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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Enhancing trust in online grocery shopping through generative AI chatbots
Debarun Chakraborty, Arpan Kumar Kar, Smruti Patre, et al.
Journal of Business Research (2024) Vol. 180, pp. 114737-114737
Open Access | Times Cited: 27

Showing 1-25 of 27 citing articles:

“From expectations to frustrations”: Dissecting negative experiences to understand negative word-of-mouth in online grocery services
Sk Abu Khalek, Debasmita Dey, Anirban Chakraborty, et al.
Journal of Retailing and Consumer Services (2025) Vol. 84, pp. 104221-104221
Closed Access | Times Cited: 2
Generative artificial intelligence (GenAI) revolution: A deep dive into GenAI adoption
Aman Kumar, Amit Shankar, Linda D. Hollebeek, et al.
Journal of Business Research (2025) Vol. 189, pp. 115160-115160
Open Access
Factors Influencing the Adoption of UMANG Apps in India
Debarun Chakraborty
International Journal of Electronic Government Research (2025) Vol. 21, Iss. 1, pp. 1-16
Open Access
Language translation effects in Chatbots: Evidence from a randomized field experiment on a mobile commerce platform
Aditya R. Nayak, Anju V. Nair
Journal of Business Research (2025) Vol. 190, pp. 115158-115158
Open Access
Anthropomorphic generative AI chatbots for enhancing customer engagement, experience and recommendation
Aman Kumar, Amit Shankar, Abhishek Behl, et al.
Journal of Consumer Marketing (2025)
Closed Access
Unveiling virtual interactive marketplaces: Shopping motivations in the Metaverse through the lens of uses and gratifications theory
Rajasshrie Pillai, Brijesh Sivathanu, Nripendra P. Rana
Journal of Business Research (2025) Vol. 190, pp. 115219-115219
Open Access
Do word-of-mouth-based conversational AI recommendations enhance tourism consumers’ acceptance? The moderating role of transparency
Yaobin Wang, Haoyang Miao, Meiling Xiong, et al.
Current Issues in Tourism (2025), pp. 1-20
Closed Access
Exploring consumer intentions to continue: Integrating task technology fit and social technology fit in generative AI based shopping platforms
Debarun Chakraborty, Ciro Troise, Stefano Bresciani
Technovation (2025) Vol. 142, pp. 103189-103189
Closed Access
Artificial intelligence and consumer loyalty in e-commerce
Светлана Ратнер, Svetlana Revinova, Светлана Балашова, et al.
Procedia Computer Science (2025) Vol. 253, pp. 435-444
Open Access
Revolutionizing food ordering: predicting the dynamics of chatbot adoption in a tech-driven era
Wajeeha Aslam, Marija Ham, Farhan Mirza, et al.
Journal of Foodservice Business Research (2025), pp. 1-25
Open Access
How Do Consumers Trust and Accept AI Agents? An Extended Theoretical Framework and Empirical Evidence
Xue Zhao, Weitao You, Ziqing Zheng, et al.
Behavioral Sciences (2025) Vol. 15, Iss. 3, pp. 337-337
Open Access
Ai-capable relationship marketing: Shaping the future of customer relationships
Sanjit Kumar Roy, Ali N. Tehrani, Ameet Pandit, et al.
Journal of Business Research (2025) Vol. 192, pp. 115309-115309
Open Access
Digital Transformation of Grocery In-Store Shopping-Scanners, Artificial Intelligence, Augmented Reality and Beyond: A Review
Radosław Wolniak, Kinga Stecuła, Barış Aydın
Foods (2024) Vol. 13, Iss. 18, pp. 2948-2948
Open Access | Times Cited: 4
Investigating Drivers of Customer Experience with Virtual Conversational Agents
Trong T. Nguyen, Rohit H. Trivedi, Kyoko Fukukawa, et al.
Information Systems Frontiers (2025)
Open Access
Artificial humanity: A multi-method exploration of user responses to AI influencer affordances in short video platform
Crystal T. Lee, Yung‐Cheng Shen
Telematics and Informatics (2025), pp. 102245-102245
Closed Access
AI chatbots with visual search: Impact on luxury fashion shopping behavior
Le Qi, Eunju Ko, Minjung Cho
Journal of Global Scholars of Marketing Science (2025), pp. 1-19
Closed Access
From general AI to custom AI: the effects of generative conversational AI’s cognitive and emotional conversational skills on user's guidance
Kun Wang, Zhao Pan, Yaobin Lu
Kybernetes (2024)
Closed Access | Times Cited: 3
Technology Development in Online Grocery Shopping—From Shopping Services to Virtual Reality, Metaverse, and Smart Devices: A Review
Kinga Stecuła, Radosław Wolniak, Barış Aydın
Foods (2024) Vol. 13, Iss. 23, pp. 3959-3959
Open Access | Times Cited: 2
Employees' Behavioral Intention to Adopt Facial Recognition Payment to Service Customers
Wen‐Lung Shiau, Chang Liu, Xuanmei Cheng, et al.
Journal of Organizational and End User Computing (2024) Vol. 36, Iss. 1, pp. 1-32
Open Access | Times Cited: 2
The determinants of product trust in live streaming E-commerce: a hybrid method integrating SEM and fsQCA
Hongbo Jiang, Zou-Yang Fan, Jinlong Wang, et al.
Asia Pacific Journal of Marketing and Logistics (2024)
Closed Access | Times Cited: 1
Assessing the influence of artificial intelligence on sustainable consumption behavior and lifestyle choices
Animesh Kumar Sharma, Rahul Sharma
Young Consumers Insight and Ideas for Responsible Marketers (2024)
Closed Access
Understanding users' effective use of generative conversational AI from a media naturalness perspective: A hybrid SEM-ANN approach
Kun Wang, Yaobin Lu, Zhao Pan
Data Science and Management (2024)
Open Access
From Clicks to Trust: Electronic Word of Mouth and Perceived Website Quality Versus E-Shopping Attitudes
Muhammad Kamran, Zohaib Riaz Pitafi, Tahir Mumtaz Awan, et al.
International Journal of Contemporary Management (2024) Vol. 60, Iss. 1, pp. 252-266
Open Access
Fueling financial development: The crucial role of generative AI financing across nations
Abu Bakkar Siddik, Yong Li, Min Du, et al.
Finance research letters (2024) Vol. 72, pp. 106519-106519
Open Access
The Future of Chatbots in the Digital Economy: Opportunities for Sustainable Revenue Growth (SDG) MSMEs
Humairoh, Siti Asriah Immawati, Eni Suharti
Journal of Lifestyle and SDGs Review (2024) Vol. 5, Iss. 2, pp. e03352-e03352
Closed Access
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