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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Can beauty save service failures? The role of recovery employees’ physical attractiveness in the tourism industry
Yaoqi Li, Zhang Chun, Shujie Fang
Journal of Business Research (2021) Vol. 141, pp. 100-110
Closed Access | Times Cited: 48

Showing 1-25 of 48 citing articles:

What is beautiful is good: attractive avatars for healthier dining and satisfaction
Fei Hao, Adil Masud Aman, Chen Zhang
International Journal of Contemporary Hospitality Management (2024) Vol. 36, Iss. 12, pp. 3969-3988
Closed Access | Times Cited: 19
Is her (his) gender matched or not matched with me? Gender (dis)match effect between customers and gendered service robots
Soobin Seo, Xianmei Wu, Jihee Choi
International Journal of Hospitality Management (2024) Vol. 119, pp. 103723-103723
Closed Access | Times Cited: 15
Celebrity endorsement in international destination marketing: Evidence from eye-tracking techniques and laboratory experiments
Yaoqi Li, Biqiang Liu, Lishan Xie
Journal of Business Research (2022) Vol. 150, pp. 553-566
Closed Access | Times Cited: 57
Teddy-bear effect in service recovery
Biqiang Liu, Yaoqi Li
Annals of Tourism Research (2022) Vol. 94, pp. 103400-103400
Closed Access | Times Cited: 50
Proactivity or passivity? An investigation of the effect of service robots’ proactive behaviour on customer co-creation intention
Lishan Xie, Canmian Liu, Dongmei Li
International Journal of Hospitality Management (2022) Vol. 106, pp. 103271-103271
Closed Access | Times Cited: 39
A shared journey: Experiential perspective and empirical evidence of virtual social robot ChatGPT's priori acceptance
Amélie Abadie, Soumyadeb Chowdhury, Sachin Kumar Mangla
Technological Forecasting and Social Change (2024) Vol. 201, pp. 123202-123202
Closed Access | Times Cited: 14
Driving service-oriented organizational citizenship behavior through error management culture
Arun Aggarwal, Weng Marc Lim, Dinesh Jaisinghani, et al.
Service Industries Journal (2022), pp. 1-40
Closed Access | Times Cited: 33
Do consumers stick with good-looking broadcasters? The mediating and moderating mechanisms of motivation and emotion
Van Thac Dang, Tan Vo‐Thanh, Thinh Truong Vu, et al.
Journal of Business Research (2022) Vol. 156, pp. 113483-113483
Closed Access | Times Cited: 32
Observation or interaction? Impact mechanisms of gig platform monitoring on gig workers’ cognitive work engagement
Changyu Wang, Jianyu Chen, Pengxin Xie
International Journal of Information Management (2022) Vol. 67, pp. 102548-102548
Closed Access | Times Cited: 29
Predicting Private and Public Pro-Environmental Behaviors in Rural Tourism Contexts Using SEM and fsQCA: The Role of Destination Image and Relationship Quality
Xiaojuan Rao, Hongliang Qiu, Alastair M. Morrison, et al.
Land (2022) Vol. 11, Iss. 3, pp. 448-448
Open Access | Times Cited: 27
The Influence of Motive Attributions for Destination Social Responsibility on Residents’ Empowerment and Quality of Life
Lujun Su, Xiaojie Yang, Scott R. Swanson
Journal of Travel Research (2022) Vol. 62, Iss. 8, pp. 1737-1754
Closed Access | Times Cited: 24
Applying a Combination of SEM and fsQCA to Predict Tourist Resource-Saving Behavioral Intentions in Rural Tourism: An Extension of the Theory of Planned Behavior
Zheng Wei, Hongliang Qiu, Alastair M. Morrison
International Journal of Environmental Research and Public Health (2023) Vol. 20, Iss. 2, pp. 1349-1349
Open Access | Times Cited: 13
Speech VS. Writing: The influences of WOM communication on tourism experience storytellers
Shujie Fang, Yaoqi Li, Zhang Chun, et al.
Journal of Hospitality and Tourism Management (2023) Vol. 54, pp. 521-530
Open Access | Times Cited: 13
The dynamic outcomes of service recovery in tourism services: A latent growth modeling approach
Luyao Zhi, Hong‐Youl Ha
Journal of Hospitality and Tourism Management (2024) Vol. 59, pp. 70-80
Closed Access | Times Cited: 4
Influence tactics of broadcasters and consumer purchase intention on live streaming social commerce: approach-avoidance motivation theory
Van Thac Dang, Nguyen Phong Nguyen
Asia-Pacific Journal of Business Administration (2025)
Closed Access
Tourism service recovery: How minority employees influence majority consumer experiences
Shanshi Li, Xing Stella Liu, Lisa C. Wan, et al.
Tourism Management (2025) Vol. 109, pp. 105158-105158
Closed Access
What drives participation in green loyalty programmes? Examining reactance, guilt and staff attractiveness
Jingxi Huang, Ahmad Daryanto, Margaret K. Hogg, et al.
International Journal of Contemporary Hospitality Management (2025)
Closed Access
Compensate or apologize? The interaction effects of crisis recovery strategies and crisis types on reputation governance of tourist sites
Zi-Chin Cheng, Wen-Qi Ruan, Shu-Ning Zhang, et al.
Asia Pacific Journal of Tourism Research (2025), pp. 1-18
Closed Access
Beauty premium and penalty in sport: text analysis of Instagram comments in the Korean women’s volleyball league
Yoonji Ryu, Jae-Hyun Jeong, Xingwen Zhao, et al.
International Journal of Sports Marketing and Sponsorship (2025)
Closed Access
International tourist arrivals modelling and forecasting: A case of Zimbabwe
Tendai Makoni, Gideon Mazuruse, Brighton Nyagadza
Sustainable Technology and Entrepreneurship (2022) Vol. 2, Iss. 1, pp. 100027-100027
Open Access | Times Cited: 21
Spatial stigma and environmentally responsible behaviors during the pandemic: The moderating role of self-verification
Mang He, Biqiang Liu, Yaya Song, et al.
Tourism Management Perspectives (2022) Vol. 42, pp. 100959-100959
Closed Access | Times Cited: 19
An eye-tracking study on the role of attractiveness on consumers’ purchase intentions in e-commerce live streaming
Man Yeol Ji, Yezheng Liu, Xiayu Chen
Electronic Commerce Research (2023)
Closed Access | Times Cited: 11
Can salespersons help firms overcome brand image crisis? Role of facial appearance
Arpita Agnihotri, Saurabh Bhattacharya, Demetris Vrontis
Journal of Business Research (2024) Vol. 176, pp. 114612-114612
Open Access | Times Cited: 4
Does perceived greenwashing promote or inhibit ethical voice? Effects of moral disengagement and perceived competitive pressure
Yilin Xiang, Lu Chen, Zhang Zhenya, et al.
Journal of Business Research (2024) Vol. 182, pp. 114793-114793
Closed Access | Times Cited: 4
Diversity, equity and inclusion in employee-queer customer interactions in the hospitality service setting: including multiple stakeholders’ perspectives
Dan Jin, Han Chen, Rui Qi
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 6, pp. 1991-2010
Closed Access | Times Cited: 9
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