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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

How publics respond to crisis communication strategies: The interplay of information form and source
Brooke Fisher Liu, Lucinda Austin, Yan Jin
Public Relations Review (2011) Vol. 37, Iss. 4, pp. 345-353
Closed Access | Times Cited: 344

Showing 1-25 of 344 citing articles:

Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster
Sonja Utz, Friederike Schultz, Sandra Glocka
Public Relations Review (2012) Vol. 39, Iss. 1, pp. 40-46
Closed Access | Times Cited: 529
The role of social media in local government crisis communications
Melissa Graham, Elizabeth Johnson Avery, Sejin Park
Public Relations Review (2015) Vol. 41, Iss. 3, pp. 386-394
Closed Access | Times Cited: 273
Social Media Use During Disasters
Brooke Fisher Liu, Julia Daisy Fraustino, Yan Jin
Communication Research (2015) Vol. 43, Iss. 5, pp. 626-646
Closed Access | Times Cited: 253
Lessons for Crisis Communication on Social Media: A Systematic Review of What Research Tells the Practice
Mats Eriksson
International Journal of Strategic Communication (2018) Vol. 12, Iss. 5, pp. 526-551
Open Access | Times Cited: 201
How publics react to crisis communication efforts
W. Timothy Coombs, Sherry J. Holladay
Journal of Communication Management (2014) Vol. 18, Iss. 1, pp. 40-57
Closed Access | Times Cited: 196
The effectiveness of supervisor support in lessening perceived uncertainties and emotional exhaustion of university employees during the COVID-19 crisis: the constraining role of organizational intransigence
Peerayuth Charoensukmongkol, Tipnuch Phungsoonthorn
The Journal of General Psychology (2020) Vol. 148, Iss. 4, pp. 431-450
Closed Access | Times Cited: 151
‘To trust or not to trust’: The impact of social media influencers on the reputation of corporate brands in crisis
Jaywant Singh, Benedetta Crisafulli, La Toya Quamina, et al.
Journal of Business Research (2020) Vol. 119, pp. 464-480
Open Access | Times Cited: 146
Assessing tourists' cognitive, emotional and behavioural reactions to an unethical destination incident
Jan Breitsohl, Brian Garrod
Tourism Management (2015) Vol. 54, pp. 209-220
Open Access | Times Cited: 169
Saying ‘sorry’: Corporate apologies posted on Twitter
Ruth Page
Journal of Pragmatics (2014) Vol. 62, pp. 30-45
Open Access | Times Cited: 165
What information do people use, trust, and find useful during a disaster? Evidence from five large wildfires
Toddi A. Steelman, Sarah McCaffrey, Anne‐Lise K. Velez, et al.
Natural Hazards (2014) Vol. 76, Iss. 1, pp. 615-634
Closed Access | Times Cited: 160
Intention to comply with crisis messages communicated via social media
Karen Freberg
Public Relations Review (2012) Vol. 38, Iss. 3, pp. 416-421
Closed Access | Times Cited: 143
Public framing organizational crisis situations: Social media versus news media
Toni G.L.A. van der Meer, Piet Verhoeven
Public Relations Review (2013) Vol. 39, Iss. 3, pp. 229-231
Closed Access | Times Cited: 133
Beyond image repair: Suggestions for crisis communication theory development
Brooke Fisher Liu, Julia Daisy Fraustino
Public Relations Review (2014) Vol. 40, Iss. 3, pp. 543-546
Closed Access | Times Cited: 125
Facebook and Twitter in Crisis Communication: A Comparative Study of Crisis Communication Professionals and Citizens
Mats Eriksson, Eva‐Karin Olsson
Journal of Contingencies and Crisis Management (2016) Vol. 24, Iss. 4, pp. 198-208
Closed Access | Times Cited: 123
How Disaster Information Form, Source, Type, and Prior Disaster Exposure Affect Public Outcomes: Jumping on the Social Media Bandwagon?
Brooke Fisher Liu, Julia Daisy Fraustino, Yan Jin
Journal of Applied Communication Research (2014) Vol. 43, Iss. 1, pp. 44-65
Closed Access | Times Cited: 122
Social media and culture in crisis communication: McDonald’s and KFC crises management in China
Lin Zhu, Deepa Anagondahalli, Zhang Ai
Public Relations Review (2017) Vol. 43, Iss. 3, pp. 487-492
Closed Access | Times Cited: 119
The Importance of Source and Credibility Perception in Times of Crisis: Crisis Communication in a Socially Mediated Era
Ward van Zoonen, Toni G.L.A. van der Meer
Journal of Public Relations Research (2015) Vol. 27, Iss. 5, pp. 371-388
Open Access | Times Cited: 102
The Scared, the Outraged, and the Anxious: How Crisis Emotions, Involvement, and Demographics Predict Publics’ Conative Coping
Yan Jin, Julia Daisy Fraustino, Brooke Fisher Liu
International Journal of Strategic Communication (2016) Vol. 10, Iss. 4, pp. 289-308
Closed Access | Times Cited: 102
Communicating crisis uncertainty: A review of the knowledge gaps
Brooke Fisher Liu, Logen M. Bartz, Noreen Duke
Public Relations Review (2016) Vol. 42, Iss. 3, pp. 479-487
Closed Access | Times Cited: 94
Public information officers’ social media monitoring during the Zika virus crisis, a global health threat surrounded by public uncertainty
Elizabeth Johnson Avery
Public Relations Review (2017) Vol. 43, Iss. 3, pp. 468-476
Closed Access | Times Cited: 89
Social media opinion summarization using emotion cognition and convolutional neural networks
Peng Wu, Xiaotong Li, Si Shen, et al.
International Journal of Information Management (2019) Vol. 51, pp. 101978-101978
Closed Access | Times Cited: 77
Integrating Moral Outrage in Situational Crisis Communication Theory: A Triadic Appraisal Model for Crises
W. Timothy Coombs, Elina R. Tachkova
Management Communication Quarterly (2023) Vol. 37, Iss. 4, pp. 798-820
Closed Access | Times Cited: 23
Scale development for measuring publics’ emotions in organizational crises
Yan Jin, Brooke Fisher Liu, Deepa Anagondahalli, et al.
Public Relations Review (2014) Vol. 40, Iss. 3, pp. 509-518
Closed Access | Times Cited: 88
An overview of new media research in public relations journals from 1981 to 2014
Sandra Duhé
Public Relations Review (2014) Vol. 41, Iss. 2, pp. 153-169
Closed Access | Times Cited: 87
The use of Facebook for information seeking, decision support, and self-organization following a significant disaster
Amber Silver, Lindsay Matthews
Information Communication & Society (2016) Vol. 20, Iss. 11, pp. 1680-1697
Closed Access | Times Cited: 84
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