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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Reputations at risk: Engagement during social media crises
Larissa Ott, Petra Theunissen
Public Relations Review (2014) Vol. 41, Iss. 1, pp. 97-102
Closed Access | Times Cited: 147

Showing 1-25 of 147 citing articles:

Lessons for Crisis Communication on Social Media: A Systematic Review of What Research Tells the Practice
Mats Eriksson
International Journal of Strategic Communication (2018) Vol. 12, Iss. 5, pp. 526-551
Open Access | Times Cited: 201
Understanding the use of social media by organisations for crisis communication
Mina Roshan, Matthew Warren, Rodney Carr
Computers in Human Behavior (2016) Vol. 63, pp. 350-361
Closed Access | Times Cited: 141
Putting engagement in its PRoper place: State of the field, definition and model of engagement in public relations
Ganga S. Dhanesh
Public Relations Review (2017) Vol. 43, Iss. 5, pp. 925-933
Closed Access | Times Cited: 118
Toward a normative social media theory for public relations
Michael L. Kent, Chaoyuan Li
Public Relations Review (2019) Vol. 46, Iss. 1, pp. 101857-101857
Closed Access | Times Cited: 109
Using artificial intelligence to detect crisis related to events: Decision making in B2B by artificial intelligence
Aydin Farrokhi, Farid Shirazi, Nick Hajli, et al.
Industrial Marketing Management (2020) Vol. 91, pp. 257-273
Open Access | Times Cited: 78
Learn from the past and prepare for the future: A critical assessment of crisis management research in hospitality
Senbeto Dagnachew Leta, Irene Cheng Chu Chan
International Journal of Hospitality Management (2021) Vol. 95, pp. 102915-102915
Closed Access | Times Cited: 73
Self-mocking crisis strategy on social media: Focusing on Alibaba chairman Jack Ma in China
Sora Kim, Xiaochen Angela Zhang, Borui Warren Zhang
Public Relations Review (2016) Vol. 42, Iss. 5, pp. 903-912
Closed Access | Times Cited: 81
An exploration into the practice of online service failure and recovery strategies in the Balkans
Yllka Azemi, Wilson Ozuem, Kerry E. Howell, et al.
Journal of Business Research (2018) Vol. 94, pp. 420-431
Open Access | Times Cited: 77
Halal risk management: combining robustness and resilience
Marco Tieman
Journal of Islamic marketing (2017) Vol. 8, Iss. 3, pp. 461-475
Closed Access | Times Cited: 75
Seeking sincerity, finding forgiveness: YouTube apologies as image repair
Jean Kelso Sandlin, Monica L. Gracyalny
Public Relations Review (2018) Vol. 44, Iss. 3, pp. 393-406
Open Access | Times Cited: 62
Automated content analysis and crisis communication research
Toni G.L.A. van der Meer
Public Relations Review (2016) Vol. 42, Iss. 5, pp. 952-961
Open Access | Times Cited: 61
Strategic Dialogic Communication Through Digital Media During COVID-19 Crisis
Mark Anthony Camilleri
Emerald Publishing Limited eBooks (2021), pp. 1-18
Open Access | Times Cited: 41
A Visualization Analysis of Crisis and Risk Communication Research Using CiteSpace
ShaoPeng Che, Pim Kamphuis, Shunan Zhang, et al.
International Journal of Environmental Research and Public Health (2022) Vol. 19, Iss. 5, pp. 2923-2923
Open Access | Times Cited: 32
Crisis communication for public organizations: Examining Pakistan Railways' use of information technology and social media for image repair
Shafiq Ahmad Kamboh, Muhammad Ittefaq, Yan Jin
Journal of Contingencies and Crisis Management (2023) Vol. 32, Iss. 1
Open Access | Times Cited: 16
Culture and Crisis Communication: Nestle India's Maggi Noodles Case
Ganga S. Dhanesh, Krishnamurthy Sriramesh
Journal of International Management (2017) Vol. 24, Iss. 3, pp. 204-214
Closed Access | Times Cited: 56
Risk, Crisis, and Social Media
Joel Rasmussen, Øyvind Ihlen
Nordicom review/NORDICOM review (2017) Vol. 38, Iss. 2, pp. 1-17
Open Access | Times Cited: 55
Reinventing organizational control
Marion Brivot, Yves Gendron, Henri Guénin
Accounting Auditing & Accountability Journal (2017) Vol. 30, Iss. 4, pp. 795-820
Closed Access | Times Cited: 52
Crisis Informatics in the Context of Social Media Crisis Communication: Theoretical Models, Taxonomy, and Open Issues
Umar Ali Bukar, Marzanah A. Jabar, Fatimah Sidi, et al.
IEEE Access (2020) Vol. 8, pp. 185842-185869
Open Access | Times Cited: 49
Effects of data breaches from user-generated content: A corporate reputation analysis
Ilenia Confente, Giorgia Giusi Siciliano, Barbara Gaudenzi, et al.
European Management Journal (2019) Vol. 37, Iss. 4, pp. 492-504
Closed Access | Times Cited: 48
The Importance of Corporate Reputation for Sustainable Supply Chains: A Systematic Literature Review, Bibliometric Mapping, and Research Agenda
David von Berlepsch, Fred Lemke, Matthew Gorton
Journal of Business Ethics (2022) Vol. 189, Iss. 1, pp. 9-34
Open Access | Times Cited: 25
Sentiment Analysis of Texts on Public Health Emergencies Based on Social Media Data Mining
Nan Hu
Computational and Mathematical Methods in Medicine (2022) Vol. 2022, pp. 1-7
Open Access | Times Cited: 22
The Role of Dialogic Crisis Communication Strategy in Repairing Organizational Reputation: A Moderated Mediation Model
Jia Fu, Yinyin Yang
Management Communication Quarterly (2025)
Closed Access
Segmenting and Understanding Publics in a Social Media Information Sharing Network: An Interactional and Dynamic Approach
Xinyan Zhao, Mengqi Zhan, Chau-Wai Wong
International Journal of Strategic Communication (2017) Vol. 12, Iss. 1, pp. 25-45
Closed Access | Times Cited: 45
How Should You Tweet?: The Effect of Crisis Response Voices, Strategy, and Prior Brand Attitude in Social Media Crisis Communication
Mi Rosie Jahng, Seoyeon Hong
Corporate Reputation Review (2017) Vol. 20, Iss. 2, pp. 147-157
Closed Access | Times Cited: 44
Twitter communication of agri‐food chain actors on palm oil environmental, socio‐economic, and health sustainability
Arianna Ruggeri, Antonella Samoggia
Journal of Consumer Behaviour (2017) Vol. 17, Iss. 1, pp. 75-93
Closed Access | Times Cited: 41
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