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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Examining multiplicity and dynamics of publics’ crisis narratives with large-scale Twitter data
Xinyan Zhao, Mengqi Zhan, Jie Cheng
Public Relations Review (2018) Vol. 44, Iss. 4, pp. 619-632
Closed Access | Times Cited: 53

Showing 1-25 of 53 citing articles:

Exploring customer concerns on service quality under the COVID-19 crisis: A social media analytics study from the retail industry
Xinwei Li, Mao Xu, Wenjuan Zeng, et al.
Journal of Retailing and Consumer Services (2022) Vol. 70, pp. 103157-103157
Open Access | Times Cited: 54
What We Can Do and Cannot Do with Topic Modeling: A Systematic Review
Yingying Chen, Zhao Peng, Sei‐Hill Kim, et al.
Communication Methods and Measures (2023) Vol. 17, Iss. 2, pp. 111-130
Closed Access | Times Cited: 27
Telling the tale: the role of narratives in helping people respond to crises
Brooke Fisher Liu, Lucinda Austin, Yen-I Lee, et al.
Journal of Applied Communication Research (2020) Vol. 48, Iss. 3, pp. 328-349
Closed Access | Times Cited: 51
Crisis collective memory making on social media: A case study of three Chinese crises on Weibo
Xing Zhang, Elmie Nekmat, Anfan Chen
Public Relations Review (2020) Vol. 46, Iss. 4, pp. 101960-101960
Closed Access | Times Cited: 41
The readability of corporate sustainability narratives in a crisis: an analysis of linguistic features using Coh-Metrix
Laura Bini, Silvia Fissi
Social Responsibility Journal (2025)
Closed Access
Understanding motivated publics during disasters: Examining message functions, frames, and styles of social media influentials and followers
Xinyan Zhao, Mengqi Zhan, Brooke Fisher Liu
Journal of Contingencies and Crisis Management (2019) Vol. 27, Iss. 4, pp. 387-399
Closed Access | Times Cited: 39
Narrative persuasion, identification, attitudes, and trustworthiness in crisis communication
David E. Clementson
Public Relations Review (2020) Vol. 46, Iss. 2, pp. 101889-101889
Closed Access | Times Cited: 36
How publics react to situational and renewing organizational responses across crises: Examining SCCT and DOR in social-mediated crises
Xinyan Zhao, Mengqi Zhan, Liang Ma
Public Relations Review (2020) Vol. 46, Iss. 4, pp. 101944-101944
Closed Access | Times Cited: 33
Public perception of COVID-19 vaccines from the digital footprints left on Twitter: analyzing positive, neutral and negative sentiments of Twitterati
Aasif Ahmad Mir, R. Sevukan, Sumeer Gul
Library Hi Tech (2021) Vol. 40, Iss. 2, pp. 340-356
Closed Access | Times Cited: 27
Customer opinions mining through social media: insights from sustainability fraud crisis - Volkswagen emissions scandal
Juling Ding, Mao Xu, Ying Kei Tse, et al.
Enterprise Information Systems (2022) Vol. 17, Iss. 8
Open Access | Times Cited: 20
A temporal approach to online discussion during disasters: Applying SIR infectious disease model to predict topic growth and examining effects of temporal distance
Sifan Xu, Xinyan Zhao, Jie Chen
Public Relations Review (2024) Vol. 50, Iss. 2, pp. 102430-102430
Closed Access | Times Cited: 4
Explicating the social constructionist perspective on crisis communication and crisis management research: a review of communication and business journals
Hui Zhao
Journal of Public Relations Research (2020) Vol. 32, Iss. 3-4, pp. 98-119
Open Access | Times Cited: 30
An analysis of tripadvisor reviews of 127 urban rail transit networks worldwide
Viriya Taecharungroj
Travel Behaviour and Society (2021) Vol. 26, pp. 193-205
Closed Access | Times Cited: 26
Narrative persuasion by corporate CSR messages: The impact of narrative richness on attitudes and behavioral intentions via character identification, transportation, and message credibility
Mark Boukes, Heather L. LaMarre
Public Relations Review (2021) Vol. 47, Iss. 5, pp. 102107-102107
Open Access | Times Cited: 25
Satisfaction dimensions influencing consumers’ behavioral intentions through structural topic modeling analysis of restaurant reviews
Ivan Burkov, Aleksei Gorgadze, Iuliia Trabskaia
Consumer Behavior in Tourism and Hospitality (2023) Vol. 18, Iss. 2, pp. 200-214
Closed Access | Times Cited: 8
Characterization of Vaccine Tweets During the Early Stage of the COVID-19 Outbreak in the United States: Topic Modeling Analysis
Li Jiang, Tsz Hang Chu, Mengru Sun
JMIR Infodemiology (2021) Vol. 1, Iss. 1, pp. e25636-e25636
Open Access | Times Cited: 19
Multiplicity and dynamics of social representations of the COVID-19 pandemic on Chinese social media from 2019 to 2020
Anfan Chen, Jingwen Zhang, Wang Liao, et al.
Information Processing & Management (2022) Vol. 59, Iss. 4, pp. 102990-102990
Open Access | Times Cited: 13
Situating deep learning in a relating management approach: Examining the dynamics and outcomes of contingent organization-public relationships (COPRs) in crisis
Xinyan Zhao, Yang Cheng, Jaekuk Lee, et al.
Public Relations Review (2024) Vol. 50, Iss. 2, pp. 102437-102437
Closed Access | Times Cited: 2
Evolution of COVID-19 tweets about Southeast Asian Countries: topic modelling and sentiment analyses
Boonyanit Mathayomchan, Viriya Taecharungroj, Walanchalee Wattanacharoensil
Place Branding and Public Diplomacy (2022) Vol. 19, Iss. 3, pp. 317-334
Open Access | Times Cited: 11
Examining the link between distressing life events, social media distress disclosure, and perceived stress: A moderated mediation model
Tsz Hang Chu, Li Jiang
Computers in Human Behavior (2023) Vol. 151, pp. 108018-108018
Closed Access | Times Cited: 6
“The internet is not pleased”: twitter and the 2017 Equifax data breach
Alison N. Novak, M. Olguta Vilceanu
The Communication Review (2019) Vol. 22, Iss. 3, pp. 196-221
Closed Access | Times Cited: 15
Joint Prediction of Remaining Useful Life and Failure Type of Train Wheelsets: Multitask Learning Approach
Weixin Wang, Qing He, Yu Cui, et al.
Journal of Transportation Engineering Part A Systems (2018) Vol. 144, Iss. 6
Open Access | Times Cited: 14
The evolution of digital public relations research
Eyun‐Jung Ki, Tugce Ertem-Eray, Gabriele Hayden
Public Relations Review (2024) Vol. 50, Iss. 5, pp. 102505-102505
Closed Access | Times Cited: 1
Twitter Talk and Twitter Sharing in Times of Crisis: Exploring Rhetorical Motive and Agenda-Setting in the Ray Rice Scandal
Chang Wan Woo, Matthew P. Brigham, Michael Gulotta
Communication Studies (2019) Vol. 71, Iss. 1, pp. 40-58
Closed Access | Times Cited: 11
A Twitter-Lived Red Tide Crisis on Chiloé Island, Chile: What Can Be Obtained for Social-Ecological Research through Social Media Analysis?
Aldo Mascareño, Pablo A. Henríquez, Marco Billi, et al.
Sustainability (2020) Vol. 12, Iss. 20, pp. 8506-8506
Open Access | Times Cited: 11
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