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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Systematic review on customer citizenship behavior: Clarifying the domain and future research agenda
Maciej Mitręga, Vojtěch Klézl, Vojtěch Spáčil
Journal of Business Research (2021) Vol. 140, pp. 25-39
Open Access | Times Cited: 64

Showing 1-25 of 64 citing articles:

Exploring tourist citizenship behavior in wellness tourism destinations: The role of recovery perception and psychological ownership
Yanbo Yao, Guoquan Wang, Lianping Ren, et al.
Journal of Hospitality and Tourism Management (2023) Vol. 55, pp. 209-219
Closed Access | Times Cited: 24
The Nexus between Environmentally Sustainable Practices, Green Satisfaction, and Customer Citizenship Behavior in Eco-Friendly Hotels: Social Exchange Theory Perspective
Ahmed Hassan Abdou, Thowayeb H. Hassan, Amany E. Salem, et al.
Sustainability (2022) Vol. 14, Iss. 19, pp. 12791-12791
Open Access | Times Cited: 34
Environmental, social and governance issues in supply chains. A systematic review for strategic performance
Elisa Truant, Edoardo Borlatto, Edoardo Crocco, et al.
Journal of Cleaner Production (2023) Vol. 434, pp. 140024-140024
Open Access | Times Cited: 19
Corporate social responsibility authenticity as an antecedent to customer citizenship behavior: evidence from hospitality industry in Taiwan
Dung Minh Nguyen, Yen‐Ting Helena Chiu
Journal of Hospitality Marketing & Management (2023) Vol. 32, Iss. 4, pp. 477-504
Closed Access | Times Cited: 17
Understanding how customer social capital accumulation in brand communities: A gamification affordance perspective
Mingwei Li, Man Lu, Umair Akram, et al.
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103761-103761
Closed Access | Times Cited: 7
How other customers influence customer citizenship behavior in theme parks: The role of customer-customer rapport
Mao-Ying Wu, Shitian Ye, Shun Ye, et al.
Journal of Destination Marketing & Management (2024) Vol. 31, pp. 100847-100847
Closed Access | Times Cited: 6
Diffusion of innovation in direct-to-avatar (D2A): A study of immersive communication and branding in the metaverse
Uttam Chakraborty, Santosh Kumar Biswal
Computers in Human Behavior (2024) Vol. 158, pp. 108318-108318
Closed Access | Times Cited: 6
Treat for affection? Customers’ differentiated responses to pro-customer deviance
Jiajing Hu, Xiuli Ma, Xiaowei Xu, et al.
Tourism Management (2022) Vol. 93, pp. 104619-104619
Closed Access | Times Cited: 22
Systematic review of international marketing capabilities in dynamic capabilities view – calibrating research on international dynamic marketing capabilities
Gregor Pfajfar, Maciej Mitręga, Aviv Shoham
International Marketing Review (2023) Vol. 41, Iss. 1, pp. 237-272
Open Access | Times Cited: 14
The way to generate customer citizenship behavior with customer experience
Hoang Tran Phuoc Mai Le, Dongyoup Kim, Jungkun Park
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103608-103608
Closed Access | Times Cited: 13
Examining cross-cultural patterns in customer citizenship behavior: A cross-cultural exploration between Turkish and British airline passengers
Mahmut Bakır, Özlem Atalık
Travel Behaviour and Society (2024) Vol. 37, pp. 100859-100859
Closed Access | Times Cited: 4
Disentangling the impact of vendor in-role and extra-role performance on client citizenship behavior in enterprise system projects: A response surface analysis
Yuting Wang, Jie Fang, Bojue Xu, et al.
Information & Management (2025), pp. 104104-104104
Closed Access
Understanding Generation Z customers’ citizenship behaviour in relation to cannabis-infused food and beverage experiences
Supawat Meeprom, Pongphan Sathatip, Chichaya Leruksa
Young Consumers Insight and Ideas for Responsible Marketers (2025) Vol. 26, Iss. 2, pp. 332-351
Closed Access
Entwined tenets of destination evangelism and commitment in social-media-based travel community
Purvendu Sharma, Abhinav Sharma, Shivan Sanjay Patel
Journal Of Vacation Marketing (2025)
Closed Access
Anticipatory value-in-use in early-stage digital health service transformations: How consumers assess value propositions before and after abrupt, exogenous shocks
Andrew J. Dahl, James W. Peltier, Eric L. Swan
Journal of Business Research (2023) Vol. 163, pp. 113910-113910
Closed Access | Times Cited: 12
Demystifying the impact of customer participation on citizenship behaviors through interpersonal attraction and its contingencies
Kimmy Wa Chan, Taeshik Gong, Piyush Sharma, et al.
Journal of Business Research (2022) Vol. 150, pp. 297-310
Closed Access | Times Cited: 16
Destination evangelism and engagement: Investigation from social media-based travel community
Purvendu Sharma
Electronic Commerce Research and Applications (2022) Vol. 57, pp. 101228-101228
Open Access | Times Cited: 16
Unpacking the relationship between customer citizenship behavior and dysfunctional customer behavior: the role of customer moral credits and entitlement
Taeshik Gong, Chen‐Ya Wang
Journal of Service Theory and Practice (2023) Vol. 33, Iss. 1, pp. 110-137
Closed Access | Times Cited: 10
Building customer citizenship behaviour through mobile application quality: the mediating role of flow experience and customer engagement
Meltem Caber, Tahir Albayrak, Sezer Karasakal, et al.
Current Issues in Tourism (2023) Vol. 27, Iss. 18, pp. 2918-2933
Closed Access | Times Cited: 9
Intrinsic need satisfaction, emotional attachment, and value co-creation behaviors of seniors in using modified mobile government
Wenshan Guo, Fengming Chen, Yuming Wei
Cities (2023) Vol. 141, pp. 104529-104529
Closed Access | Times Cited: 9
Cutting the clutter: how minimalism drives customer citizenship behaviour within the sharing economy-based services
Anwar Rasheed, Janarthanan Balakrishnan
Kybernetes (2023)
Closed Access | Times Cited: 9
Linking customer mindsets, brand engagement, and citizenship behavior: the moderating role of brand trust
Suhaib Ahmed Soomro, Şerife Zihni Eyüpoğlu, Fayaz Ali
Journal of Product & Brand Management (2024) Vol. 33, Iss. 3, pp. 385-396
Closed Access | Times Cited: 3
A roadmap focused on customer citizenship behavior for fast-food restaurants during COVID-19
Yılmaz Akgündüz, Mehmet Alper Nisari, Serpil Sungur
International Hospitality Review (2023)
Open Access | Times Cited: 7
Understanding psychological ownership in access-based consumption through a theory synthesis: an investigation of Airbnb and hotels
Jing Li, Hyunsu Kim, Kevin Kam Fung So
Journal of Hospitality Marketing & Management (2023) Vol. 33, Iss. 4, pp. 499-524
Closed Access | Times Cited: 7
Reverse contagion: role of empathy, narrative appeal, and intensity of previous misbehavior
K.R. Jayasimha, Himanshu Shekhar Srivastava, K. Sivakumar, et al.
Journal of Consumer Marketing (2024) Vol. 41, Iss. 1, pp. 78-93
Closed Access | Times Cited: 2
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