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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Dealing with pandemics: An investigation of the effects of COVID-19 on customers’ evaluations of hospitality services
Feng Hu, Thorsten Teichert, Shengli Deng, et al.
Tourism Management (2021) Vol. 85, pp. 104320-104320
Open Access | Times Cited: 119

Showing 1-25 of 119 citing articles:

Keep it real: Assessing destination image congruence and its impact on tourist experience evaluations
Li Yong, Zeya He, Yunpeng Li, et al.
Tourism Management (2023) Vol. 97, pp. 104736-104736
Closed Access | Times Cited: 41
Achieving zero waste for landfills by employing adaptive municipal solid waste management services
I Wayan Koko Suryawan, Chun‐Hung Lee
Ecological Indicators (2024) Vol. 165, pp. 112191-112191
Open Access | Times Cited: 24
Impact of the COVID-19 pandemic on travelers’ preference for crowded versus non-crowded options
In-Jo Park, Jungkeun Kim, Seongseop Kim, et al.
Tourism Management (2021) Vol. 87, pp. 104398-104398
Open Access | Times Cited: 98
Revealing travellers’ satisfaction during COVID-19 outbreak: Moderating role of service quality
Mehrbakhsh Nilashi, Rabab Ali Abumalloh, Behrouz Minaei-Bidgoli, et al.
Journal of Retailing and Consumer Services (2021) Vol. 64, pp. 102783-102783
Closed Access | Times Cited: 61
Hotel guest satisfaction during COVID-19 outbreak: The moderating role of crisis response strategy
Meng Yu, Mingming Cheng, Lin Yang, et al.
Tourism Management (2022) Vol. 93, pp. 104618-104618
Open Access | Times Cited: 42
The effect of customers' brand experience on brand evangelism: The case of luxury hotels
Sonal Purohit, Linda D. Hollebeek, Manish Das, et al.
Tourism Management Perspectives (2023) Vol. 46, pp. 101092-101092
Closed Access | Times Cited: 24
The technology impacts and AI solutions in hospitality
Badruddoza Talukder Mohammad, Rani Das Iva
i-manager s Journal on Artificial Intelligence & Machine Learning (2024) Vol. 2, Iss. 1, pp. 56-56
Closed Access | Times Cited: 12
An fsQCA analysis of service quality for hotel customer satisfaction
Vladimir Perdomo-Verdecia, Pedro Garrido‐Vega, Macarena Sacristán Dı́az
International Journal of Hospitality Management (2024) Vol. 122, pp. 103793-103793
Open Access | Times Cited: 9
How do dynamic capabilities enable hotels to be agile and resilient? A mediation and moderation analysis
Matloub Hussain, Mohsin Malik
International Journal of Hospitality Management (2022) Vol. 106, pp. 103266-103266
Closed Access | Times Cited: 36
What consumer complaints should hoteliers prioritize? Analysis of online reviews under different market segments
Jie Wu, Narisa Zhao
Journal of Hospitality Marketing & Management (2022) Vol. 32, Iss. 1, pp. 1-28
Closed Access | Times Cited: 36
Consumers’ lodging intentions during a pandemic: empirical insights for crisis management practices based on protection motivation theory and expectancy theory
Alei Fan, Sheryl F. Kline, Yiran Liu, et al.
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 4, pp. 1290-1311
Closed Access | Times Cited: 32
The Myth of Contactless Hospitality Service: Customers’ Willingness to Pay
Fei Hao, Richard T.R. Qiu, Jinah Park, et al.
Journal of Hospitality & Tourism Research (2022) Vol. 47, Iss. 8, pp. 1478-1502
Open Access | Times Cited: 30
Has passenger satisfaction at airports changed with the onset of COVID-19? The case of Seville Airport (Spain)
Lourdes López Valpuesta, Diana Casas-Albala
Journal of Air Transport Management (2023) Vol. 108, pp. 102361-102361
Open Access | Times Cited: 18
Classifying travellers’ requirements from online reviews: an improved Kano model
Meng Zhao, Mengjiao Liu, Chang Xu, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 1, pp. 91-112
Closed Access | Times Cited: 18
Service attributes for sustainable rural tourism from online comments: Tourist satisfaction perspective
Jie Wu, Tong Yang
Journal of Destination Marketing & Management (2023) Vol. 30, pp. 100822-100822
Closed Access | Times Cited: 17
Effect of tourist satisfaction on revisit intention in Can Tho City, Vietnam
Huu Tri Nguyen, Han Nguyen Ngoc, Loi Nguyen Dai, et al.
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 5
Present and prospective research themes for tourism and hospitality education post-COVID19: A bibliometric analysis
Dileep G Menon, Sangeetha Gunasekar, Saurabh Kumar Dixit, et al.
Journal of Hospitality Leisure Sport & Tourism Education (2021) Vol. 30, pp. 100360-100360
Open Access | Times Cited: 38
Examining restaurant purchase intention during crises: the role of message appeal
Minji Kim, Eun Joo Kim, Billy Bai
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 12, pp. 4373-4390
Closed Access | Times Cited: 34
Importance-performance analysis of socially sustainable practices in U.S. restaurants: A consumer perspective in the quasi-post-pandemic context
Cynthia Mejia, Monika Bąk, Piotr Zientara, et al.
International Journal of Hospitality Management (2022) Vol. 103, pp. 103209-103209
Closed Access | Times Cited: 23
Antecedents and consequences of new technology application behavior on word of mouth: The moderating roles of perceived interactivity
Chih‐Hsing Liu, Jeou‐Shyan Horng, Sheng-Fang Chou, et al.
Journal of Hospitality Marketing & Management (2022) Vol. 31, Iss. 7, pp. 872-898
Closed Access | Times Cited: 23
Perceived differences in peer-to-peer accommodation before and after COVID-19: evidence from China
Lina Zhong, Jiating Liu, Alastair M. Morrison, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 35, Iss. 4, pp. 1539-1561
Open Access | Times Cited: 14
Airline Social Media Recovery Satisfaction: Has COVID Changed Everything?
Tripti Sharma, M.P. Gupta, Vinu Cheruvil Thomas, et al.
Journal of Travel Research (2024)
Closed Access | Times Cited: 4
Text Analysis in Tourism and Hospitality: A Comprehensive Review
Jian-Wu Bi, Xue-Er Zhu, Tianyu Han
Journal of Travel Research (2024) Vol. 63, Iss. 8, pp. 1847-1869
Closed Access | Times Cited: 4
Exploring the diversity of emotion in hospitality and tourism from big data: a novel sentiment dictionary
Yunyun Yu, Jiaqi Chen, Fuad Mehraliyev, et al.
International Journal of Contemporary Hospitality Management (2024) Vol. 36, Iss. 12, pp. 4237-4257
Closed Access | Times Cited: 4
Recovery of hotels from the crises: evidence from tourists’ emotional changes by deep learning sentiment analysis
Wenqing Xu, Chenxi Yu, C Zhang, et al.
Asia Pacific Journal of Tourism Research (2025), pp. 1-16
Closed Access
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