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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Effect of community relationship management, relationship marketing orientation, customer engagement, and brand trust on brand loyalty: The case of a commercial bank in Thailand
Jedsada Wongsansukcharoen
Journal of Retailing and Consumer Services (2021) Vol. 64, pp. 102826-102826
Closed Access | Times Cited: 88

Showing 1-25 of 88 citing articles:

Effect of innovations in human resource practices, innovation capabilities, and competitive advantage on small and medium enterprises’ performance in Thailand
Jedsada Wongsansukcharoen, Jutamard Thaweepaiboonwong
European Research on Management and Business Economics (2023) Vol. 29, Iss. 1, pp. 100210-100210
Open Access | Times Cited: 71
Building value co-creation with social media marketing, brand trust, and brand loyalty
Muhammad Sohaib, Heesup Han
Journal of Retailing and Consumer Services (2023) Vol. 74, pp. 103442-103442
Closed Access | Times Cited: 55
Mobile app vs. desktop browser platforms: the relationships among customer engagement, experience, relationship quality and loyalty intention
Imran Khan, Linda D. Hollebeek, Mobin Fatma, et al.
Journal of Marketing Management (2022) Vol. 39, Iss. 3-4, pp. 275-297
Open Access | Times Cited: 65
What drives me there? The interplay of socio-psychological gratification and consumer values in social media brand engagement
Kofi Osei-Frimpong, Graeme McLean, Nazrul Islam, et al.
Journal of Business Research (2022) Vol. 146, pp. 288-307
Open Access | Times Cited: 45
Examining tourist citizenship behaviors through affective, cognitive, behavioral engagement and reputation: Symmetrical and asymmetrical approaches
Raouf Ahmad Rather, Manju Raisinghani, David Gligor, et al.
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103451-103451
Closed Access | Times Cited: 29
Eliciting consumer-engagement and experience to foster consumer-based-brand-equity: moderation of perceived-health-beliefs
Mir Shahid Satar, Raouf Ahmad Rather, Shakir Hussain Parrey, et al.
Service Industries Journal (2023), pp. 1-26
Closed Access | Times Cited: 26
Unveiling the dynamics between consumer brand engagement, experience, and relationship quality towards luxury hotel brands: Moderating investigation of brand reputation
Raouf Ahmad Rather, Tareq Rasul, Huda Khan, et al.
International Journal of Hospitality Management (2023) Vol. 116, pp. 103572-103572
Open Access | Times Cited: 24
High street banking on the app: branding strategies of traditionally-driven neobanks
Emmanuel Mogaji, Nguyen Phong Nguyen
International Journal of Bank Marketing (2024) Vol. 42, Iss. 2, pp. 301-330
Open Access | Times Cited: 12
Customer Relationship Management
Muhammad Ismail Hossain, Nasrin Akter, Abureza M. Muzareba
(2024), pp. 411-441
Closed Access | Times Cited: 5
How do customers engage in social media-based brand communities: The moderator role of the brand's country of origin?
Yu Huang, Xu Zhang, Hong Zhu
Journal of Retailing and Consumer Services (2022) Vol. 68, pp. 103079-103079
Closed Access | Times Cited: 23
The effect of e-commerce livestreaming services on customer loyalty: a test of the chain mediation model
Xin-Mei Ye, Hira Batool, Shi‐Zheng Huang
Journal of Innovation and Entrepreneurship (2023) Vol. 12, Iss. 1
Open Access | Times Cited: 15
The study of brand loyalty and switching cost on OTT bundled service choice: Focusing on reference-dependent preferences in the saturated market
Kyungah Kim, Junghun Kim
Journal of Retailing and Consumer Services (2023) Vol. 77, pp. 103689-103689
Closed Access | Times Cited: 12
Driving brand evangelism by Unleashing the power of branding and sales management practices
Farooq Ahmed Jam, Tariq Iqbal Khan, Justin Paul
Journal of Business Research (2025) Vol. 190, pp. 115214-115214
Closed Access
Brand engagement in omnichannel banking services: a cross-cultural approximation
Nathalie Peña-García, Mauricio Losada-Otálora, Jose Ribamar Siqueira
Management Decision (2025)
Closed Access
Examining social media live stream’s influence on the consumer decision-making: a thematic analysis
Kathy-Ann Fletcher, Ayantunji Gbadamosi
Electronic Commerce Research (2022) Vol. 24, Iss. 3, pp. 2175-2205
Open Access | Times Cited: 21
ESM Adoption for Marketing Purposes in Organizations: The TOE Framework
Mohammad Olfat
Journal of Promotion Management (2024) Vol. 30, Iss. 7, pp. 1189-1219
Closed Access | Times Cited: 3
Rethinking value co-creation and loyalty in virtual travel communities: How and when they develop
Tengteng Zhu, Lu Zhang, Zeng Chu-hong, et al.
Journal of Retailing and Consumer Services (2022) Vol. 69, pp. 103097-103097
Closed Access | Times Cited: 16
Luxury fashion games are so cool! Predicting awareness, perceived quality, and loyalty
Mariana Berga Rodrigues, Sandra María Correia Loureiro, Maria Inês Romero
Journal of Retailing and Consumer Services (2023) Vol. 77, pp. 103668-103668
Open Access | Times Cited: 10
Determinants of Bank Closures: What Ensures Sustainable Profitability in Mobile Banking?
Soohyung Cho, Zoonky Lee, Se-Woong Hwang, et al.
Electronics (2023) Vol. 12, Iss. 5, pp. 1196-1196
Open Access | Times Cited: 9
Application of artificial intelligence based on the fuzzy control algorithm in enterprise innovation
Yanhuai Jia, Zheng Wang
Heliyon (2024) Vol. 10, Iss. 6, pp. e28116-e28116
Open Access | Times Cited: 3
Can consumer engagement on social media affect brand extension success? The case of luxury fashion brands and restaurants
Jungmin Yoo
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103885-103885
Closed Access | Times Cited: 3
Deciphering the Green Marketing Puzzle: Understanding the Interplay of Green Marketing Strategic Orientation, Attitude towards Green Marketing, Brand Integrity, and Purchase Intention
Aditya Halim Perdana Kusuma Putra, Siti Mariam, Moh. Tafsir, et al.
International Review of Management and Marketing (2024) Vol. 14, Iss. 4, pp. 210-229
Open Access | Times Cited: 3
Customer acceptability towards AI-enabled digital banking: a PLS-SEM approach
Swaraj S. Bharti, Kanika Prasad, S. Sudha, et al.
Journal of Financial Services Marketing (2023) Vol. 28, Iss. 4, pp. 779-793
Closed Access | Times Cited: 8
Accessing the Influence of Community Experience on Brand Loyalty Toward Virtual Brand Community: Developing Country Perspective
Zhounan Huangfu, Yaohui Ruan, Jing Zhao, et al.
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 12
Social media, brand loyalty and the banking industry in Colombia
Heidy Rico, Mario Alberto de la Puente Pacheco, Juan Diego Rios Mahecha, et al.
Innovative Marketing (2024) Vol. 20, Iss. 1, pp. 31-39
Open Access | Times Cited: 2
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