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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Service robots and perceived discrimination in tourism and hospitality
Faruk Seyitoğlu, Stanislav Ivanov
Tourism Management (2022) Vol. 96, pp. 104710-104710
Closed Access | Times Cited: 26

Showing 1-25 of 26 citing articles:

Role of trust in customer attitude and behaviour formation towards social service robots
Valentina Della Corte, Fabiana Sepe, Doğan Gürsoy, et al.
International Journal of Hospitality Management (2023) Vol. 114, pp. 103587-103587
Closed Access | Times Cited: 39
Are robots stealing our jobs? Examining robot-phobia as a job stressor in the hospitality workplace
Chun‐Chu Chen, Ruiying Cai
International Journal of Contemporary Hospitality Management (2024)
Closed Access | Times Cited: 14
Effects of robots’ appearance on guest service experiences
Hülya Bakırtaş, Senem Hazel Baser
Journal of Hospitality Marketing & Management (2024) Vol. 33, Iss. 6, pp. 831-866
Closed Access | Times Cited: 11
Robots make me feel more like a human! Investigating how employee-robot engagement reduces workplace depersonalization
Xin Liu, Lu Zhang, Zhibin Lin, et al.
Tourism Management (2025) Vol. 109, pp. 105149-105149
Closed Access | Times Cited: 1
The dehumanization of service robots influences hospitality consumption emotion
Jingyu Liu, Lingxu Zhou, Yang Liu, et al.
International Journal of Hospitality Management (2024) Vol. 119, pp. 103707-103707
Closed Access | Times Cited: 5
Tourism, technology and gender equality futures
Craig Webster, Anna Farmaki
Journal of Tourism Futures (2025)
Open Access
Can Emotional Quotient Boost Intelligence Quotient? The Influence of Service Robots' Communication Styles on Tourists' Memorable Experiences
Zhangxiang Zhu, Yaxin Zhao, Binli Tang
International Journal of Tourism Research (2025) Vol. 27, Iss. 2
Closed Access
An integrated model examining frontline employee willingness to work with retail service robots
Hsiu‐Fen Lin
Journal of Service Theory and Practice (2025)
Closed Access
Multicriteria Decision Making in Tourism Industry Based on Visualization of Aggregation Operators
Sergey Sakulin, Alexander Alfimtsev
Applied System Innovation (2023) Vol. 6, Iss. 5, pp. 74-74
Open Access | Times Cited: 11
Enhancing intellectual experiences for users: a multidimensional model of humanoid service robots in hospitality and tourism
Mingyao Wu, Serene Tse, Vincent Wing Sun Tung
International Journal of Contemporary Hospitality Management (2025)
Closed Access
Integration of emerging technologies in tourism and hospitality curriculum: An international perspective
Miraç Yücel Başer, Metin Kozak, Tuba Büyükbeşe
Journal of Hospitality Leisure Sport & Tourism Education (2025) Vol. 36, pp. 100546-100546
Closed Access
Encountering robots: Customers’ autonomous behaviors in tourism services
Jingyu Liu, Yibei Li, Weiwei Li, et al.
Tourism Management (2024) Vol. 106, pp. 105027-105027
Closed Access | Times Cited: 3
Facing AI with knowledge: an investigative study on the utilisation of service robots and employee knowledge management behaviours
Xinhua Guan, Xiaoge Xu, Jinhong Gong, et al.
Current Issues in Tourism (2024), pp. 1-17
Closed Access | Times Cited: 3
Tourists’ Value Co-Creation With Service Robots: Antecedents and Mechanisms
Vera Shanshan Lin, Xinyi Zhang, Yuting Ren, et al.
Journal of Hospitality & Tourism Research (2023) Vol. 48, Iss. 6, pp. 949-963
Closed Access | Times Cited: 8
Towards more legitimate algorithms: A model of algorithmic ethical perception, legitimacy, and continuous usage intentions of e-commerce platforms
Yun Liu, Xin Sun
Computers in Human Behavior (2023) Vol. 150, pp. 108006-108006
Closed Access | Times Cited: 8
Retrospective of interdisciplinary research on robot services (1954–2023): From parasitism to symbiosis
Ying Zeng, Xinyi Liu, Xinyuan Zhang, et al.
Technology in Society (2024) Vol. 78, pp. 102636-102636
Closed Access | Times Cited: 2
The effect of service robot use on tourism staff career identity: an experimental study
Jinwei Wang, Yue Sun, Saiyin Zhang, et al.
Journal of Travel & Tourism Marketing (2024) Vol. 41, Iss. 9, pp. 1244-1261
Closed Access | Times Cited: 2
When frontline robots emerge: the double-edged-sword effect of anticipated trust on intention to switch brands after service failure
Jinsheng Cui, Mengwei Zhang, Zhong Jian-an
Journal of Service Theory and Practice (2023) Vol. 33, Iss. 6, pp. 842-872
Closed Access | Times Cited: 4
Technology-Enhanced Tourist Experiences
Lisa Welthagen
(2024), pp. 67-79
Closed Access | Times Cited: 1
Robots in travel clinics: building on tourism’s use of technology and robots for infection control during a pandemic
Irmgard Bauer
Tropical Diseases Travel Medicine and Vaccines (2023) Vol. 9, Iss. 1
Open Access | Times Cited: 3
The State of Technology Deployment in South Africa’s Tourism and Hospitality Industry
Kaitano Dube
(2024), pp. 149-161
Closed Access
Understanding the Customers’ Emotions and Experience of Robot-assisted Services in Luxury Hotels and Its Influence on Revisit Intention
A. Suganthi, K. Mohamed Jasim
Global Business Review (2024)
Closed Access
Analysis of scientific literature on robotics-based services and processes in tourism and hospitality: Contribution of Central and Eastern European Countries
Dušan Garabinović, Nikola Lukić
Bizinfo Blace (2024) Vol. 15, Iss. 2, pp. 1-10
Open Access
From Parasitism to Symbiosis: An Interdisciplinary Mapping of a Robot Service Research Agenda
Ying Zeng, Xinyi Liu, Xinyuan Zhang, et al.
(2024)
Closed Access
A scoping review of robotic technology in hospitality and tourism
Sunny Sun, Huiyue Ye, Rob Law
Journal of Hospitality and Tourism Technology (2024)
Closed Access
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