OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Customer engagement in the context of retail mobile apps: A contingency model integrating spatial presence experience and its drivers
Huong Xuan Ho, Dong Nguyen, Julian Ming-Sung Cheng, et al.
Journal of Retailing and Consumer Services (2022) Vol. 66, pp. 102950-102950
Closed Access | Times Cited: 34

Showing 1-25 of 34 citing articles:

Text mining approach to explore determinants of grocery mobile app satisfaction using online customer reviews
Avinash Kumar, Shibashish Chakraborty, Pradip Kumar Bala
Journal of Retailing and Consumer Services (2023) Vol. 73, pp. 103363-103363
Closed Access | Times Cited: 56

Using advanced mixed methods approaches: Combining PLS-SEM and qualitative studies
Fidan Kurtaliqi, Caroline Lancelot Miltgen, Giampaolo Viglia, et al.
Journal of Business Research (2023) Vol. 172, pp. 114464-114464
Open Access | Times Cited: 32

Effect of augmented reality applications on attitude and behaviours of customers: cognitive and affective perspectives
Mohammad Iranmanesh, Madugoda Gunaratnege Senali, Behzad Foroughi, et al.
Asia-Pacific Journal of Business Administration (2024)
Closed Access | Times Cited: 10

Transforming customer engagement with artificial intelligence E-marketing: an E-retailer perspective in the era of retail 4.0
Rajat Kumar Behera, Pradip Kumar Bala, Nripendra P. Rana, et al.
Marketing Intelligence & Planning (2024) Vol. 42, Iss. 7, pp. 1141-1168
Closed Access | Times Cited: 10

Immersive experience and customer responses towards mobile augmented reality applications: The moderating role of technology anxiety
Kim Nhan Vo, Angelina Nhat Hanh Le, Le Thanh Tam, et al.
Cogent Business & Management (2022) Vol. 9, Iss. 1
Open Access | Times Cited: 30

Digital customer engagement: A systematic literature review and research agenda
Ritu Srivastava, Parul Gupta, Harish Kumar, et al.
Australian Journal of Management (2023), pp. 031289622311770-031289622311770
Closed Access | Times Cited: 17

Exploring the dual routes in influencing sales and adoption in augmented reality retailing: a mixed approach of SEM and FsQCA
Xiaoyu Xu, Qing-Dan Jia, Syed Muhammad Usman Tayyab
Internet Research (2024)
Closed Access | Times Cited: 7

Omnichannel shopping habit development
Neeru Sharma, Johra Kayeser Fatima, S Sharma, et al.
International Journal of Consumer Studies (2024) Vol. 48, Iss. 4
Open Access | Times Cited: 5

The effects of app-related factors on app stickiness: The role of cognitive and emotional app relationship quality
Ibrahim Alnawas, Amr Al Khateeb, Kamel El Hedhli
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103412-103412
Closed Access | Times Cited: 11

Research on the roles of multiple social media platforms in the evolution of public events
Richard Han, Lu An, Wei Zhou, et al.
Aslib Journal of Information Management (2025)
Closed Access

Exploring stimulus to consumers’ virtual shopping environment in the metaverse
S.M. Fatah Uddin, Fateh Mohd Khan, Mohammad Anas, et al.
Journal of Computer Information Systems (2025), pp. 1-16
Open Access

Adapting sense of presence to product uncertainties in crafting augmented reality enhanced experiences
Hua Fan, Yao Xu, Diandian Xiang, et al.
International Journal of Hospitality Management (2025) Vol. 127, pp. 104142-104142
Closed Access

Investigating the drivers and outcomes of shopping app engagement-An application of the SOR framework
Shruti Sharma, Adya Sharma
Vision The Journal of Business Perspective (2025)
Closed Access

Adoption of coping behaviours: public response to data security risks of intelligent connected vehicles in China
Feiyan Wang, Shanyong Wang, Jiuchang Wei, et al.
Journal of Risk Research (2025), pp. 1-36
Closed Access

Augmented reality: the key to unlock customer engagement potential
M. Ganesan, Bipen Kumar
Marketing Intelligence & Planning (2024) Vol. 42, Iss. 6, pp. 976-1009
Closed Access | Times Cited: 3

Investigating and prioritising different issues in wearable apps: An spherical Fuzzy-DEMATEL approach
Mamta Pandey, Ratnesh Litoriya, Prateek Pandey
Multimedia Tools and Applications (2023) Vol. 83, Iss. 4, pp. 10061-10090
Closed Access | Times Cited: 8

Gamification in financial service apps to enhance customer experience and engagement
Ali Raza, Sana Rehmat, Muhammad Ishtiaq Ishaq, et al.
Journal of Consumer Behaviour (2023) Vol. 23, Iss. 4, pp. 1653-1670
Closed Access | Times Cited: 8

Smart and Sentient Retail High Streets
Paul M. Torrens
Smart Cities (2022) Vol. 5, Iss. 4, pp. 1670-1720
Open Access | Times Cited: 13

Mediating Roles of Customer Engagement and Satisfaction in the Connection Between E-Retail Customer Experience and Loyalty
Radyan Dananjoyo, Udin Udin, Aida Idris
International Journal of Sustainable Development and Planning (2024) Vol. 19, Iss. 2, pp. 751-759
Open Access | Times Cited: 2

Insights into customer engagement in a mobile app context: review and research agenda
Shruti Sharma, Adya Sharma
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 2

Intelligent Trolley System: Revolutionizing Retail Shopping
Urmi Patel, Mohmmadali Aglodiya, Manish Paliwal, et al.
2022 9th International Conference on Computing for Sustainable Global Development (INDIACom) (2024), pp. 772-778
Closed Access | Times Cited: 1

Choose a mobile application or mobile website? Different effects of mobile channels on direct and indirect sales
Xueting Zhang, Feng Wang, Xia Cao
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 104060-104060
Closed Access | Times Cited: 1

Dataset for cognition processes, motivations, spatial presence experience, and customer engagement in retail mobile apps
Angelina Nhat Hanh Le, Huong Xuan Ho, Dong Nguyen, et al.
Data in Brief (2022) Vol. 42, pp. 108198-108198
Open Access | Times Cited: 6

The Impact of Attitude Towards Online Shopping in Strengthening the Relationship Between Online Shopping Experience and E-Customer Engagement
Bilal Ahmad Ali Al-khateeb, Fakher Jaoua, Elsayed Sobhy Ahmed Mohamed
International Journal of Customer Relationship Marketing and Management (2023) Vol. 14, Iss. 1, pp. 1-25
Open Access | Times Cited: 3

How observation of other shoppers increases the in-store use of mobile technology
Gábor Darvasi, Martin Spann, Peter Pal Zubcsek
Journal of Retailing and Consumer Services (2023) Vol. 77, pp. 103694-103694
Closed Access | Times Cited: 3

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