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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Assessing customer passion, commitment, and word-of-mouth intentions in digital assistant usage: The moderating role of technology anxiety
Daniel K. Maduku, Mercy Mpinganjira, Nripendra P. Rana, et al.
Journal of Retailing and Consumer Services (2022) Vol. 71, pp. 103208-103208
Open Access | Times Cited: 55

Showing 1-25 of 55 citing articles:

What drives tourists’ continuance intention to use ChatGPT for travel services? A stimulus-organism-response perspective
Hong Chuong Pham, Cong Doanh Duong, Giang Khanh Huyen Nguyen
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103758-103758
Closed Access | Times Cited: 54
Why do healthcare workers adopt digital health technologies - A cross-sectional study integrating the TAM and UTAUT model in a developing economy
Onome Christopher Edo, David Ang, Egbe-Etu Etu, et al.
International Journal of Information Management Data Insights (2023) Vol. 3, Iss. 2, pp. 100186-100186
Open Access | Times Cited: 41
Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context
Kumar Rohit, Amit Shankar, Gagan Katiyar, et al.
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103728-103728
Closed Access | Times Cited: 21
A comparative study on the effect of ChatGPT recommendation and AI recommender systems on the formation of a consideration set
Woondeog Chang, Jungkun Park
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103743-103743
Closed Access | Times Cited: 21
Institutional trust and repurchase intention in the sharing economy: The moderating roles of information privacy concerns and security concerns
Baozhou Lu, Xiaoyang Yi
Journal of Retailing and Consumer Services (2023) Vol. 73, pp. 103327-103327
Closed Access | Times Cited: 35
Examining the context‐specific reasons and adoption of artificial intelligence‐based voice assistants: A behavioural reasoning theory approach
Shaista Anayat, Gowhar Rasool, Anjali Pathania
International Journal of Consumer Studies (2023) Vol. 47, Iss. 5, pp. 1885-1910
Closed Access | Times Cited: 28
Exploring antecedents impacting user satisfaction with voice assistant app: A text mining-based analysis on Alexa services
Anand Kumar, Pradip Kumar Bala, Shibashish Chakraborty, et al.
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103586-103586
Closed Access | Times Cited: 28
The formation of habit and word-of-mouth intention of over-the-top platforms
Anup Anurag Soren, Shibashish Chakraborty
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103460-103460
Closed Access | Times Cited: 26
Factors affecting user trust and intention in adopting chatbots: the moderating role of technology anxiety in insurtech
Massilva Dekkal, Manon Arcand, Sandrine Prom Tep, et al.
Journal of Financial Services Marketing (2023) Vol. 29, Iss. 3, pp. 699-728
Closed Access | Times Cited: 23
Assessing the Determinants of Metaverse Adoption for E-Commerce Retailing
Rajasshrie Pillai, Brijesh Sivathanu, Nripendra P. Rana, et al.
Journal of Computer Information Systems (2024), pp. 1-20
Open Access | Times Cited: 8
Role of perceived benefits of online shopping festival in vietnam: Differences between millennials and generation Z
Woo Bin Kim, Jiali Xie, Ho Jung Choo
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103530-103530
Closed Access | Times Cited: 18
How to improve voice assistant evaluations: Understanding the role of attachment with a socio-technical systems perspective
Weiyao Kang, Bingjia Shao, Shan Du, et al.
Technological Forecasting and Social Change (2023) Vol. 200, pp. 123171-123171
Closed Access | Times Cited: 16
FinTech knowledge as drivers of higher education students’ FinTech entrepreneurial intentions: Insights from stimulus-organism-response theory
Tran Van Trang, Pham Thi Thanh Hong, Thi Loan Le, et al.
The International Journal of Management Education (2024) Vol. 22, Iss. 3, pp. 101027-101027
Closed Access | Times Cited: 7
The effects of celebrity endorser on consumer advocacy behavior through the customization and entertainment intention – A multivariate analysis
Abul Kalam, Chai Lee Goi, Ying Ying Tiong
Young Consumers Insight and Ideas for Responsible Marketers (2024)
Closed Access | Times Cited: 6
Moderator variables in consumer research: A call for caution
Magnus Söderlund
Journal of Retailing and Consumer Services (2023) Vol. 73, pp. 103352-103352
Open Access | Times Cited: 13
A localized and humanized approach to chatbot banking companions: implications for financial managers
Richa Misra, Garima Malik, Pratibha Singh
Management Decision (2025)
Closed Access
Opening a career door!: The role of ChatGPT adoption in digital entrepreneurial opportunity recognition and exploitation
Cong Doanh Duong, Phan Thanh Hoa, Bích Ngọc Nguyễn, et al.
International Journal of Information Management Data Insights (2025) Vol. 5, Iss. 1, pp. 100326-100326
Closed Access
Exploring the ‘Dark Side’ of AI‐Powered Digital Assistants: A Moderated Mediation Model of Antecedents and Outcomes of Perceived Creepiness
Daniel K. Maduku, Nripendra P. Rana, Mercy Mpinganjira, et al.
Journal of Consumer Behaviour (2025)
Open Access
Enhancing loyalty in luxury fashion with AI: the mediation role of customer relationships
Seyed Sina Khamoushi Sahne, Hassan Kalantari Daronkola
Asia-Pacific Journal of Business Administration (2025)
Closed Access
Unlocking engagement: exploring the drivers of elderly participation in digital backfeeding through community education
Sijie Sun
Frontiers in Psychology (2025) Vol. 16
Open Access
The role of smart recommendations in shaping tourists’ emotional arousal and destination preferences: the case of TikTok among Chinese tourists
Wang Junfeng, Z. Eddie Ning
Tourism Recreation Research (2025), pp. 1-12
Closed Access
Echoes of Innovation: Exploring the Use of Voice Assistants to Boost Hotel Reputation
Fang Yang, Tianyu Ying, Xuling Liu
Journal of theoretical and applied electronic commerce research (2025) Vol. 20, Iss. 1, pp. 46-46
Open Access
Exploring the dichotomy between brand addiction and brand love: a comprehensive analysis
Minh T.H. Le, Thao Kim Nguyen, Robert McClelland, et al.
Asia Pacific Journal of Marketing and Logistics (2025)
Closed Access
A Literature Review on the Emerging Trends of AI Applications in E-Retailing: Insights from the Journal of Retailing and Consumer Services
Özge HABİBOĞLU
Abant Sosyal Bilimler Dergisi (2025) Vol. 25, Iss. 1, pp. 365-389
Closed Access
Does personal anxiety matter? A study on consumers’ discontinuation intention of using the Alipay e-wallet system
Huan Na Liu, Yang Tian, Tak Jie Chan, et al.
Journal of Science and Technology Policy Management (2025)
Closed Access
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