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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Customer engagement, dependence and loyalty: An empirical study of Chinese customers in multitouch service encounters
Xin Chen, Shuojia Guo, Jie Xiong, et al.
Technological Forecasting and Social Change (2023) Vol. 197, pp. 122920-122920
Closed Access | Times Cited: 10

Showing 10 citing articles:

Consumer engagement through corporate social responsibility communication on social media: Evidence from Facebook and Instagram Bank Accounts
Luca Simone Macca, Jacopo Ballerini, Gabriele Santoro, et al.
Journal of Business Research (2023) Vol. 172, pp. 114433-114433
Open Access | Times Cited: 16
Investigating the crucial role of logistics service quality in customer satisfaction for fresh e-commerce: A mutually validating method based on SERVQUAL and service encounter theory
Qiang Yang, Z Wang, Kun Feng, et al.
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 103940-103940
Closed Access | Times Cited: 6
Employee motivations in shaping customer value co-creation attitude and behavior: Job position as a moderator
Muhammad Amin, Imran Khan, Amjad Shamim, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103819-103819
Closed Access | Times Cited: 4
Understanding customer brand engagement through service environment: a multilevel analysis
Mir Shahid Satar, Raouf Ahmad Rather, Shakir Hussain Parrey, et al.
Service Industries Journal (2023), pp. 1-26
Closed Access | Times Cited: 6
The influences of virtual-reality- and animation-supported gamified learning processes on students’ learning achievement and behavioral intention in retailing management courses
Ying‐Lien Lin, Wei‐Tsong Wang
The International Journal of Management Education (2024) Vol. 22, Iss. 3, pp. 101047-101047
Closed Access | Times Cited: 1
Point System in Digital Bank: Is It the Key to Successful Customer Engagement and Loyalty?
Dewi Maharani, Hanny Juwitasary, Desman Hidayat
(2024), pp. 1154-1158
Closed Access
Communal-brand connection and service loyalty: the mediation effect of corporate reputation and customer satisfaction among retail banking customers
Albert Caruana, Joseph Vella
International Journal of Bank Marketing (2024) Vol. 42, Iss. 7, pp. 1472-1491
Closed Access
The Impact of Customer Engagement on Loyalty Toward Halal Products: Mediating Role of Satisfaction
B Mesra, Elfitra Desy Surya, Muhammad Syahrin Asman
Society (2024) Vol. 12, Iss. 2, pp. 631-642
Open Access
Effects of service encounter quality on courier and customer encounter satisfaction and loyalty in crowdsourcing logistics: an actor-partner interdependence model
Wenjie Wang, Yulu Yin, Lei Xie
Applied Economics (2024), pp. 1-16
Closed Access
Investigating Brand Awareness, Brand Image, and Perceived Quality on Customer Loyalty
Antaja Nadjwa, Diandra Srivania, Hasna Rizki Mardhiana
Jurnal Vokasi Indonesia (2024) Vol. 12, Iss. 2, pp. 148-148
Open Access
How Do Firms Use Social Media: Topic Modeling of Twitter Brand Posts of Four Indonesian Skincare Brands
Annisafira Lintang Lestari, Arga Hananto
ASEAN Marketing Journal (2023) Vol. 15, Iss. 2
Open Access
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