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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Emotional and the normative aspects of customers’ reviews
Yana Pashchenko, Mst Farjana Rahman, Md Shamim Hossain, et al.
Journal of Retailing and Consumer Services (2022) Vol. 68, pp. 103011-103011
Closed Access | Times Cited: 46

Showing 1-25 of 46 citing articles:

Customer emotion detection and analytics in hotel and tourism services using multi-label classificational models based on ensemble learning
Van-Ho Nguyen, Nghia T. Nguyen, Thuy-Hien Nguyen, et al.
Annals of Operations Research (2025)
Closed Access | Times Cited: 1
The impact of website quality on online compulsive buying behavior: evidence from online shopping organizations
Mst Farjana Rahman, Md Shamim Hossain
South Asian Journal of Marketing (2022)
Open Access | Times Cited: 40
Customer sentiment analysis and prediction of halal restaurants using machine learning approaches
Md Shamim Hossain, Mst Farjana Rahman, Md. Kutub Uddin, et al.
Journal of Islamic marketing (2022) Vol. 14, Iss. 7, pp. 1859-1889
Closed Access | Times Cited: 38
Consequences of consumer regret with online shopping
Sergio Barta, Raquel Gurrea, Carlos Flavián
Journal of Retailing and Consumer Services (2023) Vol. 73, pp. 103332-103332
Open Access | Times Cited: 28
The future of metaverse adoption: A behavioral reasoning perspective with a text‐mining approach
Anuja Shukla, Anubhav Mishra, Nripendra P. Rana, et al.
Journal of Consumer Behaviour (2024) Vol. 23, Iss. 5, pp. 2217-2233
Closed Access | Times Cited: 13
What attributes affect customer satisfaction in green restaurants? An aspect-based sentiment analysis approach
M. R. Shahhosseini, Arash Khalili Nasr
Journal of Travel & Tourism Marketing (2024) Vol. 41, Iss. 4, pp. 472-490
Closed Access | Times Cited: 11
Profit-driven fusion framework based on bagging and boosting classifiers for potential purchaser prediction
Zhenkun Liu, Ying Zhang, Mohammad Zoynul Abedin, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103854-103854
Open Access | Times Cited: 10
How to obtain customer requirements for each stage of the product life cycle from online reviews: Using mobile phones as an example
Lei Zhang, Xuan Yan, Ziqi Li, et al.
Journal of Retailing and Consumer Services (2024) Vol. 80, pp. 103928-103928
Closed Access | Times Cited: 7
Customer Sentiment Analysis and Prediction of Insurance Products’ Reviews Using Machine Learning Approaches
Md Shamim Hossain, Mst Farjana Rahman
FIIB Business Review (2022) Vol. 12, Iss. 4, pp. 386-402
Closed Access | Times Cited: 35
The importance of online customer reviews characteristics on remanufactured product sales: Evidence from the mobile phone market on Amazon.com
Mengfan Zhai, Xinyue Wang, Xijie Zhao
Journal of Retailing and Consumer Services (2023) Vol. 77, pp. 103677-103677
Closed Access | Times Cited: 20
Information multidimensionality in online customer reviews
Fang Wang, Zhao Du, Shan Wang
Journal of Business Research (2023) Vol. 159, pp. 113727-113727
Closed Access | Times Cited: 19
Incentivized fake reviews: When cognitive reappraisal paves the way for an immoral journey
Aaminah Zaman Malik, Javad Sadeghi, Audhesh K. Paswan, et al.
Journal of Consumer Behaviour (2024) Vol. 23, Iss. 4, pp. 1962-1978
Closed Access | Times Cited: 5
Situational Context Analysis of tourists’ eWOM Engagement: The Moderating Effects of Hotel Star Category and Review Site Use Intensity
Javier Pérez-Aranda, Manuela Guerreiro, Patrícia Pinto, et al.
Journal of Quality Assurance in Hospitality & Tourism (2025), pp. 1-28
Closed Access
A BERT-based review helpfulness prediction model utilizing consistency of ratings and texts
Xinzhe Li, Qinglong Li, DongYeop Ryu, et al.
Applied Intelligence (2025) Vol. 55, Iss. 6
Closed Access
Profiting From Frugal Innovation: A Strategy‐Tripod‐View and Evidence From China
Tanveer Ahmed Mangi, Zelong Wei, Linqian Zhang, et al.
Creativity and Innovation Management (2025)
Closed Access
Designing marketing content for social commerce to drive consumer purchase behaviors: A perspective from speech act theory
Fei Wang, Haifeng Xu, Ronglin Hou, et al.
Journal of Retailing and Consumer Services (2022) Vol. 70, pp. 103156-103156
Closed Access | Times Cited: 26
A Review Helpfulness Modeling Mechanism for Online E-commerce: Multi-Channel CNN End‑to‑End Approach
Xinzhe Li, Qinglong Li, Jaekyeong Kim
Applied Artificial Intelligence (2023) Vol. 37, Iss. 1
Open Access | Times Cited: 12
Driving young Muslim loyalty toward Muslim-majority tourism destinations: the sense of community theory perspective
Dwi Suhartanto, Anthony Brien, Fatya Alty Amalia, et al.
Journal of Islamic marketing (2024) Vol. 15, Iss. 5, pp. 1396-1413
Closed Access | Times Cited: 4
Detection of readers' emotional aspects and thumbs-up empathy reactions towards reviews of online travel agency apps
Md Shamim Hossain, Mst Farjana Rahman
Journal of Hospitality and Tourism Insights (2023) Vol. 7, Iss. 1, pp. 142-171
Closed Access | Times Cited: 10
More than a mere cup of bubble tea: how does perceived luxuriousness affect the intentions to revisit?
Kian Yeik Koay, Mei Kei Leong
British Food Journal (2024) Vol. 126, Iss. 6, pp. 2588-2603
Closed Access | Times Cited: 3
NLP-Driven Insights on Boutique Hotel Satisfaction
Arindra Nath Mishra, Jie Li, Pooja Sengupta, et al.
Journal of Computer Information Systems (2024), pp. 1-16
Closed Access | Times Cited: 3
Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses
Xun Xu, Yiru Wang, Qingyun Zhu, et al.
International Journal of Information Management (2023) Vol. 75, pp. 102733-102733
Closed Access | Times Cited: 9
Fear of COVID-19 and green bank service purchase intention: the mediating effect of customer empowerment and customers’ perceived value of digital service transactions
Ansgar J. Sakaya
Arab Gulf Journal of Scientific Research (2023) Vol. 41, Iss. 4, pp. 486-507
Open Access | Times Cited: 8
Navigate Through Massive and Mixed Online Reviews: The Role of Central and Peripheral Cues in Consumers’ Information Search
Yang Liu, Qin Gao
International Journal of Human-Computer Interaction (2024), pp. 1-22
Closed Access | Times Cited: 2
How dissimilarity attributes at restaurants trigger negative emotions and associated behavioral intentions: the role of attribute performance
Most. Sharmin Sultana, Xiongying Niu, Md Shamim Hossain
Journal of Hospitality and Tourism Insights (2022) Vol. 6, Iss. 5, pp. 2199-2221
Closed Access | Times Cited: 13
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