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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Why don't high-performance work systems always achieve superior service in hospitality? The key is servant leadership
Irene Huertas-Valdivia, Araceli María Rojo Gallego Burín, Ana Castillo, et al.
Journal of Hospitality and Tourism Management (2021) Vol. 49, pp. 152-163
Open Access | Times Cited: 30

Showing 1-25 of 30 citing articles:

Impact of green human resource management practices on the environmental performance of green hotels
Foad Irani, Hasan Kılıç, Ibrahim Adeshola
Journal of Hospitality Marketing & Management (2022) Vol. 31, Iss. 5, pp. 570-600
Closed Access | Times Cited: 91
It’s worth it! High performance work systems for employee job satisfaction: The mediational role of burnout
Daniel Dorta Afonso, Laura Romero‐Domínguez, Claudia Benítez-Núñez
International Journal of Hospitality Management (2022) Vol. 108, pp. 103364-103364
Open Access | Times Cited: 65
Servant leadership and tourism businesses’ outcomes: a multiple mediation model
Mahmoud Ramadan Al-Azab, Bassam Samir Al‐Romeedy
Tourism Review (2023) Vol. 79, Iss. 1, pp. 184-204
Closed Access | Times Cited: 24
High-performance work systems and employees’ outcomes in challenging contexts: the role of hindrance stressors
Claudia Benítez-Núñez, Daniel Dorta Afonso, Petra De Saá Pérez
Journal of Hospitality Marketing & Management (2024) Vol. 33, Iss. 6, pp. 807-830
Open Access | Times Cited: 9
Servant leadership and HPWS for work-life balance and job satisfaction in the hotel industry: perspectives from conservation of resources theory
Daniel Dorta Afonso, Deybbi Cuéllar-Molina, Carlos Rodríguez, et al.
Journal of Hospitality and Tourism Insights (2025)
Closed Access | Times Cited: 1
Antecedents of proactive customer service performance in hospitality: a meta-analysis
Zhen Yan, Zuraina Dato Mansor, Wei Chong Choo
Journal of Hospitality Marketing & Management (2023) Vol. 32, Iss. 4, pp. 505-529
Closed Access | Times Cited: 21
Humorous leadership, upward voice and resistance to change in the hotel context: from affective events theory perspective
Mennaalla Hassan Salem, Kareem M. Selem, Rimsha Khalid, et al.
European Business Review (2023) Vol. 35, Iss. 5, pp. 737-762
Closed Access | Times Cited: 21
High-performance workplace system: a literature review
Seema Bhardwaj, Pooja Choudhary, Ritika Chopra, et al.
International journal of organizational analysis (2025)
Closed Access
AMO‐Enhancing HRMPs and Employee Well‐Being Dimensions: A Three‐Level Meta‐Analysis
Dan Zhao, Ningyu Tang, Vivien K. G. Lim, et al.
Asia Pacific Journal of Human Resources (2025) Vol. 63, Iss. 2
Closed Access
Mobile application features effects on the application's engagement and intention for continuing use in tourism
Şensev Payan İlkan, Ali Öztüren, Turgay Avcı, et al.
Asia Pacific Journal of Tourism Research (2023) Vol. 28, Iss. 4, pp. 386-400
Closed Access | Times Cited: 9
High-performance work system in service sector: review and framework development
Dimple Dimple, Vijay Kuriakose
Service Industries Journal (2023), pp. 1-33
Closed Access | Times Cited: 9
Servant leadership and citizenship behavior in the Pakistani tourism and hospitality industry: The role of harmonious environmental passion and a green work climate
Yasir Iftikhar, Muhammad Shahid Tufail, Marcos Ferasso, et al.
Journal of Environmental Management (2024) Vol. 369, pp. 122276-122276
Closed Access | Times Cited: 3
How does despotic leadership thwart frontline employees’ role-related service behaviors? A psychological empowerment perspective
Xin Sun, Kunlin Li, Jin Cheng
Journal of Hospitality and Tourism Management (2023) Vol. 58, pp. 39-50
Closed Access | Times Cited: 8
Effects of empowering leadership under boundary conditions in the hospitality industry
Elisa Rescalvo-Martin, Ana Castillo, Adriana P. Moreno-Marcial, et al.
International Journal of Hospitality Management (2022) Vol. 105, pp. 103269-103269
Open Access | Times Cited: 14
Service-oriented high performance human resource practices and proactive work behavior: A moderated mediation model
Gökhan KENAR, Murat Yeşiltaş
Service Industries Journal (2023) Vol. 44, Iss. 3-4, pp. 237-264
Closed Access | Times Cited: 7
Fostering employee promotive voice in hospitality: The impact of responsible leadership
Osman Seray Özkan, Irene Huertas-Valdivia, Burcu ÜZÜM
Tourism Management Perspectives (2023) Vol. 49, pp. 101186-101186
Open Access | Times Cited: 7
Servant leadership, ideology-based culture and job outcomes: A multi-level investigation among hospitality workers
Seerat Fatima, Muhammad Abbas, Muhammad Mubbashar Hassan
International Journal of Hospitality Management (2022) Vol. 109, pp. 103408-103408
Closed Access | Times Cited: 10
A CEO’s Perspective on Servant Leadership Adoption: Part 1 – Case Description
Ian D. MacFarlane
Springer eBooks (2023), pp. 1207-1248
Closed Access | Times Cited: 4
Effects of leader behaviors on extra-role proactive service: The role of cultural tightness-looseness
Elisa Rescalvo-Martin, Leopoldo Gutiérrez, Francisco Javier Lloréns Montes, et al.
International Journal of Hospitality Management (2023) Vol. 117, pp. 103649-103649
Closed Access | Times Cited: 4
Employees' perceptions of responsible leadership in private security: a mediation model
Burcu ÜZÜM, Osman Seray Özkan, Irene Huertas-Valdivia
Academia Revista Latinoamericana de Administración (2024) Vol. 37, Iss. 1, pp. 1-18
Closed Access | Times Cited: 1
Understanding The Concept Of Servant Leadership In The Digital Age Through Keywords Mapping
Marlon Semuel, Contantin Kansil, Andi Sujuti
Journal of Strategic and Global Studies (2024) Vol. 7, Iss. 1
Open Access | Times Cited: 1
Servant and Positive Leadership Styles: A Bibliometric Analysis and Literature Review
Gleibson Silva, João Leitão, António Nunes
Contributions to management science (2024), pp. 517-564
Closed Access | Times Cited: 1
Thriving at work as a mediator between high-performance human resource practices and innovative behavior in the hotel industry: The moderating role of self-enhancement motive
Muhammad Waheed Akhtar, Osman M. Karatepe, Elisa Rescalvo-Martin, et al.
International Journal of Hospitality Management (2024) Vol. 123, pp. 103897-103897
Closed Access | Times Cited: 1
The good shepherd: linking artificial intelligence (AI)-driven servant leadership (SEL) and job demands-resources (JD-R) theory in tourism and hospitality
Aleksandar Radić, Sonali Singh, Nidhi Singh, et al.
Journal of Hospitality and Tourism Insights (2024)
Closed Access | Times Cited: 1
SME’s leadership in improving performance
Dorothea Wahyu Ariani
Asian Journal of Social Sciences and Management Studies (2024) Vol. 11, Iss. 1, pp. 8-14
Open Access
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