OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
The role of emotions in the consumer meaning-making of interactions with social robots
Matteo Borghi, Marcello M. Mariani
Technological Forecasting and Social Change (2022) Vol. 182, pp. 121844-121844
Open Access | Times Cited: 50
Matteo Borghi, Marcello M. Mariani
Technological Forecasting and Social Change (2022) Vol. 182, pp. 121844-121844
Open Access | Times Cited: 50
Showing 1-25 of 50 citing articles:
Justin Paul, Akiko Ueno, Charles Dennis
International Journal of Consumer Studies (2023) Vol. 47, Iss. 4, pp. 1213-1225
Closed Access | Times Cited: 210
Artificial intelligence in innovation research: A systematic review, conceptual framework, and future research directions
Marcello M. Mariani, Isa Machado, Vittoria Magrelli, et al.
Technovation (2022) Vol. 122, pp. 102623-102623
Open Access | Times Cited: 208
Marcello M. Mariani, Isa Machado, Vittoria Magrelli, et al.
Technovation (2022) Vol. 122, pp. 102623-102623
Open Access | Times Cited: 208
Artificial intelligence in service industries: customers’ assessment of service production and resilient service operations
Marcello M. Mariani, Matteo Borghi
International Journal of Production Research (2023) Vol. 62, Iss. 15, pp. 5400-5416
Open Access | Times Cited: 41
Marcello M. Mariani, Matteo Borghi
International Journal of Production Research (2023) Vol. 62, Iss. 15, pp. 5400-5416
Open Access | Times Cited: 41
Using transformers for multimodal emotion recognition: Taxonomies and state of the art review
Samira Hazmoune, Fateh Bougamouza
Engineering Applications of Artificial Intelligence (2024) Vol. 133, pp. 108339-108339
Closed Access | Times Cited: 18
Samira Hazmoune, Fateh Bougamouza
Engineering Applications of Artificial Intelligence (2024) Vol. 133, pp. 108339-108339
Closed Access | Times Cited: 18
Source Credibility and Emotions generated by Robot and Human Influencers: The perception of luxury brand representatives
Patricia Baudier, Elodie de Boissieu, Marie-Hélène Duchemin
Technological Forecasting and Social Change (2022) Vol. 187, pp. 122255-122255
Open Access | Times Cited: 39
Patricia Baudier, Elodie de Boissieu, Marie-Hélène Duchemin
Technological Forecasting and Social Change (2022) Vol. 187, pp. 122255-122255
Open Access | Times Cited: 39
Emotions and consumer behaviour: A review and research agenda
Kirti Sharma, Sangeeta Trott, Sunil Sahadev, et al.
International Journal of Consumer Studies (2023) Vol. 47, Iss. 6, pp. 2396-2416
Closed Access | Times Cited: 34
Kirti Sharma, Sangeeta Trott, Sunil Sahadev, et al.
International Journal of Consumer Studies (2023) Vol. 47, Iss. 6, pp. 2396-2416
Closed Access | Times Cited: 34
Virtual Influencers versus Real Influencers Advertising in the Metaverse, Understanding the Perceptions, and Interactions with Users
Marie Haikel-Elsabeh
Journal of Current Issues & Research in Advertising (2023) Vol. 44, Iss. 3, pp. 252-273
Closed Access | Times Cited: 23
Marie Haikel-Elsabeh
Journal of Current Issues & Research in Advertising (2023) Vol. 44, Iss. 3, pp. 252-273
Closed Access | Times Cited: 23
Out of the way, human! Understanding post-adoption of last-mile delivery robots
Xin‐Jean Lim, Jennifer Yee‐Shan Chang, Jun‐Hwa Cheah, et al.
Technological Forecasting and Social Change (2024) Vol. 201, pp. 123242-123242
Open Access | Times Cited: 13
Xin‐Jean Lim, Jennifer Yee‐Shan Chang, Jun‐Hwa Cheah, et al.
Technological Forecasting and Social Change (2024) Vol. 201, pp. 123242-123242
Open Access | Times Cited: 13
Customer experiences with service robots in hotels: a review and research agenda
Nripendra P. Rana, Nusaiba Begum, Mohd. Nishat Faisal, et al.
Journal of Hospitality Marketing & Management (2024), pp. 1-30
Open Access | Times Cited: 7
Nripendra P. Rana, Nusaiba Begum, Mohd. Nishat Faisal, et al.
Journal of Hospitality Marketing & Management (2024), pp. 1-30
Open Access | Times Cited: 7
Deep learning-based social media mining for user experience analysis: A case study of smart home products
Juite Wang, Y.-L. Liu
Technology in Society (2023) Vol. 73, pp. 102220-102220
Closed Access | Times Cited: 18
Juite Wang, Y.-L. Liu
Technology in Society (2023) Vol. 73, pp. 102220-102220
Closed Access | Times Cited: 18
A bibliometric and multi-disciplinary quasi-systematic analysis of social robots: Past, future, and insights of human-robot interaction
Samuel Fosso Wamba, Maciel M. Queiroz, L. Hamzi
Technological Forecasting and Social Change (2023) Vol. 197, pp. 122912-122912
Closed Access | Times Cited: 16
Samuel Fosso Wamba, Maciel M. Queiroz, L. Hamzi
Technological Forecasting and Social Change (2023) Vol. 197, pp. 122912-122912
Closed Access | Times Cited: 16
Warmth trumps competence? Uncovering the influence of multimodal AI anthropomorphic interaction experience on intelligent service evaluation: Insights from the high-evoked automated social presence
Shizhen Bai, Dingyao Yu, Chunjia Han, et al.
Technological Forecasting and Social Change (2024) Vol. 204, pp. 123395-123395
Open Access | Times Cited: 6
Shizhen Bai, Dingyao Yu, Chunjia Han, et al.
Technological Forecasting and Social Change (2024) Vol. 204, pp. 123395-123395
Open Access | Times Cited: 6
Users’ responses to humanoid social robots: A social response view
Gehan Wishwajith Premathilake, Hongxiu Li
Telematics and Informatics (2024) Vol. 91, pp. 102146-102146
Open Access | Times Cited: 5
Gehan Wishwajith Premathilake, Hongxiu Li
Telematics and Informatics (2024) Vol. 91, pp. 102146-102146
Open Access | Times Cited: 5
Does technology readiness matter? Investigating employee psychological well-being through the lens of social robot anthropomorphism
Nidhi Sehgal, Gunjan Malhotra, Vimi Jham
Journal of Service Theory and Practice (2025)
Closed Access
Nidhi Sehgal, Gunjan Malhotra, Vimi Jham
Journal of Service Theory and Practice (2025)
Closed Access
Unveiling Key Drivers for Social Robot Adoption in the Hospitality Sector: Two-Phase Confirmatory Factor Analysis and Structural Equation Modeling Approach
Rashmi Ranjan Panigrahi, Judit Oláh, Suparna Mukherji, et al.
Data in Brief (2025) Vol. 59, pp. 111360-111360
Open Access
Rashmi Ranjan Panigrahi, Judit Oláh, Suparna Mukherji, et al.
Data in Brief (2025) Vol. 59, pp. 111360-111360
Open Access
Leveraging SMEs technologies adoption in the Covid-19 pandemic: a case study on Twitter-based user-generated content
José Ramón Saura, Daniel Palacios‐Marqués, Domingo Ribeiro Soriano
The Journal of Technology Transfer (2023) Vol. 48, Iss. 5, pp. 1696-1722
Open Access | Times Cited: 15
José Ramón Saura, Daniel Palacios‐Marqués, Domingo Ribeiro Soriano
The Journal of Technology Transfer (2023) Vol. 48, Iss. 5, pp. 1696-1722
Open Access | Times Cited: 15
Customer acceptance of frontline social robots—Human-robot interaction as boundary condition
Bin Ding, Yameng Li, Shah Jahan Miah, et al.
Technological Forecasting and Social Change (2023) Vol. 199, pp. 123035-123035
Closed Access | Times Cited: 15
Bin Ding, Yameng Li, Shah Jahan Miah, et al.
Technological Forecasting and Social Change (2023) Vol. 199, pp. 123035-123035
Closed Access | Times Cited: 15
Embracing RAISA in restaurants: Exploring customer attitudes toward robot adoption
Joanna Santiago, María Teresa Borges Tiago, Flávio Tiago
Technological Forecasting and Social Change (2023) Vol. 199, pp. 123047-123047
Open Access | Times Cited: 15
Joanna Santiago, María Teresa Borges Tiago, Flávio Tiago
Technological Forecasting and Social Change (2023) Vol. 199, pp. 123047-123047
Open Access | Times Cited: 15
The impact of customer privacy concerns on service robot adoption intentions: A credence/experience service typology perspective
Qi Yao, Chao Hu, Wenkai Zhou
Technological Forecasting and Social Change (2023) Vol. 198, pp. 122948-122948
Closed Access | Times Cited: 14
Qi Yao, Chao Hu, Wenkai Zhou
Technological Forecasting and Social Change (2023) Vol. 198, pp. 122948-122948
Closed Access | Times Cited: 14
Customer experience quality with social robots: Does trust matter?
Sanjit Kumar Roy, Gaganpreet Singh, Saalem Sadeque, et al.
Technological Forecasting and Social Change (2023) Vol. 198, pp. 123032-123032
Open Access | Times Cited: 14
Sanjit Kumar Roy, Gaganpreet Singh, Saalem Sadeque, et al.
Technological Forecasting and Social Change (2023) Vol. 198, pp. 123032-123032
Open Access | Times Cited: 14
A Psychological Need-Fulfillment Perspective for Designing Social Robots that Support Well-Being
Suzanne Janssen, Bob R. Schadenberg
International Journal of Social Robotics (2024) Vol. 16, Iss. 5, pp. 857-878
Open Access | Times Cited: 4
Suzanne Janssen, Bob R. Schadenberg
International Journal of Social Robotics (2024) Vol. 16, Iss. 5, pp. 857-878
Open Access | Times Cited: 4
Breaking into the Black Box of Customer Perception Towards Robot Service: Empirical Evidence from Service Sector
Samar Rahi, Mazuri Abd Ghani, Manaf Al‐Okaily, et al.
Heliyon (2024) Vol. 10, Iss. 19, pp. e38117-e38117
Open Access | Times Cited: 4
Samar Rahi, Mazuri Abd Ghani, Manaf Al‐Okaily, et al.
Heliyon (2024) Vol. 10, Iss. 19, pp. e38117-e38117
Open Access | Times Cited: 4
Critical success and failure factors in the AI lifecycle: a knowledge graph-based ontological study
Xinyue Hao, Emrah Demir, Daniel Eyers
Journal of Modelling in Management (2025)
Closed Access
Xinyue Hao, Emrah Demir, Daniel Eyers
Journal of Modelling in Management (2025)
Closed Access
Asymmetrical Influences of Service Robots’ Perceived Performance on Overall Customer Satisfaction: An Empirical Investigation Leveraging Online Reviews
Matteo Borghi, Marcello M. Mariani
Journal of Travel Research (2023) Vol. 63, Iss. 5, pp. 1086-1111
Open Access | Times Cited: 12
Matteo Borghi, Marcello M. Mariani
Journal of Travel Research (2023) Vol. 63, Iss. 5, pp. 1086-1111
Open Access | Times Cited: 12
Service staff makes me nervous: Exploring the impact of insecure attachment on AI service preference
Shichang Deng, Jingjing Zhang, Zhengnan Lin, et al.
Technological Forecasting and Social Change (2023) Vol. 198, pp. 122946-122946
Closed Access | Times Cited: 8
Shichang Deng, Jingjing Zhang, Zhengnan Lin, et al.
Technological Forecasting and Social Change (2023) Vol. 198, pp. 122946-122946
Closed Access | Times Cited: 8
