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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Comparing email and SNS users: Investigating e-servicescape, customer reviews, trust, loyalty and E-WOM
Gina A. Tran, David Strutton
Journal of Retailing and Consumer Services (2019) Vol. 53, pp. 101782-101782
Closed Access | Times Cited: 148

Showing 1-25 of 148 citing articles:

Effects of customer trust on engagement in live streaming commerce: mediating role of swift guanxi
Lingyun Guo, Xiayu Hu, Jinxuan Lu, et al.
Internet Research (2021) Vol. 31, Iss. 5, pp. 1718-1744
Closed Access | Times Cited: 210
Creating and detecting fake reviews of online products
Joni Salminen, Chandrashekhar Kandpal, Ahmed Kamel, et al.
Journal of Retailing and Consumer Services (2021) Vol. 64, pp. 102771-102771
Open Access | Times Cited: 186
The impact of online reviews on destination trust and travel intention: The moderating role of online review trustworthiness
Lujun Su, Qingyue Yang, Scott R. Swanson, et al.
Journal Of Vacation Marketing (2021) Vol. 28, Iss. 4, pp. 406-423
Closed Access | Times Cited: 84
Editorial introduction: Advances in theory and practice of digital marketing
Yogesh K. Dwivedi, Nripendra P. Rana, Emma Slade, et al.
Journal of Retailing and Consumer Services (2019) Vol. 53, pp. 101909-101909
Closed Access | Times Cited: 80
Determinants of online hotel booking intentions: website quality, social presence, affective commitment, and e-trust
Muslim Amin, Kisang Ryu, Cihan Çobanoğlu, et al.
Journal of Hospitality Marketing & Management (2021) Vol. 30, Iss. 7, pp. 845-870
Closed Access | Times Cited: 79
Measuring the impact of online reviews on consumer purchase decisions – A scale development study
Semila Fernandes, Rajesh Panda, V.G. Venkatesh, et al.
Journal of Retailing and Consumer Services (2022) Vol. 68, pp. 103066-103066
Open Access | Times Cited: 55
Impact of online convenience on generation Z online impulsive buying behavior: The moderating role of social media celebrity
Lina You, Deshuai Hou, Saqib Ali
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 45
Does strategic management of digital technologies influence electronic word-of-mouth (eWOM) and customer loyalty? Empirical insights from B2B platform economy
Amine Belhadi, Sachin Kamble, Imane Benkhati, et al.
Journal of Business Research (2022) Vol. 156, pp. 113548-113548
Open Access | Times Cited: 42
Driving Consumer Value Co-creation and Purchase Intention by Social Media Advertising Value
Ali Hussain, Ding Hooi Ting, Muhammad Mazhar
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 40
Customer satisfaction and loyalty with online consumer reviews: Factors affecting revisit intentions
Mark Anthony Camilleri, Raffaele Filieri
International Journal of Hospitality Management (2023) Vol. 114, pp. 103575-103575
Open Access | Times Cited: 37
The factors influencing STD through SOR theory
Sergio Nieves-Pavón, Natalia López-Mosquera, Héctor V. Jiménez-Naranjo
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103533-103533
Open Access | Times Cited: 24
Conceptualization of e-servicescapes in the fitness applications and wearable devices context: Multi-dimensions, consumer satisfaction, and behavioral intention
Minseong Kim
Journal of Retailing and Consumer Services (2021) Vol. 61, pp. 102562-102562
Closed Access | Times Cited: 52
Tourism promotion through vlog advertising and customer engagement behaviours of generation Z
Amir Zaib Abbasi, Khalil Hussain, Tooba Kaleem, et al.
Current Issues in Tourism (2022) Vol. 26, Iss. 22, pp. 3651-3670
Closed Access | Times Cited: 35
Customer behavior in purchasing energy-saving products: Big data analytics from online reviews of e-commerce
Guanhua Ma, Junhua Ma, Hao Li, et al.
Energy Policy (2022) Vol. 165, pp. 112960-112960
Closed Access | Times Cited: 33
Social media marketing and brand loyalty: exploring interrelationships through symmetrical and asymmetrical modeling
Faizan Ali, Chokechai Suveatwatanakul, Luana Nanu, et al.
Spanish Journal of Marketing - ESIC (2024)
Open Access | Times Cited: 7
Pixels to palates: Social media foodscape influence on e-Trust, experience and gastronomic intentions
Muhammad Nur Hidayat Mohd Salim, Muaz Azinuddin, Wan Mohd Adzim Wan Mohd Zain, et al.
Journal of Foodservice Business Research (2024), pp. 1-31
Closed Access | Times Cited: 6
The role of interactivity on customer engagement in mobile e-commerce applications
Ami Fitri Utami, Irwan Adi Ekaputra, Arnold Japutra, et al.
International Journal of Market Research (2021) Vol. 64, Iss. 2, pp. 269-291
Closed Access | Times Cited: 40
Diversified Online Review Websites as Accelerators for Online Impulsive Buying: The Moderating Effect of Price Dispersion
Chun-Der Chen, Edward C.S. Ku
Journal of Internet Commerce (2021) Vol. 20, Iss. 1, pp. 113-135
Closed Access | Times Cited: 39
A generational investigation and sentiment and emotion analyses of female fashion brand users on Instagram in Sub-Saharan Africa
Ali B. Mahmoud, Dieu Hack‐Polay, Nicholas Grigoriou, et al.
Journal of Brand Management (2021) Vol. 28, Iss. 5, pp. 526-544
Open Access | Times Cited: 35
Do fake reviews promote consumers' purchase intention?
Yang Song, Litong Wang, Zhiyuan Zhang, et al.
Journal of Business Research (2023) Vol. 164, pp. 113971-113971
Closed Access | Times Cited: 15
The effect of e-commerce livestreaming services on customer loyalty: a test of the chain mediation model
Xin-Mei Ye, Hira Batool, Shi‐Zheng Huang
Journal of Innovation and Entrepreneurship (2023) Vol. 12, Iss. 1
Open Access | Times Cited: 15
Configuring managerial factors to enhance omnichannel experience and customer engagement behaviors for a solid loyalty loop
Taewon Suh, Sang Bong Lee
Electronic Commerce Research (2023) Vol. 23, Iss. 3, pp. 1591-1619
Closed Access | Times Cited: 13
Understanding the impact of fashion app emotional attachment on consumer responses: the role of e-servicescape, customer experience and perceived value of online shopping
Vipul Patel, Richa Pandit, Ramzan Sama
Journal of Fashion Marketing and Management (2023) Vol. 28, Iss. 3, pp. 581-601
Closed Access | Times Cited: 13
The role of mobile value and trust as drivers of purchase intentions in m-servicescape
Najlae Zhani, Nacef Mouri, Tariq Ahmed
Journal of Retailing and Consumer Services (2022) Vol. 68, pp. 103060-103060
Closed Access | Times Cited: 22
A method for exploring consumer satisfaction factors using online reviews: A study on anti-cold drugs
Xiangqi Zhao, Zhe Huang
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 103895-103895
Closed Access | Times Cited: 4
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