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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Assessing tourists' cognitive, emotional and behavioural reactions to an unethical destination incident
Jan Breitsohl, Brian Garrod
Tourism Management (2015) Vol. 54, pp. 209-220
Open Access | Times Cited: 167

Showing 1-25 of 167 citing articles:

Consumers acceptance of artificially intelligent (AI) device use in service delivery
Doğan Gürsoy, Oscar Hengxuan, Lu Lu, et al.
International Journal of Information Management (2019) Vol. 49, pp. 157-169
Closed Access | Times Cited: 781
Customers’ intention to use robot-serviced restaurants in Korea: relationship of coolness and MCI factors
Seong Soo
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 9, pp. 2947-2968
Closed Access | Times Cited: 184
Negative emotions in tourism: a meaningful analysis
Jeroen Nawijn, Avital Biran
Current Issues in Tourism (2018) Vol. 22, Iss. 19, pp. 2386-2398
Closed Access | Times Cited: 174
Tourist transformation: Towards a conceptual model
Jessica Mei Pung, Juergen Gnoth, Giacomo Del Chiappa
Annals of Tourism Research (2020) Vol. 81, pp. 102885-102885
Closed Access | Times Cited: 155
How do destination negative events trigger tourists’ perceived betrayal and boycott? The moderating role of relationship quality
Lujun Su, Bocong Jia, Yinghua Huang
Tourism Management (2022) Vol. 92, pp. 104536-104536
Open Access | Times Cited: 69
Exploring the Impact of Workplace Hazing on Deviant Behavior in the Hospitality Sector: The Roles of Emotional Exhaustion and Hope and Optimism
Osama Aljaier, Ahmad Alzubi, Amir Khadem, et al.
Behavioral Sciences (2025) Vol. 15, Iss. 2, pp. 129-129
Open Access | Times Cited: 1
Navigating negative experiences: how do they influence tourists’ psychological and behavioral responses to tourism service failures on social media
Nadja Schweiggart, Adnan Muhammad Shah, Abdul Qayyum, et al.
Asia Pacific Journal of Tourism Research (2025), pp. 1-23
Open Access | Times Cited: 1
“I will never go to Hong Kong again!” How the secondary crisis communication of “Occupy Central” on Weibo shifted to a tourism boycott
Qiuju Luo, Xueting Zhai
Tourism Management (2017) Vol. 62, pp. 159-172
Open Access | Times Cited: 168
The impacts of social and economic crises on tourist behaviour and expenditure: an evolutionary approach
Dagnachew Leta Senbeto, Alice H.Y. Hon
Current Issues in Tourism (2018) Vol. 23, Iss. 6, pp. 740-755
Open Access | Times Cited: 140
VFR Travel: A Viable Market for Tourism Crisis and Disaster Recovery?
Elisa Backer, Brent W. Ritchie
International Journal of Tourism Research (2017) Vol. 19, Iss. 4, pp. 400-411
Closed Access | Times Cited: 120
Existential authenticity and destination loyalty: Evidence from heritage tourists
Xiaoxiao Fu
Journal of Destination Marketing & Management (2019) Vol. 12, pp. 84-94
Closed Access | Times Cited: 114
Emotions in Tourism: Theoretical Designs, Measurements, Analytics, and Interpretations
Sameer Hosany, Drew Martin, Arch G. Woodside
Journal of Travel Research (2020) Vol. 60, Iss. 7, pp. 1391-1407
Open Access | Times Cited: 114
Tourism and the refugee crisis in Greece: Perceptions and decision-making of accommodation providers
Νικόλαος Παππάς, Ανδρέας Παπαθεοδώρου
Tourism Management (2017) Vol. 63, pp. 31-41
Open Access | Times Cited: 111
Exploring the consequences of COVID-19 on tourist behaviors: perceived travel risk, animosity and intentions to travel
Villy Abraham, Kerstin Bremser, Mercedes Carreño, et al.
Tourism Review (2020) Vol. ahead-of-print, Iss. ahead-of-print
Closed Access | Times Cited: 87
Tourism crisis management: evidence from COVID-19
Lina Zhong, Sunny Sun, Rob Law, et al.
Current Issues in Tourism (2021) Vol. 24, Iss. 19, pp. 2671-2682
Closed Access | Times Cited: 83
The impact of tourists' emotions on satisfaction and destination loyalty – an integrative moderated mediation model: tourists' experience in Switzerland
Samaan Al‐Msallam
Journal of Hospitality and Tourism Insights (2020) Vol. 3, Iss. 5, pp. 509-528
Closed Access | Times Cited: 73
Perceived impacts of COVID-19 on risk perceptions, emotions, and travel intentions: evidence from Macau higher educational institutions
Elizabeth Agyeiwaah, Issahaku Adam, Frederick Dayour, et al.
Tourism Recreation Research (2021) Vol. 46, Iss. 2, pp. 195-211
Closed Access | Times Cited: 71
How does destination crisis event type impact tourist emotion and forgiveness? The moderating role of destination crisis history
Lujun Su, Lin Pan, Yinghua Huang
Tourism Management (2022) Vol. 94, pp. 104636-104636
Open Access | Times Cited: 43
Understanding tourists’ consumption emotions in street food experiences
Linh Thi Dan Pham, Anita Eves, Xuan Lorna Wang
Journal of Hospitality and Tourism Management (2023) Vol. 54, pp. 392-403
Closed Access | Times Cited: 26
The effects of involvement, authenticity, and destination image on tourist satisfaction in the context of Chinese ancient village tourism
Yang Zhao, Qinchuan Zhan, Guolong Du, et al.
Journal of Hospitality and Tourism Management (2024) Vol. 60, pp. 51-62
Closed Access | Times Cited: 11
Natural landscape performance: Environmental restorativeness and its influence on tourist behavior
Chen Xiao-hua, Gyehee Lee, Dongoh Joo
International Journal of Tourism Research (2024) Vol. 26, Iss. 2
Closed Access | Times Cited: 7
Utilizing attribution theory to develop new insights into tourism experiences
Mervyn Jackson
Journal of Hospitality and Tourism Management (2018) Vol. 38, pp. 176-183
Closed Access | Times Cited: 82
Emotional responses toward Tourism Performing Arts Development: A comparison of urban and rural residents in China
Danni Zheng, Brent W. Ritchie, Pierre Benckendorff, et al.
Tourism Management (2018) Vol. 70, pp. 238-249
Closed Access | Times Cited: 61
Online public response to a service failure incident: Implications for crisis communications
Lijuan Su, Светлана Степченкова, Andrei Kirilenko
Tourism Management (2019) Vol. 73, pp. 1-12
Closed Access | Times Cited: 61
Developing a Scale to Measure Tourist Perceived Safety
Chaowu Xie, Jiangchi Zhang, Alastair M. Morrison
Journal of Travel Research (2020) Vol. 60, Iss. 6, pp. 1232-1251
Open Access | Times Cited: 58
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