OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Enhance understandings of Online Food Delivery's service quality with online reviews
Bohao Ma, Yiik Diew Wong, Chee‐Chong Teo, et al.
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103588-103588
Closed Access | Times Cited: 12
Bohao Ma, Yiik Diew Wong, Chee‐Chong Teo, et al.
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103588-103588
Closed Access | Times Cited: 12
Showing 12 citing articles:
How to obtain customer requirements for each stage of the product life cycle from online reviews: Using mobile phones as an example
Lei Zhang, Xuan Yan, Ziqi Li, et al.
Journal of Retailing and Consumer Services (2024) Vol. 80, pp. 103928-103928
Closed Access | Times Cited: 7
Lei Zhang, Xuan Yan, Ziqi Li, et al.
Journal of Retailing and Consumer Services (2024) Vol. 80, pp. 103928-103928
Closed Access | Times Cited: 7
The Impact of Corporate Communication on Consumer Psychology and Product Choice
Shuai Zhong, Chunli Ji, Catherine Prentice, et al.
Journal of Consumer Behaviour (2025)
Open Access
Shuai Zhong, Chunli Ji, Catherine Prentice, et al.
Journal of Consumer Behaviour (2025)
Open Access
Deconstructing customer satisfaction recipes: A dynamic configurational framework leveraging the power of online reviews in tourism contexts
Yong Qin, C. L. Luo, Eric W.T. Ngai
Tourism Management (2025) Vol. 110, pp. 105181-105181
Closed Access
Yong Qin, C. L. Luo, Eric W.T. Ngai
Tourism Management (2025) Vol. 110, pp. 105181-105181
Closed Access
The vulnerability and resilience of service quality management in food supply chains: Lessons from unstructured data on food-safety cases
Pei‐Ju Wu
Journal of Retailing and Consumer Services (2024) Vol. 80, pp. 103896-103896
Closed Access | Times Cited: 3
Pei‐Ju Wu
Journal of Retailing and Consumer Services (2024) Vol. 80, pp. 103896-103896
Closed Access | Times Cited: 3
Service failure is bound to happen: Unraveling the impact of dissatisfaction, complaint behavior and re-travel intention in travel and tourism industry
Muhammad Khizar Hayat Naeem, Belkina Nadezhda, Yanqing Wang
Acta Psychologica (2024) Vol. 248, pp. 104343-104343
Open Access | Times Cited: 2
Muhammad Khizar Hayat Naeem, Belkina Nadezhda, Yanqing Wang
Acta Psychologica (2024) Vol. 248, pp. 104343-104343
Open Access | Times Cited: 2
Effects of online customer reviews on sustainable clothing purchase intentions: The mediating role of perceived diagnosticity
Chaohua Huang, Chang‐Hua Chen, Haijun Wang
Journal of Consumer Behaviour (2024) Vol. 23, Iss. 5, pp. 2676-2692
Closed Access | Times Cited: 1
Chaohua Huang, Chang‐Hua Chen, Haijun Wang
Journal of Consumer Behaviour (2024) Vol. 23, Iss. 5, pp. 2676-2692
Closed Access | Times Cited: 1
Quantifying consumers’ cost-value trade-offs on on-demand food delivery services: Value-of-time framework and partitioned pricing
Bohao Ma, Yiik Diew Wong, Chee‐Chong Teo, et al.
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 104027-104027
Closed Access | Times Cited: 1
Bohao Ma, Yiik Diew Wong, Chee‐Chong Teo, et al.
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 104027-104027
Closed Access | Times Cited: 1
How do spatial factors affect On-Demand Food Delivery usage among urban residents? Evidence from Singapore
Bohao Ma, Yiik Diew Wong, Chee‐Chong Teo, et al.
Journal of Transport Geography (2024) Vol. 120, pp. 103984-103984
Closed Access | Times Cited: 1
Bohao Ma, Yiik Diew Wong, Chee‐Chong Teo, et al.
Journal of Transport Geography (2024) Vol. 120, pp. 103984-103984
Closed Access | Times Cited: 1
Online and offline delivery qualities: O2O satisfaction and loyalty through technology acceptance model
Kyoung-Eun Seo, Taewoo Roh
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104079-104079
Closed Access | Times Cited: 1
Kyoung-Eun Seo, Taewoo Roh
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104079-104079
Closed Access | Times Cited: 1
Consumer’s Cognitive and Affective Perceptions of Artificial Intelligence (AI) in Social Media: Topic Modelling Approach
Sohaib Mohanna
Deleted Journal (2024) Vol. 20, Iss. 3, pp. 1317-1326
Open Access
Sohaib Mohanna
Deleted Journal (2024) Vol. 20, Iss. 3, pp. 1317-1326
Open Access
Examining product quality and competitiveness via online reviews: An integrated approach of importance performance competitor analysis and Kano model
Suah Kim, Sohyun Park, Minjung Kwak, et al.
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104135-104135
Closed Access
Suah Kim, Sohyun Park, Minjung Kwak, et al.
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104135-104135
Closed Access
Maritime piracy and armed robbery analysis in the Straits of Malacca and Singapore through the utilization of natural language processing
Muhammad I. Fahreza, Enna Hirata
Maritime Policy & Management (2024), pp. 1-14
Closed Access
Muhammad I. Fahreza, Enna Hirata
Maritime Policy & Management (2024), pp. 1-14
Closed Access
A topic model-based knowledge graph to detect product defects from social media data
Zheng Lu, Zhen He, Shuguang He
Expert Systems with Applications (2024), pp. 126313-126313
Closed Access
Zheng Lu, Zhen He, Shuguang He
Expert Systems with Applications (2024), pp. 126313-126313
Closed Access
