OpenAlex Citation Counts

OpenAlex Citations Logo

OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

An evidential reasoning-based decision support system for handling customer complaints in mobile telecommunications
Ying Yang, Dong‐Ling Xu, Jianbo Yang, et al.
Knowledge-Based Systems (2018) Vol. 162, pp. 202-210
Open Access | Times Cited: 53

Showing 1-25 of 53 citing articles:

Evidence reasoning rule-based classifier with uncertainty quantification
Xiaobin Xu, Deqing Zhang, Yu Bai, et al.
Information Sciences (2019) Vol. 516, pp. 192-204
Closed Access | Times Cited: 87

Optimizing organizational performance in manufacturing: The role of IT capability, green supply chain integration, and green innovation
Adnan Abbas, Xiaoguang Luo, Fakhar Shahzad, et al.
Journal of Cleaner Production (2023) Vol. 423, pp. 138848-138848
Closed Access | Times Cited: 25

Big Data and AI-Driven Product Design: A Survey
Huafeng Quan, Shaobo Li, Changchang Zeng, et al.
Applied Sciences (2023) Vol. 13, Iss. 16, pp. 9433-9433
Open Access | Times Cited: 24

Random Permutation Set Reasoning
Jixiang Deng, Yong Deng, Jian‐Bo Yang
IEEE Transactions on Pattern Analysis and Machine Intelligence (2024) Vol. 46, Iss. 12, pp. 10246-10258
Closed Access | Times Cited: 13

Probabilistic linguistic multi-criteria decision-making based on evidential reasoning and combined ranking methods considering decision-makers’ psychological preferences
Zhang‐peng Tian, Ru‐xin Nie, Jian‐qiang Wang
Journal of the Operational Research Society (2019) Vol. 71, Iss. 5, pp. 700-717
Closed Access | Times Cited: 69

A new base basic probability assignment approach for conflict data fusion in the evidence theory
Ming Jing, Yongchuan Tang
Applied Intelligence (2020) Vol. 51, Iss. 2, pp. 1056-1068
Closed Access | Times Cited: 69

Energy vehicle user demand mining method based on fusion of online reviews and complaint information
Qiaoxing Li, Yong Yang, Chengjiang Li, et al.
Energy Reports (2023) Vol. 9, pp. 3120-3130
Open Access | Times Cited: 18

Research on the risk evaluation of urban wastewater treatment projects based on an improved fuzzy cognitive map
Hongyu Chen, Jingyi Wang, Zongbao Feng, et al.
Sustainable Cities and Society (2023) Vol. 98, pp. 104796-104796
Closed Access | Times Cited: 16

New ranking model with evidence theory under probabilistic hesitant fuzzy context and unknown weights
R. Krishankumaar, Arunodaya Raj Mishra, Xunjie Gou, et al.
Neural Computing and Applications (2022) Vol. 34, Iss. 5, pp. 3923-3937
Closed Access | Times Cited: 23

Analytics-driven complaint prioritisation via deep learning and multicriteria decision-making
Carla Vairetti, Ignacio Aránguiz, Sebastián Maldonado, et al.
European Journal of Operational Research (2023) Vol. 312, Iss. 3, pp. 1108-1118
Closed Access | Times Cited: 15

Quality classification of stored wheat based on evidence reasoning rule and stacking ensemble learning
Huawei Jiang, Shulong Zhang, Zhen Yang, et al.
Computers and Electronics in Agriculture (2023) Vol. 214, pp. 108339-108339
Closed Access | Times Cited: 15

Data Collection, data mining and transfer of learning based on customer temperament-centered complaint handling system and one-of-a-kind complaint handling dataset
Ching‐Hung Lee, Xuejiao Zhao
Advanced Engineering Informatics (2024) Vol. 60, pp. 102520-102520
Closed Access | Times Cited: 4

Maximum Likelihood Evidential Reasoning
Jian‐Bo Yang, Dong‐Ling Xu
Artificial Intelligence (2025), pp. 104289-104289
Open Access

Analysis of Customer Complaints Data using Data Mining Techniques
Amani Ghazzawi, Basma Alharbi
Procedia Computer Science (2019) Vol. 163, pp. 62-69
Open Access | Times Cited: 35

Using Z-number to measure the reliability of new information fusion method and its application in pattern recognition
Ye Tian, Xiangjun Mi, Huizi Cui, et al.
Applied Soft Computing (2021) Vol. 111, pp. 107658-107658
Closed Access | Times Cited: 26

An ECR-PCR rule for fusion of evidences defined on a non-exclusive framework of discernment
Xinyang Deng, Yebi Cui, Wen Jiang
Chinese Journal of Aeronautics (2021) Vol. 35, Iss. 8, pp. 179-192
Open Access | Times Cited: 18

Prediction and Analysis of Customer Complaints Using Machine Learning Techniques
Ghadah Alarifi, Mst Farjana Rahman, Md Shamim Hossain
International Journal of E-Business Research (2023) Vol. 19, Iss. 1, pp. 1-25
Open Access | Times Cited: 7

A literature review of the current applications of machine learning and their practical implications
Beatriz Nery Rodrigues Chagas, Julio Viana, Olaf Reinhold, et al.
Web Intelligence (2020) Vol. 18, Iss. 1, pp. 69-83
Closed Access | Times Cited: 15

Inference and analysis of a new evidential reasoning rule-based performance evaluation model
Jie Wang, Zhijie Zhou, Pengyun Ning, et al.
Engineering Applications of Artificial Intelligence (2023) Vol. 119, pp. 105789-105789
Closed Access | Times Cited: 5

An interval evidential reasoning-based dynamic performance evaluation method for complex systems
Zhijie Zhou, Leiyu Chen, Xiaoxia Han, et al.
Computers & Industrial Engineering (2021) Vol. 162, pp. 107735-107735
Closed Access | Times Cited: 12

Inference, Optimization, and Analysis of an Evidential Reasoning Rule-Based Modeling Approach
Jie Wang, Zhijie Zhou, Zhichao Ming, et al.
IEEE Transactions on Aerospace and Electronic Systems (2022) Vol. 59, Iss. 4, pp. 3907-3923
Closed Access | Times Cited: 8

Effects of Preprocessing on Text Classification in Balanced and Imbalanced Datasets
Mehmet Fatih KARACA
KSII Transactions on Internet and Information Systems (2024) Vol. 18, Iss. 3
Open Access | Times Cited: 1

Big Data and AI-driven Product Design: A Survey
Huafeng Quan, Shaobo Li, Changchang Zeng, et al.
Research Square (Research Square) (2023)
Open Access | Times Cited: 4

Machine Reasoning in FCAPS: Towards Enhanced Beyond 5G Network Management
Abdelkader Mekrache, Adlen Ksentini, Christos Verikoukis
IEEE Communications Surveys & Tutorials (2024) Vol. 26, Iss. 4, pp. 2769-2797
Closed Access | Times Cited: 1

Page 1 - Next Page

Scroll to top