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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Beyond image repair: Suggestions for crisis communication theory development
Brooke Fisher Liu, Julia Daisy Fraustino
Public Relations Review (2014) Vol. 40, Iss. 3, pp. 543-546
Closed Access | Times Cited: 125

Showing 1-25 of 125 citing articles:

How Social Media Is Changing Crisis Communication Strategies: Evidence from the Updated Literature
Yang Cheng
Journal of Contingencies and Crisis Management (2016) Vol. 26, Iss. 1, pp. 58-68
Open Access | Times Cited: 182
Organizational resilience and employee work-role performance after a crisis situation: exploring the effects of organizational resilience on internal crisis communication
Young Kim
Journal of Public Relations Research (2020) Vol. 32, Iss. 1-2, pp. 47-75
Closed Access | Times Cited: 127
Nation branding and marketing strategies for combatting tourism crises and stereotypes toward destinations
Eli Avraham
Journal of Business Research (2018) Vol. 116, pp. 711-720
Closed Access | Times Cited: 118
Tourism crisis management: Can the Extended Parallel Process Model be used to understand crisis responses in the cruise industry?
Bingjie Liu-Lastres, Lori Pennington‐Gray, Janice L. Krieger
Tourism Management (2016) Vol. 55, pp. 310-321
Closed Access | Times Cited: 109
Enhancing employee communication behaviors for sensemaking and sensegiving in crisis situations
Young Kim
Journal of Communication Management (2018) Vol. 22, Iss. 4, pp. 451-475
Closed Access | Times Cited: 106
The Scared, the Outraged, and the Anxious: How Crisis Emotions, Involvement, and Demographics Predict Publics’ Conative Coping
Yan Jin, Julia Daisy Fraustino, Brooke Fisher Liu
International Journal of Strategic Communication (2016) Vol. 10, Iss. 4, pp. 289-308
Closed Access | Times Cited: 102
Is a picture worth a thousand words? The effects of maps and warning messages on how publics respond to disaster information
Brooke Fisher Liu, Michele M. Wood, Michael J. Egnoto, et al.
Public Relations Review (2017) Vol. 43, Iss. 3, pp. 493-506
Closed Access | Times Cited: 96
Communicating crisis uncertainty: A review of the knowledge gaps
Brooke Fisher Liu, Logen M. Bartz, Noreen Duke
Public Relations Review (2016) Vol. 42, Iss. 3, pp. 479-487
Closed Access | Times Cited: 94
Enhancing Employee Engagement via Leaders’ Motivational Language in times of crisis: Perspectives from the COVID-19 outbreak
Weiting Tao, Yeunjae Lee, Ruoyu Sun, et al.
Public Relations Review (2021) Vol. 48, Iss. 1, pp. 102133-102133
Open Access | Times Cited: 68
CDC's Use of Social Media and Humor in a Risk Campaign—“Preparedness 101: Zombie Apocalypse”
Julia Daisy Fraustino, Liang Ma
Journal of Applied Communication Research (2015) Vol. 43, Iss. 2, pp. 222-241
Closed Access | Times Cited: 77
Social media crisis communication: Enhancing a discourse of renewal through dialogic content
Charmaine Du Plessis
Public Relations Review (2018) Vol. 44, Iss. 5, pp. 829-838
Closed Access | Times Cited: 67
Understanding publics’ perception and behaviors in crisis communication: Effects of crisis news framing and publics’ acquisition, selection, and transmission of information in crisis situations
Young Kim
Journal of Public Relations Research (2016) Vol. 28, Iss. 1, pp. 35-50
Closed Access | Times Cited: 64
Effects of 360° video on attitudes toward disaster communication: Mediating and moderating roles of spatial presence and prior disaster media involvement
Julia Daisy Fraustino, Ji Young Lee, Sang Yeal Lee, et al.
Public Relations Review (2018) Vol. 44, Iss. 3, pp. 331-341
Closed Access | Times Cited: 61
Evaluating Crisis Communication. A 30-item Checklist for Assessing Performance during COVID-19 and Other Pandemics
Wouter Jong
Journal of Health Communication (2020) Vol. 25, Iss. 12, pp. 962-970
Open Access | Times Cited: 56
Social media crisis communication in racially charged crises: Exploring the effects of social media and image restoration strategies
Amalia Triantafillidou, Prodromos Yannas
Computers in Human Behavior (2020) Vol. 106, pp. 106269-106269
Closed Access | Times Cited: 54
Telling the tale: the role of narratives in helping people respond to crises
Brooke Fisher Liu, Lucinda Austin, Yen-I Lee, et al.
Journal of Applied Communication Research (2020) Vol. 48, Iss. 3, pp. 328-349
Closed Access | Times Cited: 51
The Matching Effect of Destinations’ Crisis Communication
Jiangchi Zhang, Chaowu Xie, Yanying Chen, et al.
Journal of Travel Research (2022) Vol. 62, Iss. 3, pp. 491-516
Closed Access | Times Cited: 35
Crisis communication for public organizations: Examining Pakistan Railways' use of information technology and social media for image repair
Shafiq Ahmad Kamboh, Muhammad Ittefaq, Yan Jin
Journal of Contingencies and Crisis Management (2023) Vol. 32, Iss. 1
Open Access | Times Cited: 16
Examining customer perception and behaviour through social media research – An empirical study of the United Airlines overbooking crisis
Jie Ma, Ying Kei Tse, Xiaojun Wang, et al.
Transportation Research Part E Logistics and Transportation Review (2019) Vol. 127, pp. 192-205
Open Access | Times Cited: 53
The effect of different crisis communication channels
Kaede Sano, Hiroki Sano
Annals of Tourism Research (2019) Vol. 79, pp. 102804-102804
Closed Access | Times Cited: 52
Crisis Informatics in the Context of Social Media Crisis Communication: Theoretical Models, Taxonomy, and Open Issues
Umar Ali Bukar, Marzanah A. Jabar, Fatimah Sidi, et al.
IEEE Access (2020) Vol. 8, pp. 185842-185869
Open Access | Times Cited: 49
Disaster Media Effects: A Systematic Review and Synthesis Based on the Differential Susceptibility to Media Effects Model
J. Brian Houston, Matthew L. Spialek, Jennifer M. First
Journal of Communication (2018) Vol. 68, Iss. 4, pp. 734-757
Open Access | Times Cited: 47
How publics’ active and passive communicative behaviors affect their tornado responses: An integration of STOPS and SMCC
Brooke Fisher Liu, Sifan Xu, JungKyu Rhys Lim, et al.
Public Relations Review (2019) Vol. 45, Iss. 4, pp. 101831-101831
Open Access | Times Cited: 46
The Role of Dialogic Crisis Communication Strategy in Repairing Organizational Reputation: A Moderated Mediation Model
Jia Fu, Yinyin Yang
Management Communication Quarterly (2025)
Closed Access
Stealing thunder and filling the silence: Twitter as a primary channel of police crisis communication
Brooke M. Fowler
Public Relations Review (2017) Vol. 43, Iss. 4, pp. 718-728
Closed Access | Times Cited: 48
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