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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Using deep learning and visual analytics to explore hotel reviews and responses
Yung‐Chun Chang, Chih‐Hao Ku, Chien‐Hung Chen
Tourism Management (2020) Vol. 80, pp. 104129-104129
Closed Access | Times Cited: 90

Showing 1-25 of 90 citing articles:

A systematic literature review on machine learning applications for consumer sentiment analysis using online reviews
Praphula Kumar Jain, Rajendra Pamula, Gautam Srivastava
Computer Science Review (2021) Vol. 41, pp. 100413-100413
Open Access | Times Cited: 249
Artificial intelligence: a systematic review of methods and applications in hospitality and tourism
Zohreh Doborjeh, Nigel Hemmington, Maryam Doborjeh, et al.
International Journal of Contemporary Hospitality Management (2021) Vol. 34, Iss. 3, pp. 1154-1176
Open Access | Times Cited: 184
Big data and analytics in hospitality and tourism: a systematic literature review
Marcello M. Mariani, Rodolfo Baggio
International Journal of Contemporary Hospitality Management (2021) Vol. 34, Iss. 1, pp. 231-278
Open Access | Times Cited: 137
Deep neural networks in the cloud: Review, applications, challenges and research directions
Kit Yan Chan, Bilal Abu-Salih, Raneem Qaddoura, et al.
Neurocomputing (2023) Vol. 545, pp. 126327-126327
Open Access | Times Cited: 51
Sentiment analysis in hospitality and tourism: a thematic and methodological review
Fuad Mehraliyev, Irene Cheng Chu Chan, Andrei Kirilenko
International Journal of Contemporary Hospitality Management (2021) Vol. 34, Iss. 1, pp. 46-77
Closed Access | Times Cited: 92
What makes user-generated content more helpful on social media platforms? Insights from creator interactivity perspective
Wei Zhuang, Qingfeng Zeng, Yu Zhang, et al.
Information Processing & Management (2022) Vol. 60, Iss. 2, pp. 103201-103201
Closed Access | Times Cited: 66
What drives the helpfulness of online reviews? A deep learning study of sentiment analysis, pictorial content and reviewer expertise for mature destinations
José Enrique Bigné Alcañiz, Carla Ruíz Mafé, Antonio Carlos Cuenca Ballester, et al.
Journal of Destination Marketing & Management (2021) Vol. 20, pp. 100570-100570
Open Access | Times Cited: 63
Predicting aspect-based sentiment using deep learning and information visualization: The impact of COVID-19 on the airline industry
Yung‐Chun Chang, Chih‐Hao Ku, Duy-Duc Le Nguyen
Information & Management (2021) Vol. 59, Iss. 2, pp. 103587-103587
Closed Access | Times Cited: 60
Listening to online reviews: A mixed-methods investigation of customer experience in the sharing economy
Fuzhen Liu, Kee‐hung Lai, Jiang Wu, et al.
Decision Support Systems (2021) Vol. 149, pp. 113609-113609
Closed Access | Times Cited: 59
The impact of COVID-19 on hotel customer satisfaction: evidence from Beijing and Shanghai in China
Shaolong Sun, Fuxin Jiang, Gengzhong Feng, et al.
International Journal of Contemporary Hospitality Management (2021) Vol. 34, Iss. 1, pp. 382-406
Closed Access | Times Cited: 59
Customer preference identification from hotel online reviews: A neural network based fine-grained sentiment analysis
Yiwen Bian, Rongsheng Ye, Jing Zhang, et al.
Computers & Industrial Engineering (2022) Vol. 172, pp. 108648-108648
Closed Access | Times Cited: 51
Machine learning applied to tourism: A systematic review
José Carlos Sancho Núñez, Juan A. Gómez‐Pulido, Rafael Robina Ramírez
Wiley Interdisciplinary Reviews Data Mining and Knowledge Discovery (2024) Vol. 14, Iss. 5
Open Access | Times Cited: 9
Leveraging enhanced BERT models for detecting suicidal ideation in Thai social media content amidst COVID-19
Panchanit Boonyarat, Di Jie Liew, Yung‐Chun Chang
Information Processing & Management (2024) Vol. 61, Iss. 4, pp. 103706-103706
Closed Access | Times Cited: 8
Emotional Analysis of Tourism Reviews Based on Long Short-Term Memory and Fuzzy Control Algorithm
Dajie Ji, Wei Meng, Haoxin Wang
International Journal of Fuzzy Systems (2025)
Closed Access | Times Cited: 1
Beyond smart systems adoption: Enabling diffusion and assimilation of smartness in hospitality
Nikolaos Stylos, Anestis Fotiadis, Dong‐Hee Shin, et al.
International Journal of Hospitality Management (2021) Vol. 98, pp. 103042-103042
Closed Access | Times Cited: 53
Deriving customer preferences for hotels based on aspect-level sentiment analysis of online reviews
Jing Zhang, Xingchen Lu, Dian Liu
Electronic Commerce Research and Applications (2021) Vol. 49, pp. 101094-101094
Closed Access | Times Cited: 52
Reading between the lines: analyzing online reviews by using a multi-method Web-analytics approach
Alekh Gour, Shikha Aggarwal, Mehmet Erdem
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 2, pp. 490-512
Closed Access | Times Cited: 45
Exploring environmental concerns on digital platforms through big data: the effect of online consumers’ environmental discourse on online review ratings
Marcello M. Mariani, Matteo Borghi
Journal of Sustainable Tourism (2022) Vol. 31, Iss. 11, pp. 2592-2611
Open Access | Times Cited: 29
Is walking or riding your bike when a tourist different? Applying VAB theory to better understand active transport behavior
Myung Ja Kim, C. Michael Hall
Journal of Environmental Management (2022) Vol. 311, pp. 114868-114868
Closed Access | Times Cited: 29
Are customer star ratings and sentiments aligned? A deep learning study of the customer service experience in tourism destinations
José Enrique Bigné Alcañiz, Carla Ruíz Mafé, Carmen Pérez Cabañero, et al.
Service Business (2023) Vol. 17, Iss. 1, pp. 281-314
Open Access | Times Cited: 18
Knowing how satisfied/dissatisfied is far from enough: a comprehensive customer satisfaction analysis framework based on hybrid text mining techniques
Tong Yang, Jie Wu, Junming Zhang
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 3, pp. 873-892
Closed Access | Times Cited: 18
Leveraging online reviews for hotel demand forecasting: A deep learning approach
Dong Zhang, Baozhuang Niu
Information Processing & Management (2023) Vol. 61, Iss. 1, pp. 103527-103527
Closed Access | Times Cited: 17
Computational Intelligence in the hospitality industry: A systematic literature review and a prospect of challenges
Juan Guerra-Montenegro, Javier Medina, Ibai Laña, et al.
Applied Soft Computing (2021) Vol. 102, pp. 107082-107082
Open Access | Times Cited: 39
Supporting digital content marketing and messaging through topic modelling and decision trees
Andreas Gregoriades, María Pampaka, Herodotos Herodotou, et al.
Expert Systems with Applications (2021) Vol. 184, pp. 115546-115546
Closed Access | Times Cited: 34
Natural Language Processing (NLP): An Introduction
Roman Egger, Enes Gokce
Tourism on the verge (2022), pp. 307-334
Closed Access | Times Cited: 27
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