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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

How Should You Tweet?: The Effect of Crisis Response Voices, Strategy, and Prior Brand Attitude in Social Media Crisis Communication
Mi Rosie Jahng, Seoyeon Hong
Corporate Reputation Review (2017) Vol. 20, Iss. 2, pp. 147-157
Closed Access | Times Cited: 44

Showing 1-25 of 44 citing articles:

Social media and stock price reaction to data breach announcements: Evidence from US listed companies
Pierangelo Rosati, Peter Deeney, Mark Cummins, et al.
Research in International Business and Finance (2018) Vol. 47, pp. 458-469
Open Access | Times Cited: 68
Is Fake News the New Social Media Crisis? Examining the Public Evaluation of Crisis Management for Corporate Organizations Targeted in Fake News
Mi Rosie Jahng
International Journal of Strategic Communication (2021) Vol. 15, Iss. 1, pp. 18-36
Closed Access | Times Cited: 47
Linguistic elements of conversational human voice in online brand communication: Manipulations and perceptions
Christine Liebrecht, Christina Tsaousi, Charlotte van Hooijdonk
Journal of Business Research (2021) Vol. 132, pp. 124-135
Open Access | Times Cited: 43
Turn it around in crisis communication: An ABM approach
Xueting Zhai, Dixi Zhong, Qiuju Luo
Annals of Tourism Research (2019) Vol. 79, pp. 102807-102807
Closed Access | Times Cited: 43
The value of CEO communication on social media for internal relationship management and employees’ social media engagement
Yeunjae Lee, Dalee Yoon, Cen April Yue
Internet Research (2025)
Closed Access
Understanding the impact of influencers’ responses to negative follower comments on the persuasiveness of sponsored Instagram posts
Liselot Hudders, Chen Lou, Marloes de Brabandere
International Journal of Advertising (2021) Vol. 41, Iss. 1, pp. 178-204
Open Access | Times Cited: 29
Social media users’ crisis response: A lexical exploration of social media content in an international sport crisis
Ashlee Morgan, Violetta Wilk
Public Relations Review (2021) Vol. 47, Iss. 4, pp. 102057-102057
Closed Access | Times Cited: 28
Measuring corporate halal reputation
Marco Tieman
Journal of Islamic marketing (2019) Vol. 11, Iss. 3, pp. 591-601
Closed Access | Times Cited: 30
Exploring social media use in university crisis communication: An experiment to measure impact on perceived crisis severity and attitudes of key publics
Seoyeon Hong, Bokyung Kim
Journal of Contingencies and Crisis Management (2018) Vol. 27, Iss. 1, pp. 61-71
Open Access | Times Cited: 24
EXPRESS: Finding the Right Voice: How CEO Communication on the Russia-Ukraine War Drives Public Engagement and Digital Activism
Kedma Hamelberg, Ko de Ruyter, Willemijn van Dolen, et al.
Journal of Public Policy & Marketing (2024)
Open Access | Times Cited: 2
Evolution of corporate reputation during an evolving controversy
Siyoung Chung, Mark Chong, Jie Sheng Chua, et al.
Journal of Communication Management (2018) Vol. 23, Iss. 1, pp. 52-71
Open Access | Times Cited: 23
Responding Effectively to Customer Feedback on Twitter: A Mixed Methods Study of Webcare Styles
Matteo Fuoli, Isobelle Clarke, Viola Wiegand, et al.
Applied Linguistics (2020) Vol. 42, Iss. 3, pp. 569-595
Open Access | Times Cited: 19
Effects of luxury brand attachment and perceived envy on schadenfreude: does need for uniqueness moderate?
Anwar Sadat Shimul, Billy Sung, Ian Phau
Journal of Consumer Marketing (2021) Vol. 38, Iss. 6, pp. 709-720
Open Access | Times Cited: 17
Situational Crisis Communication Theory (SCCT)
W. Timothy Coombs
(2022), pp. 193-204
Closed Access | Times Cited: 11
The influence of language style (formal vs. colloquial) on the effectiveness of charitable appeals
Bruce E. Pfeiffer, Aparna Sundar, Edita S. Cao
Psychology and Marketing (2022) Vol. 40, Iss. 3, pp. 542-553
Closed Access | Times Cited: 10
How the Interplay of Consumer-Brand Identification and Crises Influences the Effectiveness of Corporate Response Strategies
Liang Ma
International Journal of Business Communication (2020) Vol. 60, Iss. 1, pp. 84-104
Closed Access | Times Cited: 15
Examining organization‐public relationships in crises: A thematic meta‐analysis of updated literature from 1997 to 2019
Yang Cheng, Caroline Funkhouser, Tessa Raabe, et al.
Journal of Contingencies and Crisis Management (2021) Vol. 30, Iss. 2, pp. 148-160
Closed Access | Times Cited: 13
The influence of firm’s feedbacks on user-generated content’s linguistic style matching–An explanation based on communication accommodation theory
Dewen Liu, Chenyiming Gong, Sikang Zhang, et al.
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 9
Protecting organizational reputation during a para-crisis: The effectiveness of conversational human voice on social media and the roles of construal level, social presence, and organizational listening
Miaohong Huang, Eyun‐Jung Ki
Public Relations Review (2023) Vol. 49, Iss. 5, pp. 102389-102389
Closed Access | Times Cited: 5
The use of social media for crisis communication during the COVID-19 pandemic: The case of Lebanon
Georges Aoun, Karine Aoun Barakat
Projectics / Proyéctica / Projectique (2023) Vol. n°34, Iss. 1, pp. 11-24
Closed Access | Times Cited: 4
A silver lining to a busted forecast? Building relationships after the storm through humanising messages
Anita Atwell Seate, Brooke Fisher Liu, Jiyoun Kim, et al.
Journal of Contingencies and Crisis Management (2024) Vol. 32, Iss. 2
Closed Access | Times Cited: 1
Is Being Funny a Useful Policy? How Local Governments’ Humorous Crisis Response Strategies and Crisis Responsibilities Influence Trust, Emotions, and Behavioral Intentions
Janna Hämpke, Stefan Röseler, Meinald T. Thielsch
International Journal of Disaster Risk Science (2022) Vol. 13, Iss. 5, pp. 676-690
Open Access | Times Cited: 7
Role of Social Networking Sites in Financial Product Choice: An Investigation Through the Theory of Planned Behavior
Mohammed Anam Akhtar, Khurram Ajaz Khan, Hung Cuong Hoang
Business Perspectives and Research (2022) Vol. 11, Iss. 1, pp. 44-62
Closed Access | Times Cited: 6
Managing Crisis Communication Via Social Media
Anja Špoljarić
Our Economy Journal of Contemporary Issues in Economics and Business (2021) Vol. 67, Iss. 1, pp. 23-32
Open Access | Times Cited: 8
How the attributes of content distributors influence the intentions of users to pay for content shared on social media
Wan Su, Yangchun Li, Huichuan Zhang, et al.
Electronic Commerce Research (2021) Vol. 23, Iss. 1, pp. 407-441
Closed Access | Times Cited: 8
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