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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The betrayal puzzle: Unraveling the connection between inauthenticity, corporate wrongdoing and brand betrayal with avoidance and reparation
Huma Ittefaq, Naeem Akhtar, Umar Iqbal Siddiqi, et al.
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103597-103597
Closed Access | Times Cited: 16

Showing 16 citing articles:

Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth
Muhammad Farrukh Shahzad, Shuo Xu, Xin An, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103867-103867
Closed Access | Times Cited: 33
Avatars of influence: Understanding how virtual influencers trigger consumer engagement on online booking platforms
Naeem Akhtar, Zahid Hameed, Tahir Islam, et al.
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103742-103742
Closed Access | Times Cited: 32
When going green goes wrong: The effects of greenwashing on brand avoidance and negative word-of-mouth
Muhammed Sajid, K.A. Zakkariya, Norazah Mohd Suki, et al.
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103773-103773
Closed Access | Times Cited: 24
From greenwashing to brand avoidance: the roles of perceived risk, trust and negative word-of-mouth
Abdulalem Mohammed, Abdullah Kaid Al‐Swidi, Mohammed A. Al‐Hakimi, et al.
International Journal of Bank Marketing (2025)
Closed Access | Times Cited: 1
The potency of audiovisual attractiveness and influencer marketing: The road to customer behavioral engagement
Naeem Akhtar, Umar Iqbal Siddiqi, Ritika Gugnani, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103807-103807
Closed Access | Times Cited: 8
How violation of consumers’ expectations causes perceived betrayal and related behaviors: Theoretical perspectives from expectancy violation theory
Najiya Saeed, Naeem Akhtar, Rekha Attri, et al.
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 103961-103961
Closed Access | Times Cited: 6
Unveiling mechanism of SNSs addiction on wellbeing: the moderating role of loneliness and social anxiety
Naeem Akhtar, Tahir Islam, Zahid Hameed, et al.
Behaviour and Information Technology (2024), pp. 1-20
Open Access | Times Cited: 5
Impact of artificial intelligence-enabled service attributes on customer satisfaction and loyalty in chain hotels: Evidence from coastal tourism destinations in western Thailand
Noptanit Chotisarn, Thadathibesra Phuthong
Social Sciences & Humanities Open (2025) Vol. 11, pp. 101306-101306
Open Access
Enhancing loyalty in luxury fashion with AI: the mediation role of customer relationships
Seyed Sina Khamoushi Sahne, Hassan Kalantari Daronkola
Asia-Pacific Journal of Business Administration (2025)
Closed Access
Influencer-driven loyalty: Understanding the mediating role of customer brand engagement in the relationship between social media influencers and brand loyalty
Suhaib Ahmed, Abdul Ghaffar, Syed Shahid Zaheer Zaidi, et al.
Journal of Global Scholars of Marketing Science (2024) Vol. 34, Iss. 2, pp. 207-230
Closed Access | Times Cited: 3
Handwritten or machine-written? How typeface affects consumer forgiveness for brand failures
Scheng Xie, Haiying Wei
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 103938-103938
Closed Access | Times Cited: 2
Why do consumers hate brands, and how do they react to brand hate? Moderating role of big five personality traits
Hardeep Chahal, Rigzin Dolkar
DECISION (2024) Vol. 51, Iss. 2, pp. 195-212
Closed Access
A Different Approach to the Automotive Brand Experience: Brand Respect, Brand Love, Brand Fidelity
Çağlar SAMSA
Research Square (Research Square) (2024)
Open Access
The effect of perceived brand betrayal on brand hate, avoidance-like and attack-like strategies: A comparative study of customers with/without past negative experiences
Nasrin Rasouli, S. Mostafa Rasoolimanesh, Mohammad Alimohammadirokni, et al.
International Journal of Hospitality Management (2024) Vol. 126, pp. 104056-104056
Open Access
Extending factors of brand attachment in developing consumers’ purchase intentions: a multi-wave consumer perspective
Ruba Asif, Awes Asghar, Naeem Akhtar, et al.
Current Psychology (2024)
Closed Access
Driving Decisions: The Impact of Environmental Factors, Brand Image, and Product Quality
Aditya Halim Perdana Kusuma Putra
Golden Ratio of Marketing and Applied Psychology of Business (2023) Vol. 3, Iss. 2, pp. 76-92
Open Access
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