OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Technology readiness of B2B firms and AI-based customer relationship management capability for enhancing social sustainability performance
Muhammad Sabbir Rahman, Surajit Bag, Shivam Gupta, et al.
Journal of Business Research (2022) Vol. 156, pp. 113525-113525
Open Access | Times Cited: 61
Muhammad Sabbir Rahman, Surajit Bag, Shivam Gupta, et al.
Journal of Business Research (2022) Vol. 156, pp. 113525-113525
Open Access | Times Cited: 61
Showing 1-25 of 61 citing articles:
Green knowledge management: A key driver of green technology innovation and sustainable performance in the construction organizations
Ali Khan, Khalid Mehmood, Ho Kwong Kwan
Journal of Innovation & Knowledge (2023) Vol. 9, Iss. 1, pp. 100455-100455
Open Access | Times Cited: 55
Ali Khan, Khalid Mehmood, Ho Kwong Kwan
Journal of Innovation & Knowledge (2023) Vol. 9, Iss. 1, pp. 100455-100455
Open Access | Times Cited: 55
Drivers of generative artificial intelligence to fostering exploitative and exploratory innovation: A TOE framework
Ayman Wael Al‐Khatib
Technology in Society (2023) Vol. 75, pp. 102403-102403
Closed Access | Times Cited: 47
Ayman Wael Al‐Khatib
Technology in Society (2023) Vol. 75, pp. 102403-102403
Closed Access | Times Cited: 47
Navigating the manufacturing revolution: identifying the digital transformation antecedents
Muhammad Bilal, Xicang Zhao, Jiying Wu, et al.
Management Decision (2024) Vol. 62, Iss. 6, pp. 1775-1805
Closed Access | Times Cited: 15
Muhammad Bilal, Xicang Zhao, Jiying Wu, et al.
Management Decision (2024) Vol. 62, Iss. 6, pp. 1775-1805
Closed Access | Times Cited: 15
Artificial intelligence and innovation capability: A dynamic capabilities perspective
Yang Gao, S. Y. Liu, Lu Yang
International Review of Economics & Finance (2025), pp. 103923-103923
Open Access | Times Cited: 1
Yang Gao, S. Y. Liu, Lu Yang
International Review of Economics & Finance (2025), pp. 103923-103923
Open Access | Times Cited: 1
A Systematic Literature Review on Sustainability Integration and Marketing Intelligence in the Era of Artificial Intelligence
Md Mehedi Hasan Emon, Tahsina Khan
Review of Business and Economics Studies (2025) Vol. 12, Iss. 4, pp. 6-28
Open Access | Times Cited: 1
Md Mehedi Hasan Emon, Tahsina Khan
Review of Business and Economics Studies (2025) Vol. 12, Iss. 4, pp. 6-28
Open Access | Times Cited: 1
Hyper-personalization for enhancing customer loyalty and satisfaction in Customer Relationship Management (CRM) systems
Nitin Liladhar Rane, Saurabh Choudhary, Jayesh Rane
SSRN Electronic Journal (2023)
Closed Access | Times Cited: 36
Nitin Liladhar Rane, Saurabh Choudhary, Jayesh Rane
SSRN Electronic Journal (2023)
Closed Access | Times Cited: 36
Artificial intelligence capabilities, open innovation, and business performance – Empirical insights from multinational B2B companies
Saumyaranjan Sahoo, Satish Kumar, Naveen Donthu, et al.
Industrial Marketing Management (2023) Vol. 117, pp. 28-41
Closed Access | Times Cited: 23
Saumyaranjan Sahoo, Satish Kumar, Naveen Donthu, et al.
Industrial Marketing Management (2023) Vol. 117, pp. 28-41
Closed Access | Times Cited: 23
How tech companies advance sustainability through artificial intelligence: Developing and evaluating an AI x Sustainability strategy framework
Felix Zechiel, Marah Blaurock, Ellen Weber, et al.
Industrial Marketing Management (2024) Vol. 119, pp. 75-89
Open Access | Times Cited: 10
Felix Zechiel, Marah Blaurock, Ellen Weber, et al.
Industrial Marketing Management (2024) Vol. 119, pp. 75-89
Open Access | Times Cited: 10
An integrated AI framework for managing organizational risk and climate change concerns in B2B market
Ravi Shankar, L. C. Gupta
Industrial Marketing Management (2024) Vol. 117, pp. 173-187
Closed Access | Times Cited: 8
Ravi Shankar, L. C. Gupta
Industrial Marketing Management (2024) Vol. 117, pp. 173-187
Closed Access | Times Cited: 8
The role of artificial intelligence-enabled dynamic capability on environmental performance: The mediation effect of a data-driven culture in France and the USA
Samuel Fosso Wamba, Maciel M. Queiroz, Laura Trinchera
International Journal of Production Economics (2023) Vol. 268, pp. 109131-109131
Closed Access | Times Cited: 21
Samuel Fosso Wamba, Maciel M. Queiroz, Laura Trinchera
International Journal of Production Economics (2023) Vol. 268, pp. 109131-109131
Closed Access | Times Cited: 21
Fostering sustainability through technological brilliance: a study on the nexus of organizational STARA capability, GHRM, GSCM, and sustainable performance
Abdullah Al Masud, Md. Tamzidul Islam, Md. Kazi Hafizur Rahman, et al.
Discover Sustainability (2024) Vol. 5, Iss. 1
Open Access | Times Cited: 7
Abdullah Al Masud, Md. Tamzidul Islam, Md. Kazi Hafizur Rahman, et al.
Discover Sustainability (2024) Vol. 5, Iss. 1
Open Access | Times Cited: 7
AI-Driven Chatbots in CRM: Economic and Managerial Implications across Industries
Chadi Khneyzer, Zaher Boustany, Jean Dagher
Administrative Sciences (2024) Vol. 14, Iss. 8, pp. 182-182
Open Access | Times Cited: 5
Chadi Khneyzer, Zaher Boustany, Jean Dagher
Administrative Sciences (2024) Vol. 14, Iss. 8, pp. 182-182
Open Access | Times Cited: 5
AI-driven competitive advantage: the role of personality traits and organizational culture in key account management
Prashant Mehta, Debarun Chakraborty, Nripendra P. Rana, et al.
Journal of Business and Industrial Marketing (2025)
Closed Access
Prashant Mehta, Debarun Chakraborty, Nripendra P. Rana, et al.
Journal of Business and Industrial Marketing (2025)
Closed Access
Generative AI in Higher Education Constituent Relationship Management (CRM): Opportunities, Challenges, and Implementation Strategies
Carrie H. Marcinkevage, Akhil Kumar
Computers (2025) Vol. 14, Iss. 3, pp. 101-101
Open Access
Carrie H. Marcinkevage, Akhil Kumar
Computers (2025) Vol. 14, Iss. 3, pp. 101-101
Open Access
The Generativity Mindsets of Corporations: A New Perspective on Ecological Responsiveness
Huei-Ting Tsai, Chun-Te Chuang
Business Strategy and the Environment (2025)
Closed Access
Huei-Ting Tsai, Chun-Te Chuang
Business Strategy and the Environment (2025)
Closed Access
Digital transformation for the sustainable development of firms: The role of green capability and green culture
Lei Li, Jiabao Lin
Sustainable Development (2023) Vol. 32, Iss. 3, pp. 1861-1875
Closed Access | Times Cited: 14
Lei Li, Jiabao Lin
Sustainable Development (2023) Vol. 32, Iss. 3, pp. 1861-1875
Closed Access | Times Cited: 14
Understanding B2B customer journeys for complex digital services: The case of cloud computing
Claas Terpoorten, Jan F. Klein, Katrin Merfeld
Industrial Marketing Management (2024) Vol. 119, pp. 178-192
Open Access | Times Cited: 4
Claas Terpoorten, Jan F. Klein, Katrin Merfeld
Industrial Marketing Management (2024) Vol. 119, pp. 178-192
Open Access | Times Cited: 4
Impact of artificial intelligence technology applications on corporate energy consumption intensity
Xiaoqian Liu, Javier Cifuentes‐Faura, Shikuan Zhao, et al.
Gondwana Research (2024)
Closed Access | Times Cited: 4
Xiaoqian Liu, Javier Cifuentes‐Faura, Shikuan Zhao, et al.
Gondwana Research (2024)
Closed Access | Times Cited: 4
Harnessing STARA for enhancing green performance of hospitality industry: green HRM, employees commitment as mediators and psychological climate as moderator
Mohammad Imtiaz Hossain, Md. Tariqul Islam, Jeetesh Kumar, et al.
Journal of Hospitality and Tourism Insights (2025)
Closed Access
Mohammad Imtiaz Hossain, Md. Tariqul Islam, Jeetesh Kumar, et al.
Journal of Hospitality and Tourism Insights (2025)
Closed Access
Critical success and failure factors in the AI lifecycle: a knowledge graph-based ontological study
Xinyue Hao, Emrah Demir, Daniel Eyers
Journal of Modelling in Management (2025)
Closed Access
Xinyue Hao, Emrah Demir, Daniel Eyers
Journal of Modelling in Management (2025)
Closed Access
The Landscape of CRM Research: A Bibliometric Analysis of Key Trends and Future Directions
Shaista Jabeen
Journal of Relationship Marketing (2025), pp. 1-41
Closed Access
Shaista Jabeen
Journal of Relationship Marketing (2025), pp. 1-41
Closed Access
Examining customers’ continuous intention to use self-service kiosks: An extended approach in the context of fast food restaurants using the technology readiness index and technology acceptance model
Fazel Amiri, Farah Shishan, Saleh Bazi, et al.
Tourism and Hospitality Research (2025)
Closed Access
Fazel Amiri, Farah Shishan, Saleh Bazi, et al.
Tourism and Hospitality Research (2025)
Closed Access
Ai-capable relationship marketing: Shaping the future of customer relationships
Sanjit Kumar Roy, Ali N. Tehrani, Ameet Pandit, et al.
Journal of Business Research (2025) Vol. 192, pp. 115309-115309
Open Access
Sanjit Kumar Roy, Ali N. Tehrani, Ameet Pandit, et al.
Journal of Business Research (2025) Vol. 192, pp. 115309-115309
Open Access
Historical Perspectives on AI Applications in Business
Neeru Sidana, Ajay Sidana, Rohit Sood, et al.
Advances in finance, accounting, and economics book series (2025), pp. 165-198
Closed Access
Neeru Sidana, Ajay Sidana, Rohit Sood, et al.
Advances in finance, accounting, and economics book series (2025), pp. 165-198
Closed Access
Rethinking dynamic capabilities in light of sustainability: A bibliometric analysis
Cecilia Correggi, Paolo Di Toma, Stefano Ghinoi
Business Strategy and the Environment (2024)
Open Access | Times Cited: 3
Cecilia Correggi, Paolo Di Toma, Stefano Ghinoi
Business Strategy and the Environment (2024)
Open Access | Times Cited: 3
