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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Customer satisfaction and international business: A multidisciplinary review and avenues for research
G. Tomas M. Hult, Forrest V. Morgeson, Udit Sharma, et al.
Journal of International Business Studies (2022) Vol. 53, Iss. 8, pp. 1695-1733
Closed Access | Times Cited: 17

Showing 17 citing articles:

The American Customer Satisfaction Index (ACSI): A sample dataset and description
Forrest V. Morgeson, G. Tomas M. Hult, Udit Sharma, et al.
Data in Brief (2023) Vol. 48, pp. 109123-109123
Open Access | Times Cited: 22
Sustainable international business model innovations for a globalizing circular economy: a review and synthesis, integrative framework, and opportunities for future research
Brian R. Chabowski, Peter Gabrielsson, G. Tomas M. Hult, et al.
Journal of International Business Studies (2023)
Open Access | Times Cited: 20
Internationalization and innovation: A multilevel meta‐analysis of national sentiments
Sihong Wu, Di Fan
Journal of Product Innovation Management (2024)
Open Access | Times Cited: 5
The role of Cyber Security and Digital Transformation in gaining Competitive Advantage through Strategic Management Accounting
Varun Chotia, Kamal Khoualdi, Laura Broccardo, et al.
Technology in Society (2025), pp. 102851-102851
Open Access
What happens abroad, stays abroad? Exploring how corporate social irresponsibility in domestic and international markets influences corporate reputation
Giulio Nardella, Irina Surdu, Stephen Brammer
Journal of World Business (2022) Vol. 58, Iss. 4, pp. 101420-101420
Open Access | Times Cited: 14
The Influence of AI Chatbots in Fintech Services on Customer Loyalty within the Banking Industry
Dina El-Shihy, Mohamed Abdelraouf, Mariam Hegazy, et al.
Future of Business Administration (2024) Vol. 3, Iss. 1, pp. 16-28
Open Access | Times Cited: 2
Weathering the crash: Do customer-company relationships pay off during economic crises?
Forrest V. Morgeson, Udit Sharma, Xiaoxu Wu Schultz, et al.
Journal of the Academy of Marketing Science (2023) Vol. 52, Iss. 2, pp. 489-511
Open Access | Times Cited: 4
A systematic review of Kansei engineering in vehicle design
Weihua Lu, Chenyan Ye, Yingying Fang, et al.
Digital engineering. (2024) Vol. 3, pp. 100022-100022
Open Access | Times Cited: 1
2-Additive Multilinear Target-Oriented Preference Functions for Target Setting of Design Requirements
Xinwei Zhang, Qiong Feng, Yihang Li, et al.
IEEE Transactions on Engineering Management (2023) Vol. 71, pp. 6454-6468
Closed Access | Times Cited: 3
Quality improvement in retail-distribution of Saudi thobe using six-sigma
Emad H. Abualsauod
International Journal of Retail & Distribution Management (2023)
Closed Access | Times Cited: 3
Decoding Business Potential for Digital Sustainable Entrepreneurship: What Romanian Entrepreneurs Think and Do for the Future
Cristina Nicolau, Eliza Nichifor, Daniel Munteanu, et al.
Sustainability (2022) Vol. 14, Iss. 20, pp. 13636-13636
Open Access | Times Cited: 5
Organizational factors, quality performance and competitive advantage of village-owned enterprise in Indonesia
Hanung Eka Atmaja, Budi Hartono, Clarisa Alfa Lionora, et al.
The TQM Journal (2024)
Closed Access
Exploring community satisfaction, identification and reciprocity norm for customer value co-creation: insights from virtual brand communities
Y. L. Liu, Xinxin Lu, Zhengde Xiong, et al.
Asia Pacific Journal of Marketing and Logistics (2024) Vol. 36, Iss. 11, pp. 3155-3177
Closed Access
The moderating role of face and attribution on service recovery quality, postrecovery satisfaction and repurchase intention: a study of collectivist consumers in service recovery
Joseph Lok-Man Lee, Noel Yee‐Man Siu, Junfeng Zhang, et al.
Journal of Asia Business Studies (2024)
Closed Access
Japanese Cross-Cultural Management in Indian Business-to-Business Marketing Situations: A Study of Evolving Intra-Asian Differences in Cultural Values
Ashok Ashta, Peter Stokes, Paul Hughes, et al.
Journal of Business-to-Business Marketing (2024), pp. 1-20
Closed Access
Internationalization Strategies of Turkish SMEs: A Comparative Case Study Approach
Marcus Gonçalves, Ferhan K. Şengür, Ayşe Kayac, et al.
(2024), pp. 63-103
Closed Access
When Japanese ‘omotenashi’ care fails in intercultural situations: an autoethnographic account of dynamics of thorny disharmony
Ashok Ashta, Peter Stokes
Journal of Asia Business Studies (2024)
Closed Access
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