OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Service Systems and Service Innovation: Two Pillars of Service Science
Marina Stoshikj, Natalia Kryvinska, Christine Strauß
Procedia Computer Science (2016) Vol. 83, pp. 212-220
Open Access | Times Cited: 42

Showing 1-25 of 42 citing articles:

The effects of value co-creation activities on the perceived performance of exhibitions: A service science perspective
Jose Weng Chou Wong, Ivan Ka Wai Lai
Journal of Hospitality and Tourism Management (2019) Vol. 39, pp. 97-109
Closed Access | Times Cited: 41

A Proposal for AI-Driven Method for Strategic Business Decision-Making
Eva Ticina
Studies in systems, decision and control (2025), pp. 385-401
Closed Access

The Use of Gamification in Time Management
Eva Ticina, Juraj Chebeň
Studies in systems, decision and control (2025), pp. 613-648
Closed Access

Logistics Service Provider Lifecycle Model in Industry 4.0: A Review
Sunida Tiwong, Manuel Woschank, Sakgasem Ramingwong, et al.
Applied Sciences (2024) Vol. 14, Iss. 6, pp. 2324-2324
Open Access | Times Cited: 3

Smart services: The move to customer orientation
Rainer Alt, Haluk Demirkan, Jan Fabian Ehmke, et al.
Electronic Markets (2019) Vol. 29, Iss. 1, pp. 1-6
Open Access | Times Cited: 28

Industrial processes optimization in digital marketplace context: A case study in ornamental stone sector
Agostinho da Silva, Maria M. Gil
Results in Engineering (2020) Vol. 7, pp. 100152-100152
Open Access | Times Cited: 24

A comparative study of self-service technology with service employees: a qualitative analysis of hotels in China
Chun Liu, Kam Hung
Information Technology & Tourism (2020) Vol. 22, Iss. 1, pp. 33-52
Closed Access | Times Cited: 23

Formation of Marketing Competencies in Case of Startups Integration into the Intellectualized Market Space
Serhii Smerichevskyi, Olga Polous, Inna Mykhalchenko, et al.
Lecture notes on data engineering and communications technologies (2024), pp. 43-60
Closed Access | Times Cited: 2

Service Innovation in Healthcare: A Systematic Literature Review
Claudio Guarcello, Eduardo Raupp de Vargas
Latin American Business Review (2020) Vol. 21, Iss. 4, pp. 353-369
Closed Access | Times Cited: 20

Professional reviews as service: A mix method approach to assess the value of recommender systems in the entertainment industry
Mirko Perano, Gian Luca Casali, Yulin Liu, et al.
Technological Forecasting and Social Change (2021) Vol. 169, pp. 120800-120800
Closed Access | Times Cited: 15

Training New Professionals in Service Engineering: Towards a Transdisciplinary Curriculum for Sustainable Businesses
Esperanza Marcos, Valeria de Castro, María Luz Martín Peña, et al.
Sustainability (2020) Vol. 12, Iss. 19, pp. 8289-8289
Open Access | Times Cited: 13

Assessment of the Efficiency of Decentralization Transformations in the Rural Areas of Ukrainian Western Polissia: Current Trends and Challenges Under the Conditions of Martial Law
Alla Sokolova, Т. М. Ратошнюк, Iryna Yepifanova, et al.
Lecture notes on data engineering and communications technologies (2024), pp. 365-385
Closed Access | Times Cited: 1

Informational and Digital Business Security in Tourism as a Component of the Coastal Region Competitiveness
Maryna Byelikova, Анастасія Безхлібна, Yuriy Polyezhayev, et al.
Lecture notes on data engineering and communications technologies (2024), pp. 117-145
Closed Access | Times Cited: 1

Digital Promotion as Innovative Business Management Technologies of Retail Chains
Олена Анатоліївна Біловодська, Kostiantyn Ivanchenko, Ihor Ponomarenko, et al.
Lecture notes on data engineering and communications technologies (2024), pp. 297-313
Closed Access | Times Cited: 1

Clarifying terminology and definitions in education services for mental health users: A disambiguation study
Irina Pokhilenko, Mencía R. Gutiérrez-Colosía, Luca M. M. Janssen, et al.
PLoS ONE (2024) Vol. 19, Iss. 7, pp. e0306539-e0306539
Open Access | Times Cited: 1

Smart Planning, Design, and Optimization of Mobile Networks Ecosystem Using AI-Enhanced Atoll Software
Halyna Beshley, Michal Greguš, Oksana Urikova, et al.
Lecture notes in electrical engineering (2024), pp. 668-697
Closed Access | Times Cited: 1

A Comprehensive Service Blueprint for Enhancing Coopetition Networks
Agostinho da Silva, António J. Marques Cardoso
Lecture notes in networks and systems (2024), pp. 322-333
Closed Access | Times Cited: 1

Introduction to the Special Issue on Exploring Service Science for Data-Driven Service Design and Innovation
Theodor Borangiu, Francesco Polese
Service Science (2017) Vol. 9, Iss. 4, pp. v-x
Open Access | Times Cited: 12

Service Science Management Engineering and Design (SSMED): a semiautomatic literature review
Orlando Troisi, Debora Sarno, Gennaro Maione, et al.
Journal of Marketing Management (2019) Vol. 35, Iss. 11-12, pp. 1015-1046
Closed Access | Times Cited: 11

Enabling Cyber-Physical Systems for Industry 4.0 operations: A Service Science Perspective
Agostinho da Silva, Andreia Dionísio, Isabel Duarte de Almeida
International Journal of Innovative Technology and Exploring Engineering (2020) Vol. 9, Iss. 8, pp. 838-846
Open Access | Times Cited: 11

Evolutionary Analysis of Cloud Manufacturing Platform Service Innovation Based on a Multiagent Game Perspective
Yuhong Xin, Dehui Liu, Xindi Zhou
IEEE Access (2022) Vol. 10, pp. 104543-104554
Open Access | Times Cited: 7

Service systems engineering framework based on combining service engineering and systems engineering methodologies
Suhardi Suhardi, Novianto Budi Kurniawan, Jaka Sembiring, et al.
(2017) Vol. 16, pp. 1-6
Closed Access | Times Cited: 9

A Modified Federated Singular Value Decomposition Method for Big Data and ML Optimization in IIoT Systems
Olena Hordiichuk-Bublivska, Halyna Beshley, Maryan Kyryk, et al.
Lecture notes in electrical engineering (2023), pp. 246-267
Closed Access | Times Cited: 3

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