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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Social media and culture in crisis communication: McDonald’s and KFC crises management in China
Lin Zhu, Deepa Anagondahalli, Zhang Ai
Public Relations Review (2017) Vol. 43, Iss. 3, pp. 487-492
Closed Access | Times Cited: 119

Showing 1-25 of 119 citing articles:

The Impact of Social Media on Learning Behavior for Sustainable Education: Evidence of Students from Selected Universities in Pakistan
Jaffar Abbas, Jaffar Aman, Mohammad Nurunnabi, et al.
Sustainability (2019) Vol. 11, Iss. 6, pp. 1683-1683
Open Access | Times Cited: 489
Financial report comment letters and greenwashing in environmental, social and governance disclosures: Evidence from China
Feimei Liao, Yinghao Sun, Shulin Xu
Energy Economics (2023) Vol. 127, pp. 107122-107122
Closed Access | Times Cited: 70
Toward a normative social media theory for public relations
Michael L. Kent, Chaoyuan Li
Public Relations Review (2019) Vol. 46, Iss. 1, pp. 101857-101857
Closed Access | Times Cited: 109
How social media usage influences B2B customer loyalty: roles of trust and purchase risk
Chu-Bing Zhang, Yina Li
Journal of Business and Industrial Marketing (2019) Vol. 34, Iss. 7, pp. 1420-1433
Closed Access | Times Cited: 105
Using artificial intelligence to detect crisis related to events: Decision making in B2B by artificial intelligence
Aydin Farrokhi, Farid Shirazi, Nick Hajli, et al.
Industrial Marketing Management (2020) Vol. 91, pp. 257-273
Open Access | Times Cited: 78
Why DO citizens engage in government social media accounts during COVID-19 pandemic? A comparative study
Tahir Islm, Hu Meng, Abdul Hameed Pitafi, et al.
Telematics and Informatics (2021) Vol. 62, pp. 101619-101619
Open Access | Times Cited: 63
When public relations meets social media: A systematic review of social media related public relations research from 2006 to 2020
Yuan Wang, Yang Cheng, Jie Sun
Public Relations Review (2021) Vol. 47, Iss. 4, pp. 102081-102081
Closed Access | Times Cited: 60
Information vetting as a key component in social-mediated crisis communication: An exploratory study to examine the initial conceptualization
Xuerong Lu, Yan Jin
Public Relations Review (2020) Vol. 46, Iss. 2, pp. 101891-101891
Closed Access | Times Cited: 59
Crisis communication for public organizations: Examining Pakistan Railways' use of information technology and social media for image repair
Shafiq Ahmad Kamboh, Muhammad Ittefaq, Yan Jin
Journal of Contingencies and Crisis Management (2023) Vol. 32, Iss. 1
Open Access | Times Cited: 16
Culture and Crisis Communication: Nestle India's Maggi Noodles Case
Ganga S. Dhanesh, Krishnamurthy Sriramesh
Journal of International Management (2017) Vol. 24, Iss. 3, pp. 204-214
Closed Access | Times Cited: 56
The social-mediated crisis communication research: Revisiting dialogue between organizations and publics in crises of China
Yang Cheng
Public Relations Review (2019) Vol. 46, Iss. 1, pp. 101769-101769
Open Access | Times Cited: 51
Crisis Informatics in the Context of Social Media Crisis Communication: Theoretical Models, Taxonomy, and Open Issues
Umar Ali Bukar, Marzanah A. Jabar, Fatimah Sidi, et al.
IEEE Access (2020) Vol. 8, pp. 185842-185869
Open Access | Times Cited: 49
How publics’ active and passive communicative behaviors affect their tornado responses: An integration of STOPS and SMCC
Brooke Fisher Liu, Sifan Xu, JungKyu Rhys Lim, et al.
Public Relations Review (2019) Vol. 45, Iss. 4, pp. 101831-101831
Open Access | Times Cited: 46
Irresistible possibilities: Examining the uses and consequences of social media influencers for contemporary public relations
Clare Davies, Mitchell Hobbs
Public Relations Review (2020) Vol. 46, Iss. 5, pp. 101983-101983
Closed Access | Times Cited: 43
Factors Influencing Crisis Management: A systematic review and synthesis for future research
Yahya Maresh H. Hazaa, Faozi A. Almaqtari, Abdullah Kaid Al‐Swidi
Cogent Business & Management (2021) Vol. 8, Iss. 1
Open Access | Times Cited: 33
Social media marketing in Facebook fanpages: A study of Starbucks and McDonald’s
Wen-Jung Chang
International Journal of Electronic Commerce Studies (2025) Vol. 15, Iss. 4, pp. 71-94
Open Access
We Feel, We Understand: Examining the Moderating Effects of Publics' Empathy on Crisis Outcomes Across Crisis Types and Response Strategies
James Ndone
Journal of Contingencies and Crisis Management (2025) Vol. 33, Iss. 1
Open Access
Domestic and International Audiences of Organizational Risk and Crisis Communication
An‐Sofie Claeys, Andreas Schwarz
(2025), pp. 244-258
Closed Access
Risk and Crisis Communication Research in China
Yingru Ji, Chang Wan
(2025), pp. 347-362
Closed Access
Beyond Borders and Bridging Worlds
Sora Kim
(2025), pp. 28-40
Closed Access
Scansis as a unique crisis type: theoretical and practical implications
W. Timothy Coombs, Elina R. Tachkova
Journal of Communication Management (2018) Vol. 23, Iss. 1, pp. 72-88
Closed Access | Times Cited: 46
How does crisis management in China differ from the West?: A review of the literature and directions for future research
Yijing Wang, Daniel Laufer
Journal of International Management (2019) Vol. 26, Iss. 1, pp. 100708-100708
Open Access | Times Cited: 42
Sport event and destination co-branding: Analysis of social media sentiment in an international, professional sport event crisis
Ashlee Morgan, Violetta Wilk, Ruth Sibson, et al.
Tourism Management Perspectives (2021) Vol. 39, pp. 100848-100848
Closed Access | Times Cited: 30
Customer opinions mining through social media: insights from sustainability fraud crisis - Volkswagen emissions scandal
Juling Ding, Mao Xu, Ying Kei Tse, et al.
Enterprise Information Systems (2022) Vol. 17, Iss. 8
Open Access | Times Cited: 20
The state of social-mediated crisis communication research through the lens of global scholars: An updated assessment
Yang Cheng, Yuan Wang, Yeqing Kong
Public Relations Review (2022) Vol. 48, Iss. 2, pp. 102172-102172
Closed Access | Times Cited: 19
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