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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Systematic literature review and future research directions for service robots in hospitality and tourism industries
Subhodeep Mukherjee, Manish Mohan Baral, Ramji Nagariya, et al.
Service Industries Journal (2023) Vol. 43, Iss. 15-16, pp. 1083-1116
Open Access | Times Cited: 17

Showing 17 citing articles:

The dark side of artificial intelligence in higher education
Stanislav Ivanov
Service Industries Journal (2023) Vol. 43, Iss. 15-16, pp. 1055-1082
Open Access | Times Cited: 42
Why users continue E-commerce chatbots? Insights from PLS-fsQCA-NCA approach
Behzad Foroughi, Tran Quang Huy, Mohammad Iranmanesh, et al.
Service Industries Journal (2024), pp. 1-31
Closed Access | Times Cited: 10
Robots make me feel more like a human! Investigating how employee-robot engagement reduces workplace depersonalization
Xin Liu, Lu Zhang, Zhibin Lin, et al.
Tourism Management (2025) Vol. 109, pp. 105149-105149
Closed Access | Times Cited: 1
To whom does service robot anthropomorphism appeal? The roles of customer social context, power, and perceived social connectedness
Bin Wang, Yao Han, Fengyuan Xie, et al.
Service Industries Journal (2025), pp. 1-34
Closed Access | Times Cited: 1
Drivers of and barriers to customer value co-creation behaviors in the robot-assisted restaurant context
Jinkyung Jenny Kim, Seongseop Kim, Zemenu Amare Ayalew, et al.
Journal of Hospitality Marketing & Management (2025), pp. 1-27
Closed Access
Unveiling the Nexus: Service robot support and proactive customer service performance in hospitality industry
Taeshik Gong
International Journal of Hospitality Management (2025) Vol. 129, pp. 104202-104202
Closed Access
Similarity-attraction theory perspective on service employees and service robots’ interactions
Huijun Yang, Hanqun Song, Yao‐Chin Wang, et al.
Service Industries Journal (2025), pp. 1-24
Closed Access
Factors affecting innovation resistance of fast-food employees’ usage intention of robots: an integrative perspective
Salman Khan, Shafaqat Mehmood
Journal of Hospitality and Tourism Insights (2024) Vol. 7, Iss. 3, pp. 1456-1474
Closed Access | Times Cited: 4
Value formation in AI-integrated service system: review and implications on hospitality and tourism research
Katsy J. Lin, Ke Zhang, Sirong Chen, et al.
Service Industries Journal (2024), pp. 1-22
Closed Access | Times Cited: 3
Employees’ foe or friend: artificial intelligence and employee outcomes
Muhammad Abubakar Tahir, Gaofeng Da, Muzhar Javed, et al.
Service Industries Journal (2024), pp. 1-32
Closed Access | Times Cited: 2
Navigating innovation in the age of AI: how generative AI and innovation influence organizational performance in the manufacturing sector
Salman Khan, Shafaqat Mehmood, Safeer Ullah Khan
Journal of Manufacturing Technology Management (2024)
Closed Access | Times Cited: 2
Increasing customer service competencies of airports: virtual integration competence, warmth and intimacy of artificial intelligence services
Edward C.S. Ku
Business Process Management Journal (2024)
Closed Access | Times Cited: 1
Embracing the future of interactive marketing with contactless technology: evidence from tourism businesses
Edward C.S. Ku
Journal of Research in Interactive Marketing (2024)
Closed Access | Times Cited: 1
Contactless Service: Artificial Intelligence Applications of Airports
Edward C.S. Ku
International Journal of Human-Computer Interaction (2024), pp. 1-13
Closed Access | Times Cited: 1
Transforming Hospitality Experiences
Seema Jaipuriar, Sanjeeb Pal, Yashwant Singh Rawal
Advances in hospitality, tourism and the services industry (AHTSI) book series (2024), pp. 121-134
Closed Access
The Prospects and Challenges of Building Robotic Amusement Parks for the World of Tomorrow
Joshua Ojo Nehinbe
Advances in computational intelligence and robotics book series (2024), pp. 463-488
Closed Access
Robotics in the Travel, Tourism, and Hospitality Sector: A Bibliometric Analysis of Publications from 2014 to 2023
Corina Monica Pop
Research Square (Research Square) (2024)
Open Access
Introducing robot or not? Decisions of competing hotels
Kaiying Cao, Hongrong Yin, Jia Wang
International Journal of Hospitality Management (2024) Vol. 126, pp. 104034-104034
Closed Access
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