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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Social media crisis communication: Enhancing a discourse of renewal through dialogic content
Charmaine Du Plessis
Public Relations Review (2018) Vol. 44, Iss. 5, pp. 829-838
Closed Access | Times Cited: 67

Showing 1-25 of 67 citing articles:

Toward a normative social media theory for public relations
Michael L. Kent, Chaoyuan Li
Public Relations Review (2019) Vol. 46, Iss. 1, pp. 101857-101857
Closed Access | Times Cited: 110
Covid-19 and the tourism industry: An early stage sentiment analysis of the impact of social media and stakeholder communication
Demola Obembe, Oluwaseun Kolade, Funmi Obembe, et al.
International Journal of Information Management Data Insights (2021) Vol. 1, Iss. 2, pp. 100040-100040
Open Access | Times Cited: 89
Keystone theories of postcrisis discourse: Communication Theory of Resilience and Discourse of Renewal
Matthew W. Seeger, William Nowling, Henry S. Seeger
Journal of Contingencies and Crisis Management (2024) Vol. 32, Iss. 1
Closed Access | Times Cited: 9
Crisis Informatics in the Context of Social Media Crisis Communication: Theoretical Models, Taxonomy, and Open Issues
Umar Ali Bukar, Marzanah A. Jabar, Fatimah Sidi, et al.
IEEE Access (2020) Vol. 8, pp. 185842-185869
Open Access | Times Cited: 49
Examining the role of dialogic communication and trust in donation-based crowdfunding tasks using information quality perspective
Abhishek Behl, Pankaj Dutta, Pratima Sheorey, et al.
The TQM Journal (2020) Vol. 35, Iss. 1, pp. 292-319
Closed Access | Times Cited: 44
Two-way communication, symmetry, negative spaces, and dialogue
Michael L. Kent, Anne B. Lane
Public Relations Review (2021) Vol. 47, Iss. 2, pp. 102014-102014
Open Access | Times Cited: 36
“Don’t Mess with Ukrainian Farmers”: An examination of Ukraine and Kyiv’s official Twitter accounts as crisis communication, public diplomacy, and nation building during Russian invasion
Brandon Boatwright, Andrew S. Pyle
Public Relations Review (2023) Vol. 49, Iss. 3, pp. 102338-102338
Closed Access | Times Cited: 13
How publics react to situational and renewing organizational responses across crises: Examining SCCT and DOR in social-mediated crises
Xinyan Zhao, Mengqi Zhan, Liang Ma
Public Relations Review (2020) Vol. 46, Iss. 4, pp. 101944-101944
Closed Access | Times Cited: 33
Gender-specific emotional characteristics of crisis communication on social media: Case studies of two public health crises
Lifang Li, Jiandong Zhou, Jun Zhuang, et al.
Information Processing & Management (2023) Vol. 60, Iss. 3, pp. 103299-103299
Closed Access | Times Cited: 12
The Role of Dialogic Crisis Communication Strategy in Repairing Organizational Reputation: A Moderated Mediation Model
Jia Fu, Yinyin Yang
Management Communication Quarterly (2025)
Closed Access
Social Media as a Tool for Crisis Communication: A Review of Strategies and Case Studies
Gladys Abiodun
(2025)
Closed Access
Crisis Communication and Social Media
Ginevra Testa
International series in advanced management studies (2025), pp. 31-57
Closed Access
Conclusions
Ginevra Testa
International series in advanced management studies (2025), pp. 203-214
Closed Access
Introduction
Ginevra Testa
International series in advanced management studies (2025), pp. 1-6
Closed Access
Social media use of the police in crisis situations: A mixed-method study on communication practices of the German police
Marc Jungblut, Anna Sophie Kümpel, Ramona Steer
New Media & Society (2022) Vol. 26, Iss. 8, pp. 4647-4668
Open Access | Times Cited: 16
Beyond reputational and financial damage: Examining emotional and religious harm in a post-crisis case study of Hillsong Church
Jordan Morehouse, Laura L. Lemon
Public Relations Review (2023) Vol. 49, Iss. 1, pp. 102282-102282
Closed Access | Times Cited: 8
Productivity of gig workers on crowdsourcing platforms through artificial intelligence and gamification: a multi-theoretical approach
Abhishek Behl, Brinda Sampat, Sahil Raj
The TQM Journal (2021)
Closed Access | Times Cited: 20
How social media crisis response and social interaction is helping people recover from Covid-19: an empirical investigation
Umar Ali Bukar, Marzanah A. Jabar, Fatimah Sidi, et al.
Journal of Computational Social Science (2021) Vol. 5, Iss. 1, pp. 781-809
Open Access | Times Cited: 18
Effects of crisis response tone and spokesperson's gender on employer attractiveness
Grzegorz Kapuściński, Nathan Zhang, Liting Zeng, et al.
International Journal of Hospitality Management (2021) Vol. 94, pp. 102884-102884
Open Access | Times Cited: 17
Paid, Owned and Earned Media Research: A Mixed Review, Reflections and Agendas for Future Research
Sudharshini Vasan, Akshat Aditya Rao, Samant Shant Priya, et al.
FIIB Business Review (2024)
Closed Access | Times Cited: 2
“If it can be done, it will be done:” AI Ethical Standards and a dual role for public relations
Shannon A. Bowen
Public Relations Review (2024) Vol. 50, Iss. 5, pp. 102513-102513
Open Access | Times Cited: 2
The Use of 360° Video by International Humanitarian Aid Organizations to Spread Social Messages and Increase Engagement
Berta García Orosa, Sara Pérez‐Seijo
VOLUNTAS International Journal of Voluntary and Nonprofit Organizations (2020) Vol. 31, Iss. 6, pp. 1311-1329
Open Access | Times Cited: 17
Examining organization‐public relationships in crises: A thematic meta‐analysis of updated literature from 1997 to 2019
Yang Cheng, Caroline Funkhouser, Tessa Raabe, et al.
Journal of Contingencies and Crisis Management (2021) Vol. 30, Iss. 2, pp. 148-160
Closed Access | Times Cited: 15
Crisis communication on social media - lessons from Covid-19
Jackie London, Karen A. Matthews
Journal of Decision System (2021) Vol. 31, Iss. 1-2, pp. 150-170
Closed Access | Times Cited: 14
What captures attention in the risk communication process: Exploring streaming video attractiveness during the first wave of the COVID-19 pandemic in China
Yan Li, Shih‐Kai Huang, Jiuchang Wei, et al.
Computers in Human Behavior (2023) Vol. 149, pp. 107909-107909
Closed Access | Times Cited: 4
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