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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Resilience building in service firms during and post COVID-19
Arthur Huang, Melissa Farboudi Jahromi
Service Industries Journal (2020) Vol. 41, Iss. 1-2, pp. 138-167
Closed Access | Times Cited: 96

Showing 1-25 of 96 citing articles:

Building organizational resilience with digital transformation
Zeya He, Huiling Huang, Hye-Yoon Choi, et al.
Journal of service management (2022) Vol. 34, Iss. 1, pp. 147-171
Closed Access | Times Cited: 178
Identifying resilience strategies for disruption management in the healthcare supply chain during COVID-19 by digital innovations: A systematic literature review
Goli Arji, Hossein Ahmadi, Pejman Avazpoor, et al.
Informatics in Medicine Unlocked (2023) Vol. 38, pp. 101199-101199
Open Access | Times Cited: 48
Social media use, corporate entrepreneurship and organizational resilience: A recipe for SMEs success in a post-Covid scenario
Rodrigo Martín‐Rojas, Aurora Garrido‐Moreno, Victor Jesús García Morales
Technological Forecasting and Social Change (2023) Vol. 190, pp. 122421-122421
Open Access | Times Cited: 44
The key role of innovation and organizational resilience in improving business performance: A mixed-methods approach
Aurora Garrido‐Moreno, Rodrigo Martín‐Rojas, Victor Jesús García Morales
International Journal of Information Management (2024) Vol. 77, pp. 102777-102777
Open Access | Times Cited: 43
External environments and the growth of low-cost carriers in the Asia-Pacific region: A systematic review and future research agendas
H. Holly Wang, Kan Wai Hong Tsui, Hanjun Wu, et al.
Research in Transportation Economics (2025) Vol. 109, pp. 101515-101515
Closed Access | Times Cited: 1
Evolving impacts of COVID-19 vaccination intentions on travel intentions
Doğan Gürsoy, Ali Selçuk Can, Nigel Williams, et al.
Service Industries Journal (2021) Vol. 41, Iss. 11-12, pp. 719-733
Open Access | Times Cited: 82
Understanding organizational resilience in a platform-based sharing business: The role of absorptive capacity
Ruizhi Yuan, Jun Luo, Martin J. Liu, et al.
Journal of Business Research (2021) Vol. 141, pp. 85-99
Closed Access | Times Cited: 82
Revisiting Small- and Medium-Sized Enterprises’ Innovation and Resilience during COVID-19: The Tourism Sector
Álvaro Dias, I. F. Cunha, Leandro Pereira, et al.
Journal of Open Innovation Technology Market and Complexity (2022) Vol. 8, Iss. 1, pp. 11-11
Open Access | Times Cited: 58
New Strategies to Explain Organizational Resilience on the Firms: A Cross-Countries Configurations Approach
Jorge Heredia, Cathy Rubiños, William Gonzalo Vega Salas, et al.
Sustainability (2022) Vol. 14, Iss. 3, pp. 1612-1612
Open Access | Times Cited: 39
Workplace bullying, psychological distress, job performance and employee creativity: the moderating effect of psychological resilience
Elham Anasori, Glauco De Vita, Kemal Gürkan Küçükergi̇n
Service Industries Journal (2023) Vol. 43, Iss. 5-6, pp. 336-357
Open Access | Times Cited: 36
How entrepreneurial bricolage drives sustained competitive advantage of tourism and hospitality SMEs: The mediating role of differentiation and risk management
Kayhan Tajeddini, Thilini Chathurika Gamage, Omid Tajeddini, et al.
International Journal of Hospitality Management (2023) Vol. 111, pp. 103480-103480
Open Access | Times Cited: 27
Eliciting consumer-engagement and experience to foster consumer-based-brand-equity: moderation of perceived-health-beliefs
Mir Shahid Satar, Raouf Ahmad Rather, Shakir Hussain Parrey, et al.
Service Industries Journal (2023), pp. 1-26
Closed Access | Times Cited: 26
Achieving sustained competitive advantage in retail and consumer service firms: The role of entrepreneurial orientation and entrepreneurial bricolage
Kayhan Tajeddini, Thilini Chathurika Gamage, Javad Tajdini, et al.
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103495-103495
Open Access | Times Cited: 23
Avatar-mediated service encounters: impacts and research agenda
Kentaro Watanabe, Bach Q. Ho
Service Industries Journal (2023) Vol. 43, Iss. 3-4, pp. 134-153
Closed Access | Times Cited: 22
Factors influencing small and medium-sized enterprise (SME) resilience during the COVID-19 outbreak
Ramadas Thekkoote
The TQM Journal (2023) Vol. 36, Iss. 2, pp. 523-545
Closed Access | Times Cited: 22
Revisiting destination competitiveness through chaos theory: The butterfly competitiveness model
Levent Altınay, Metin Kozak
Journal of Hospitality and Tourism Management (2021) Vol. 49, pp. 331-340
Open Access | Times Cited: 50
Transformative service research and COVID-19
Catherine Prentice, Levent Altınay, Arch G. Woodside
Service Industries Journal (2021) Vol. 41, Iss. 1-2, pp. 1-8
Open Access | Times Cited: 48
Feasibility of a Hospital Information System for a Military Public Organization in the Light of the Multi-Criteria Analysis
Ruan Carlos Alves Pereira, Miguel Ângelo Lellis Moreira, Igor Pınheıro de Araújo Costa, et al.
Healthcare (2022) Vol. 10, Iss. 11, pp. 2147-2147
Open Access | Times Cited: 31
A contingent value of bricolage strategy on SMEs’ organizational resilience: lessons from the COVID-19 pandemic
Ji-Hoon Park, Ribin Seo
Humanities and Social Sciences Communications (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 6
Dynamic capabilities and multi-sided platforms: Fostering organizational agility, flexibility, and resilience in B2B service ecosystems
Minna Heikinheimo, Pia Hautamäki, Saara Julkunen, et al.
Industrial Marketing Management (2025) Vol. 125, pp. 179-194
Open Access
Toward Digital Transformation: Insights into Chinese Cross-Border E-Commerce SMEs During the COVID-19 Pandemic and the Post-Pandemic Era
Arthur William Fodouop Kouam
SAGE Open (2025) Vol. 15, Iss. 1
Open Access
Collaborative Sustainability for Building Resilient Business Models Through Strategic Partnerships for Startup Growth
M. S. Annapoorna, P. Sundharesalingam, Maderametla Roja Rani, et al.
IGI Global eBooks (2025), pp. 53-84
Closed Access
Transformation of the hospitality services marketing structure: a chaos theory perspective
Levent Altınay, Hasan Evrim Arıcı
Journal of Services Marketing (2021) Vol. 36, Iss. 5, pp. 658-673
Open Access | Times Cited: 38
The mediating role of organizational learning capability and resilience in the error management culture-service innovation link and the contingent effect of error frequency
Ali E. Akgün, Halit Keski̇n, Zeynep Aksoy, et al.
Service Industries Journal (2022) Vol. 43, Iss. 7-8, pp. 525-554
Closed Access | Times Cited: 23
Revolutionizing services with cutting-edge technologies post major exogenous shocks
Nisreen Ameen, Giampaolo Viglia, Levent Altınay
Service Industries Journal (2023) Vol. 43, Iss. 3-4, pp. 125-133
Open Access | Times Cited: 13
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