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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Assessing the effectiveness of empowerment on service quality: A multi-level study of Chinese tourism firms
Meizhen Lin, Xiaoyi Wu, Qian Ling
Tourism Management (2017) Vol. 61, pp. 411-425
Closed Access | Times Cited: 72

Showing 1-25 of 72 citing articles:

Job satisfaction and employee turnover determinants in high contact services: Insights from Employees’Online reviews
Panagiotis Stamolampros, Nikolaos Korfiatis, Konstantinos Chalvatzis, et al.
Tourism Management (2019) Vol. 75, pp. 130-147
Open Access | Times Cited: 238
Mobile money as a driver of digital financial inclusion
Aijaz A. Shaikh, Richard Glavee-Geo, Heikki Karjaluoto, et al.
Technological Forecasting and Social Change (2022) Vol. 186, pp. 122158-122158
Open Access | Times Cited: 104
Job crafting and customer service behaviors in the hospitality industry: Mediating effect of job passion
Hsiu-Yu Teng
International Journal of Hospitality Management (2019) Vol. 81, pp. 34-42
Closed Access | Times Cited: 108
Empowering the traveler: an examination of the impact of user-generated content on travel planning
Luiz Mendes Filho, Annette Mills, Felix B. Tan, et al.
Journal of Travel & Tourism Marketing (2017) Vol. 35, Iss. 4, pp. 425-436
Closed Access | Times Cited: 92
The effect of destination employee service quality on tourist environmentally responsible behavior: A moderated mediation model incorporating environmental commitment, destination social responsibility and motive attributions
Xuehuan He, Jin Cheng, Scott R. Swanson, et al.
Tourism Management (2021) Vol. 90, pp. 104470-104470
Closed Access | Times Cited: 91
To Empower or Not to Empower? Multilevel Effects of Empowering Leadership on Knowledge Hiding
Meizhen Lin, Xiujuan Zhang, Boon Ching Serene Ng, et al.
International Journal of Hospitality Management (2020) Vol. 89, pp. 102540-102540
Closed Access | Times Cited: 75
How and when does leader knowledge hiding trickle down the organisational hierarchy in the tourism context? A team-level analysis
Ghulam Ali Arain, Imran Hameed, Abdul Karim Khan, et al.
Tourism Management (2022) Vol. 91, pp. 104486-104486
Open Access | Times Cited: 41
How AI awareness can prompt service performance adaptivity and technologically-environmental mastery
Ziying Mo, Matthew Tingchi Liu, Yu Ma
Tourism Management (2024) Vol. 105, pp. 104971-104971
Closed Access | Times Cited: 14
What keeps historical theme park visitors coming? Research based on expectation confirmation theory
Li Yuan, Azizan Marzuki
Frontiers in Psychology (2024) Vol. 15
Open Access | Times Cited: 11
Is role stress always harmful? Differentiating role overload and role ambiguity in the challenge-hindrance stressors framework
Meizhen Lin, Qian Ling
Tourism Management (2018) Vol. 68, pp. 355-366
Closed Access | Times Cited: 63
The dual influences of team cooperative and competitive orientations on the relationship between empowering leadership and team innovative behaviors
Meizhen Lin, Xiujuan Zhang, Boon Ching Serene Ng, et al.
International Journal of Hospitality Management (2022) Vol. 102, pp. 103160-103160
Closed Access | Times Cited: 32
“Are your employees mentally prepared for the pandemic?” Wellbeing-oriented human resource management practices in a developing country
Tramy Ngo, Dung Le, Tin Doan
International Journal of Hospitality Management (2022) Vol. 109, pp. 103415-103415
Closed Access | Times Cited: 31
Why does empowering leadership occur and matter? A multilevel study of Chinese hotels
Meizhen Lin, Qian Ling, Zhongheng Luo, et al.
Tourism Management Perspectives (2019) Vol. 32, pp. 100556-100556
Closed Access | Times Cited: 49
Examining experience quality as the determinant of tourist behavior in niche tourism: an analytical approach
Pramod Sharma, Jogendra Kumar Nayak
Journal of Heritage Tourism (2019) Vol. 15, Iss. 1, pp. 76-92
Closed Access | Times Cited: 48
Investigating the role of experience quality in predicting destination image, perceived value, satisfaction, and behavioural intentions: a case of war tourism
Davood Ghorbanzadeh, Muhammad Salman Shabbir, Arshad Mahmood, et al.
Current Issues in Tourism (2020) Vol. 24, Iss. 21, pp. 3090-3106
Closed Access | Times Cited: 48
Linking personal growth initiative and organizational identification to employee engagement: Testing the mediating- moderating effects in Indian hotel industry
Shalini Srivastava, Sonali Singh
Journal of Hospitality and Tourism Management (2020) Vol. 45, pp. 79-89
Closed Access | Times Cited: 44
The Mediating Effect of Employee Engagement: How Employee Psychological Empowerment Impacts the Employee Satisfaction? A Study of Maldivian Tourism Sector
Subburaj Alagarsamy, Sangeeta Mehrolia, Rekha Aranha
Global Business Review (2020) Vol. 24, Iss. 4, pp. 768-786
Closed Access | Times Cited: 41
Bringing Smart Home Technology to Peer-to-Peer Accommodation: Exploring the Drivers of Intention to Stay in Smart Accommodation
Savvas Papagiannidis, Dinara Davlembayeva
Information Systems Frontiers (2021) Vol. 24, Iss. 4, pp. 1189-1208
Open Access | Times Cited: 31
The empowering, the empowered, and the empowerment disparity: A multilevel analysis of the integrated model of employee empowerment
Pattamol Kanjanakan, Pola Q. Wang, Peter B. Kim
Tourism Management (2022) Vol. 94, pp. 104635-104635
Closed Access | Times Cited: 22
How and when does differentiated empowering leadership enhance group knowledge hiding?
Meizhen Lin, Qian Ling, Xiaoming Yin, et al.
Journal of Knowledge Management (2025)
Closed Access
Workforce Empowerment in Hospitality and Tourism: The Need for Industry‐Specific Considerations
Alex Kweku Arhin, Grace Sarfo, Drew Martin
International Journal of Tourism Research (2025) Vol. 27, Iss. 2
Open Access
Investigating the managerial practices' effect on Employee-Perceived Service Quality with the moderating role of supportive leadership behavior
Islam Bourini, Ashraf Jahmani, Roohi Mumtaz, et al.
European Research on Management and Business Economics (2018) Vol. 25, Iss. 1, pp. 8-14
Open Access | Times Cited: 34
Enhancing employee voice to advance the hospitality organization’s marketing capabilities: A multilevel perspective
Ceridwyn King, Kevin Kam Fung So, Robin B. DiPietro, et al.
International Journal of Hospitality Management (2020) Vol. 91, pp. 102657-102657
Closed Access | Times Cited: 30
Empowerment as a Pivotal Deterrent to Employee Silence: Evidence from the UAE Hotel Sector
Shaker Bani‐Melhem, Rachid Zeffane, Rawan Abukhait, et al.
Human Performance (2021) Vol. 34, Iss. 2, pp. 107-125
Closed Access | Times Cited: 24
Promotion of Perceived Service Quality Through Employee Training and Empowerment: The Mediating Role of Employee Motivation and Internal Communication
Lovemore Chikazhe, Esthery Nyakunuwa
Services Marketing Quarterly (2021) Vol. 43, Iss. 3, pp. 294-311
Closed Access | Times Cited: 22
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