OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Measuring customer aggression: Scale development and validation
Gary Mortimer, Shasha Wang, María Lucila Osorio
Journal of Retailing and Consumer Services (2023) Vol. 73, pp. 103348-103348
Open Access | Times Cited: 7
Gary Mortimer, Shasha Wang, María Lucila Osorio
Journal of Retailing and Consumer Services (2023) Vol. 73, pp. 103348-103348
Open Access | Times Cited: 7
Showing 7 citing articles:
Measuring Artificial Intelligence Customer Experience: Scale Development and Validation
Ching‐Jui Keng, Peng-Cheng Sung, Yu Hsin Chen
International Journal of Human-Computer Interaction (2025), pp. 1-14
Closed Access
Ching‐Jui Keng, Peng-Cheng Sung, Yu Hsin Chen
International Journal of Human-Computer Interaction (2025), pp. 1-14
Closed Access
Does employee envy drive service sabotage? Evidence from hotel organizations
Muhammad Haroon Shoukat, Islam Elgammal, Mukaram Ali Khan, et al.
Kybernetes (2024)
Closed Access | Times Cited: 2
Muhammad Haroon Shoukat, Islam Elgammal, Mukaram Ali Khan, et al.
Kybernetes (2024)
Closed Access | Times Cited: 2
When patrons become perpetrators: Examining the negative effects of customer incivility for Hospitality employees
Shalini Srivastav, Poornima Madan, Ebtesam Abdullah Alzeiby, et al.
International Journal of Hospitality Management (2024) Vol. 122, pp. 103867-103867
Closed Access | Times Cited: 2
Shalini Srivastav, Poornima Madan, Ebtesam Abdullah Alzeiby, et al.
International Journal of Hospitality Management (2024) Vol. 122, pp. 103867-103867
Closed Access | Times Cited: 2
The ethical edge: Unveiling the power of virtuousness in retailing from employees’ perspectives
Kathrin Mayr, Christoph Teller
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 104025-104025
Closed Access | Times Cited: 2
Kathrin Mayr, Christoph Teller
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 104025-104025
Closed Access | Times Cited: 2
The social assumption in service redefined by AI-mediated zero-social-touch services
David Diwei Lv, W. QIU, Erin Cho
Service Industries Journal (2024), pp. 1-24
Closed Access | Times Cited: 2
David Diwei Lv, W. QIU, Erin Cho
Service Industries Journal (2024), pp. 1-24
Closed Access | Times Cited: 2
E-guanxi: Theoretical underpinnings and scale development
Wenkai Zhou, Michael R. Hyman, Ran Liu, et al.
International Journal of Market Research (2024)
Closed Access
Wenkai Zhou, Michael R. Hyman, Ran Liu, et al.
International Journal of Market Research (2024)
Closed Access
Service employees’ workplace incivility and career regret: Mediation of organizational dehumanization and moderation of psychological safety
Gyeongpyo Shin, Won‐Moo Hur, Yuhyung Shin
Journal of Retailing and Consumer Services (2024) Vol. 84, pp. 104192-104192
Closed Access
Gyeongpyo Shin, Won‐Moo Hur, Yuhyung Shin
Journal of Retailing and Consumer Services (2024) Vol. 84, pp. 104192-104192
Closed Access
