
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
The effect of customer incivility on employees' work effort and intention to quit: Mediating role of job satisfaction
Ali Doğantekin, Erhan Boğan, Bekir Bora Dedeoğlu
Tourism Management Perspectives (2023) Vol. 45, pp. 101071-101071
Open Access | Times Cited: 17
Ali Doğantekin, Erhan Boğan, Bekir Bora Dedeoğlu
Tourism Management Perspectives (2023) Vol. 45, pp. 101071-101071
Open Access | Times Cited: 17
Showing 17 citing articles:
Global patterns in workplace incivility research: a bibliometric analysis
Madhu Verma, Priyanka Yadav
Global Knowledge Memory and Communication (2025)
Closed Access
Madhu Verma, Priyanka Yadav
Global Knowledge Memory and Communication (2025)
Closed Access
Workplace adversity and the dual impact of gender on employee intentions to leave and pursue social entrepreneurship
Milagros Isabel Rivas Mendoza, Asghar Afshar Jahanshahi, Luis Alexander Pulido Joo, et al.
Asia-Pacific Journal of Business Administration (2025)
Closed Access
Milagros Isabel Rivas Mendoza, Asghar Afshar Jahanshahi, Luis Alexander Pulido Joo, et al.
Asia-Pacific Journal of Business Administration (2025)
Closed Access
Customers’ Incivility in Digital and Social Media Marketing Platforms: Implications for Agritourism Business Growth in Zimbabwe
Theo Tsokota, Theo Tsokota, Fainos Chokera
(2025), pp. 235-259
Closed Access
Theo Tsokota, Theo Tsokota, Fainos Chokera
(2025), pp. 235-259
Closed Access
When patrons become perpetrators: Examining the negative effects of customer incivility for Hospitality employees
Shalini Srivastav, Poornima Madan, Ebtesam Abdullah Alzeiby, et al.
International Journal of Hospitality Management (2024) Vol. 122, pp. 103867-103867
Closed Access | Times Cited: 2
Shalini Srivastav, Poornima Madan, Ebtesam Abdullah Alzeiby, et al.
International Journal of Hospitality Management (2024) Vol. 122, pp. 103867-103867
Closed Access | Times Cited: 2
Analysis of Work Environment, Attitude, Coaching, and Servant Leadership on Job Satisfaction Mediated by Career Development (Literature Review Study)
Wenny Desty Febrian, Indra Sani
Indonesian Journal of Business Analytics (2023) Vol. 3, Iss. 4, pp. 1089-1104
Open Access | Times Cited: 5
Wenny Desty Febrian, Indra Sani
Indonesian Journal of Business Analytics (2023) Vol. 3, Iss. 4, pp. 1089-1104
Open Access | Times Cited: 5
What does the customer incivility tell me about my worth? A diary study on the short-term effects of customer incivility on self-esteem and job satisfaction
Valentina Sommovigo, Lorenzo Filosa, Stevan E. Hobfoll, et al.
Work & Stress (2024), pp. 1-27
Closed Access | Times Cited: 1
Valentina Sommovigo, Lorenzo Filosa, Stevan E. Hobfoll, et al.
Work & Stress (2024), pp. 1-27
Closed Access | Times Cited: 1
The gloomy side of value co-creation for service employees
Nic S. Terblanché, Barry J. Babin
Journal of Services Marketing (2024) Vol. 38, Iss. 10, pp. 44-65
Open Access | Times Cited: 1
Nic S. Terblanché, Barry J. Babin
Journal of Services Marketing (2024) Vol. 38, Iss. 10, pp. 44-65
Open Access | Times Cited: 1
The mediating effect of job satisfaction on the relationship between perceived overqualification, turnover intention and job performance among call center employees
Luís Andrade, Cláudia Priscila C. dos Santos, Liliana Faria
Polish Psychological Bulletin (2024), pp. 262-271
Open Access
Luís Andrade, Cláudia Priscila C. dos Santos, Liliana Faria
Polish Psychological Bulletin (2024), pp. 262-271
Open Access
Incivility and engagement: the role of emotional exhaustion and psychological capital in service organizations
Stephen Tetteh
The Learning Organization (2024) Vol. 31, Iss. 6, pp. 919-939
Closed Access
Stephen Tetteh
The Learning Organization (2024) Vol. 31, Iss. 6, pp. 919-939
Closed Access
Effects of service encounter quality on courier and customer encounter satisfaction and loyalty in crowdsourcing logistics: an actor-partner interdependence model
Wenjie Wang, Yulu Yin, Lei Xie
Applied Economics (2024), pp. 1-16
Closed Access
Wenjie Wang, Yulu Yin, Lei Xie
Applied Economics (2024), pp. 1-16
Closed Access
Emotional intelligence: the turnover puzzle unraveled through organizational supportand career adaptability
Miladani Binti Arti, Desi Tri Kurniawati
International Journal of Research in Business and Social Science (2147-4478) (2024) Vol. 13, Iss. 4, pp. 189-199
Open Access
Miladani Binti Arti, Desi Tri Kurniawati
International Journal of Research in Business and Social Science (2147-4478) (2024) Vol. 13, Iss. 4, pp. 189-199
Open Access
Machiavellianism in the Millennial Workforce: Unpacking the Relationships between Work Environment, Engagement, Innovation, and Turnover Intentions
Raisa Hillia, Aini Syifa, Eeng Ahman, et al.
Journal of Logistics Informatics and Service Science (2024)
Open Access
Raisa Hillia, Aini Syifa, Eeng Ahman, et al.
Journal of Logistics Informatics and Service Science (2024)
Open Access
Mind over matter: mindfulness as a buffer against workplace incivility
Gonchakhanim Huseynova, Mehmet İslamoğlu
Frontiers in Psychology (2024) Vol. 15
Open Access
Gonchakhanim Huseynova, Mehmet İslamoğlu
Frontiers in Psychology (2024) Vol. 15
Open Access
Emotional intelligence and workplace incivility among casual dining restaurant employees in CALABARZON: Basis of a framework for turnover intention
Joella Nolasco, Florentina Javier
International Journal of Research Studies in Management (2024) Vol. 12, Iss. 11
Open Access
Joella Nolasco, Florentina Javier
International Journal of Research Studies in Management (2024) Vol. 12, Iss. 11
Open Access
Does Management Efficiency have any Influence on Job Satisfaction?
Nurul Badriyah, Abid Muhtarom, Yunni Rusmawati DJ, et al.
Ekuilibrium Jurnal Ilmiah Bidang Ilmu Ekonomi (2024) Vol. 19, Iss. 2, pp. 260-275
Open Access
Nurul Badriyah, Abid Muhtarom, Yunni Rusmawati DJ, et al.
Ekuilibrium Jurnal Ilmiah Bidang Ilmu Ekonomi (2024) Vol. 19, Iss. 2, pp. 260-275
Open Access
How Does the Green and Non‐Green Star Moderate the Effect of Hotel Environmental Strategy on Sustainable Awareness and Green Employee Behavior?
Özgür Yayla, Hüseyin Keleş, Cemal Ersin Silik, et al.
International Journal of Tourism Research (2024) Vol. 26, Iss. 5
Closed Access
Özgür Yayla, Hüseyin Keleş, Cemal Ersin Silik, et al.
International Journal of Tourism Research (2024) Vol. 26, Iss. 5
Closed Access
Service before self: exploring resilience and locus of control in the frontline service effort behavior
Shameem Shagirbasha, Kumar Madhan, Juman Iqbal, et al.
Journal of Service Theory and Practice (2024)
Closed Access
Shameem Shagirbasha, Kumar Madhan, Juman Iqbal, et al.
Journal of Service Theory and Practice (2024)
Closed Access
Nexus between workplace incivility and adaptive performance: The mediating role of emotional exhaustion
Oluwatobi O. Omotoye, Zaccheaus Olufunminiyi Olonade, Toyin Solomon Olaniyan, et al.
Journal of Workplace Behavioral Health (2024), pp. 1-26
Closed Access
Oluwatobi O. Omotoye, Zaccheaus Olufunminiyi Olonade, Toyin Solomon Olaniyan, et al.
Journal of Workplace Behavioral Health (2024), pp. 1-26
Closed Access