consumer: A review, synthesis, and future research agenda
Ayşegül Sağkaya Güngör, Tuğçe Ozansoy Çadırcı
International Journal of Consumer Studies (2022) Vol. 46, Iss. 5, pp. 1829-1858
Closed Access | Times Cited: 54
What is the impact of eWOM in social network sites on travel decision-making during the COVID-19 outbreak? A two-stage methodology
Mehrbakhsh Nilashi, Rabab Ali Abumalloh, Mesfer Alrizq, et al.
Telematics and Informatics (2022) Vol. 69, pp. 101795-101795
Open Access | Times Cited: 39
The influence of negative emotions on brand trust and intention to share cause-related posts: A neuroscientific study
José Enrique Bigné Alcañiz, Carla Ruíz Mafé, Alberto Badenes‐Rocha
Journal of Business Research (2023) Vol. 157, pp. 113628-113628
Open Access | Times Cited: 36
Managerial response strategies to eWOM: A framework and research agenda for webcare
Ana Isabel Lopes, Nathalie Dens, Patrick De Pelsmacker, et al.
Tourism Management (2023) Vol. 98, pp. 104739-104739
Open Access | Times Cited: 27
Decoding Gen Z: AI's influence on brand trust and purchasing behavior
Cristóbal Rodolfo Guerra-Tamez, Keila Kraul Flores, Gabriela Mariah Serna-Mendiburu, et al.
Frontiers in Artificial Intelligence (2024) Vol. 7
Open Access | Times Cited: 8
Online users' attitudes toward fake news: Implications for brand management
María Teresa Borges Tiago, Flávio Tiago, Osvaldo Silva, et al.
Psychology and Marketing (2020) Vol. 37, Iss. 9, pp. 1171-1184
Open Access | Times Cited: 66
SNS eWOM sentiment: impacts on brand value co-creation and trust
Christin Seifert, Wi‐Suk Kwon
Marketing Intelligence & Planning (2019) Vol. 38, Iss. 1, pp. 89-102
Closed Access | Times Cited: 64
How advertising relevance and consumer–Brand relationship strength limit disclosure effects of native ads on Twitter
Jameson L. Hayes, Guy J. Golan, Brian Britt, et al.
International Journal of Advertising (2019) Vol. 39, Iss. 1, pp. 131-165
Closed Access | Times Cited: 63
Destination appeal through digitalized comments
José Enrique Bigné Alcañiz, Carla Ruíz Mafé, Rafael Currás Pérez
Journal of Business Research (2019) Vol. 101, pp. 447-453
Closed Access | Times Cited: 57
The effects of brand hearsay on brand trust and brand attitudes
Eunjung Kim, Soon‐Ho Kim, Yong‐Ki Lee
Journal of Hospitality Marketing & Management (2019) Vol. 28, Iss. 7, pp. 765-784
Closed Access | Times Cited: 55
Antecedents of Customer Loyalty at Telecomm Sector
Awais Ali Agha, Aamir Rashid, Rizwana Rasheed, et al.
Turkish Online Journal of Qualitative Inquiry (2021) Vol. 12, Iss. 9, pp. 1352-1374
Closed Access | Times Cited: 49
Beyond a bunch of reviews: The quality and quantity of electronic word-of-mouth
Shiu‐Wan Hung, Che‐Wei Chang, Ssu-Yu Chen
Information & Management (2023) Vol. 60, Iss. 3, pp. 103777-103777
Closed Access | Times Cited: 21
Green smartphone purchase intentions: A conceptual framework and empirical investigation of Indian consumers
Sahil Raj, Amanpreet Singh, Dana‐Nicoleta Lascu
Journal of Cleaner Production (2023) Vol. 403, pp. 136658-136658
Closed Access | Times Cited: 17
Configuring the Evolving Role of eWOM on the Consumers Information Adoption
Muddasar Ghani Khwaja, Umer Zaman
Journal of Open Innovation Technology Market and Complexity (2020) Vol. 6, Iss. 4, pp. 125-125
Open Access | Times Cited: 44
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