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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The role of service robots in enhancing customer satisfaction in embarrassing contexts
Luan Guo, Liduo Gong, Ziyang Xu, et al.
Journal of Hospitality and Tourism Management (2024) Vol. 59, pp. 116-126
Closed Access | Times Cited: 12

Showing 12 citing articles:

Can service robots recover themselves? The effect of service recovery agents and robot service failure types on customer response
Yun Liu, Xingyuan Wang
International Journal of Hospitality Management (2024) Vol. 124, pp. 103951-103951
Closed Access | Times Cited: 4
Social avoidance needs boost AI's nonsocial attribute valuation in secret consumption
Jian Li, J. Zhao, Jinsong Huang
Technology in Society (2025), pp. 102817-102817
Closed Access
Closing the Gap: Advancing service management in the hospitality and tourism industry amidst the AI revolution
Anna S. Mattila, Laurie Wu, Peihao Wang
Journal of Hospitality and Tourism Management (2025) Vol. 62, pp. 237-245
Closed Access
30 Years of contribution and future directions in tourism, hospitality, and events research: A Quo Vadis perspective from the Journal of Hospitality and Tourism Management
Μαριάννα Σιγάλα, Edmund Goh, Xi Yu Leung, et al.
Journal of Hospitality and Tourism Management (2025) Vol. 62, pp. 258-265
Closed Access
Friends or foes? Understanding the effects of service robots on consumers’ patronage intentions in ethnic restaurants
Da Huo, Lu Zhang, Xiaoyun Zheng, et al.
Journal of Hospitality and Tourism Management (2025) Vol. 62, pp. 246-257
Closed Access
I am the “owner” of the hotel: The impact of human-robot interactivity on guests' pro-environmental behavior in hotels
Zhongxia Duan, Zhihua Ding, Yupeng Mou, et al.
Journal of Hospitality and Tourism Management (2025) Vol. 62, pp. 284-293
Closed Access
Gendered robots and persuasion: The interplay of the robot's gender, the consumer's gender, and their power on menu recommendations
Zixi Peng, Anna S. Mattila, Amit Sharma
Journal of Hospitality and Tourism Management (2025) Vol. 62, pp. 294-303
Closed Access
Explore the anthropomorphism of service bots in tourism: A MASEM analysis based on stereotype content model
F. Zhang, Zihan Zhou, Dongfang Sheng
Current Issues in Tourism (2025), pp. 1-21
Closed Access
Embracing the New Era: Artificial Intelligence and Its Multifaceted Impact on the Hospitality Industry
Farah Zahidi, Bincy Baburaj Kaluvilla, Tausif Mulla
Journal of Open Innovation Technology Market and Complexity (2024), pp. 100390-100390
Open Access | Times Cited: 3
Animating arousal and engagement: empirical insights into AI-enhanced robotic performances and consumer reactions
Yuhao Li, Shurui Wang, Zehua Li
Journal of Hospitality and Tourism Technology (2024) Vol. 15, Iss. 5, pp. 737-768
Closed Access | Times Cited: 2
The impact of artificial intelligence on global energy vulnerability
Qingyuan Zhu, Chenhao Sun, Chengzhen Xu, et al.
Economic Analysis and Policy (2024)
Closed Access | Times Cited: 1
DEVELOPING A COBOTIC MODEL FOR EMPLOYEE AND CUSTOMER ENGAGEMENT
John Habib, Catherine Prentice, Park Thaichon, et al.
Tourism and hospitality industry/Tourism & hospitality industry ... (2024) Vol. 14, pp. 195-203
Closed Access
The Casino Loyalty Paradigm: The Moderating Effect of Membership Tier
Gregory T. Bradley, Wei Wang
International Journal of Hospitality & Tourism Administration (2024), pp. 1-30
Closed Access
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