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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

A new health care system enabled by machine intelligence: Elderly people's trust or losing self control
Mahmud Akhter Shareef, Vinod Kumar, Yogesh K. Dwivedi, et al.
Technological Forecasting and Social Change (2020) Vol. 162, pp. 120334-120334
Open Access | Times Cited: 95

Showing 1-25 of 95 citing articles:

Role of institutional pressures and resources in the adoption of big data analytics powered artificial intelligence, sustainable manufacturing practices and circular economy capabilities
Surajit Bag, J.H.C. Pretorius, Shivam Gupta, et al.
Technological Forecasting and Social Change (2020) Vol. 163, pp. 120420-120420
Closed Access | Times Cited: 515
Understanding AI adoption in manufacturing and production firms using an integrated TAM-TOE model
Sheshadri Chatterjee, Nripendra P. Rana, Yogesh K. Dwivedi, et al.
Technological Forecasting and Social Change (2021) Vol. 170, pp. 120880-120880
Open Access | Times Cited: 339
How to retain customers: Understanding the role of trust in live streaming commerce with a socio-technical perspective
Mingli Zhang, Yafei Liu, Yu Wang, et al.
Computers in Human Behavior (2021) Vol. 127, pp. 107052-107052
Closed Access | Times Cited: 275
Ethical framework for Artificial Intelligence and Digital technologies
Mona Ashok, Rohit Madan, Anton Joha, et al.
International Journal of Information Management (2021) Vol. 62, pp. 102433-102433
Open Access | Times Cited: 240
An integrated artificial intelligence framework for knowledge creation and B2B marketing rational decision making for improving firm performance
Surajit Bag, Shivam Gupta, Ajay Kumar, et al.
Industrial Marketing Management (2020) Vol. 92, pp. 178-189
Open Access | Times Cited: 239
What impacts customer experience for B2B enterprises on using AI-enabled chatbots? Insights from Big data analytics
Amit Kushwaha, Prashant Kumar, Arpan Kumar Kar
Industrial Marketing Management (2021) Vol. 98, pp. 207-221
Closed Access | Times Cited: 156
Exploring the role of personality, trust, and privacy in customer experience performance during voice shopping: Evidence from SEM and fuzzy set qualitative comparative analysis
Ransome Epie Bawack, Samuel Fosso Wamba, Kévin Carillo
International Journal of Information Management (2021) Vol. 58, pp. 102309-102309
Open Access | Times Cited: 146
Conversational commerce: entering the next stage of AI-powered digital assistants
Janarthanan Balakrishnan, Yogesh K. Dwivedi
Annals of Operations Research (2021) Vol. 333, Iss. 2-3, pp. 653-687
Open Access | Times Cited: 145
The effect of AI-based CRM on organization performance and competitive advantage: An empirical analysis in the B2B context
Sheshadri Chatterjee, Nripendra P. Rana, Kuttimani Tamilmani, et al.
Industrial Marketing Management (2021) Vol. 97, pp. 205-219
Closed Access | Times Cited: 137
The role of meta-UTAUT factors, perceived anthropomorphism, perceived intelligence, and social self-efficacy in chatbot-based services?
Janarthanan Balakrishnan, Salma S. Abed, Paul Jones
Technological Forecasting and Social Change (2022) Vol. 180, pp. 121692-121692
Open Access | Times Cited: 132
Data intelligence and analytics: A bibliometric analysis of human–Artificial intelligence in public sector decision-making effectiveness
Assunta Di Vaio, Rohail Hassan, Claude Alavoine
Technological Forecasting and Social Change (2021) Vol. 174, pp. 121201-121201
Closed Access | Times Cited: 126
Alexa, what's on my shopping list? Transforming customer experience with digital voice assistants
Eugene Cheng-Xi Aw, Garry Wei‐Han Tan, Tat‐Huei Cham, et al.
Technological Forecasting and Social Change (2022) Vol. 180, pp. 121711-121711
Closed Access | Times Cited: 125
Evolution of artificial intelligence research in Technological Forecasting and Social Change: Research topics, trends, and future directions
Yogesh K. Dwivedi, Anuj Sharma, Nripendra P. Rana, et al.
Technological Forecasting and Social Change (2023) Vol. 192, pp. 122579-122579
Open Access | Times Cited: 121
Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector
Changlin Wang, Thompson S.H. Teo, Marijn Janssen
International Journal of Information Management (2021) Vol. 61, pp. 102401-102401
Closed Access | Times Cited: 103
Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation
Pradeep Kumar, Sujeet Kumar Sharma, Vincent Dutot
International Journal of Information Management (2022) Vol. 69, pp. 102598-102598
Closed Access | Times Cited: 88
Go cashless! Determinants of continuance intention to use E-wallet apps: A hybrid approach using PLS-SEM and fsQCA
Ghazanfar Ali Abbasi, Thiviya Sandran, Yuvaraj Ganesan, et al.
Technology in Society (2022) Vol. 68, pp. 101937-101937
Closed Access | Times Cited: 87
To trust or not to trust? An assessment of trust in AI-based systems: Concerns, ethics and contexts
Nessrine Omrani, Giorgia Rivieccio, Ugo Fiore, et al.
Technological Forecasting and Social Change (2022) Vol. 181, pp. 121763-121763
Closed Access | Times Cited: 84
From moon landing to metaverse: Tracing the evolution of Technological Forecasting and Social Change
Sascha Kraus, Satish Kumar, Weng Marc Lim, et al.
Technological Forecasting and Social Change (2023) Vol. 189, pp. 122381-122381
Open Access | Times Cited: 80
The Impact of Artificial Intelligence on Firm Performance: An Application of the Resource-Based View to e-Commerce Firms
Donghua Chen, José Paulo Esperança, Shaofeng Wang
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 69
Digital health platforms for the elderly? Key adoption and usage barriers and ways to address them
Johan Frishammar, Anna Essén, Frida Bergström, et al.
Technological Forecasting and Social Change (2023) Vol. 189, pp. 122319-122319
Open Access | Times Cited: 66
Examining how AI capabilities can foster organizational performance in public organizations
Patrick Mikalef, Kristina Lemmer, Cindy Schaefer, et al.
Government Information Quarterly (2023) Vol. 40, Iss. 2, pp. 101797-101797
Open Access | Times Cited: 63
Exploring Key Considerations for Artificial Intelligence Robots in Home Healthcare Using the Unified Theory of Acceptance and Use of Technology and the Fuzzy Analytical Hierarchy Process Method
Keng-Yu Lin, Kuei‐Hu Chang, Yu‐Wen Lin, et al.
Systems (2025) Vol. 13, Iss. 1, pp. 25-25
Open Access | Times Cited: 1
Ethics and acceptance of smart homes for older adults
Pireh Pirzada, Adriana Wilde, Gayle H. Doherty, et al.
Informatics for Health and Social Care (2021) Vol. 47, Iss. 1, pp. 10-37
Open Access | Times Cited: 97
Responsible Artificial Intelligence (AI) for Value Formation and Market Performance in Healthcare: the Mediating Role of Patient’s Cognitive Engagement
Pradeep Kumar, Yogesh K. Dwivedi, Ambuj Anand
Information Systems Frontiers (2021) Vol. 25, Iss. 6, pp. 2197-2220
Open Access | Times Cited: 95
Artificial intelligence as an enabler of B2B marketing: A dynamic capabilities micro-foundations approach
Patrick Mikalef, Kieran Conboy, John Krogstie
Industrial Marketing Management (2021) Vol. 98, pp. 80-92
Open Access | Times Cited: 93
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