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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Interactive voice assistants – Does brand credibility assuage privacy risks?
Shilpi Jain, Sriparna Basu, Yogesh K. Dwivedi, et al.
Journal of Business Research (2021) Vol. 139, pp. 701-717
Open Access | Times Cited: 97

Showing 1-25 of 97 citing articles:

Artificial intelligence empowered conversational agents: A systematic literature review and research agenda
Marcello M. Mariani, Novin Hashemi, Jochen Wirtz
Journal of Business Research (2023) Vol. 161, pp. 113838-113838
Open Access | Times Cited: 140
Alexa, what's on my shopping list? Transforming customer experience with digital voice assistants
Eugene Cheng-Xi Aw, Garry Wei‐Han Tan, Tat‐Huei Cham, et al.
Technological Forecasting and Social Change (2022) Vol. 180, pp. 121711-121711
Closed Access | Times Cited: 134
Algorithm awareness: Why user awareness is critical for personal privacy in the adoption of algorithmic platforms?
Dong‐Hee Shin, Kerk F. Kee, Emily Y. Shin
International Journal of Information Management (2022) Vol. 65, pp. 102494-102494
Closed Access | Times Cited: 108
Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation
Pradeep Kumar, Sujeet Kumar Sharma, Vincent Dutot
International Journal of Information Management (2022) Vol. 69, pp. 102598-102598
Closed Access | Times Cited: 93
What (de) motivates customers to use AI-powered conversational agents for shopping? The extended behavioral reasoning perspective
Ihsan Ullah Jan, Seong-Goo Ji, Changju Kim
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103440-103440
Open Access | Times Cited: 88
The impact of voice assistants’ intelligent attributes on consumer well-being: Findings from PLS-SEM and fsQCA
Weiyao Kang, Bingjia Shao
Journal of Retailing and Consumer Services (2022) Vol. 70, pp. 103130-103130
Closed Access | Times Cited: 86
Artificial intelligence in marketing: A meta‐analytic review
Pooja Mehta, Charles Jebarajakirthy, Haroon Iqbal Maseeh, et al.
Psychology and Marketing (2022) Vol. 39, Iss. 11, pp. 2013-2038
Closed Access | Times Cited: 70
Examining the role of consumer motivations to use voice assistants for fashion shopping: The mediating role of awe experience and eWOM
Pradeep Kautish, Sonal Purohit, Raffaele Filieri, et al.
Technological Forecasting and Social Change (2023) Vol. 190, pp. 122407-122407
Open Access | Times Cited: 70
Exploring users' adoption intentions of intelligent virtual assistants in financial services: An anthropomorphic perspectives and socio-psychological perspectives
Abidemi Emmanuel Adeniyi, Vivek Sharma
Computers in Human Behavior (2023) Vol. 148, pp. 107912-107912
Closed Access | Times Cited: 54
Artificial intelligence in interactive marketing: a conceptual framework and research agenda
James W. Peltier, Andrew J. Dahl, John A. Schibrowsky
Journal of Research in Interactive Marketing (2023) Vol. 18, Iss. 1, pp. 54-90
Closed Access | Times Cited: 53
Investigating the impact of intelligent personal assistants on the purchase intentions of Generation Z consumers: The moderating role of brand credibility
Wenshan Guo, Qiangqiang Luo
Journal of Retailing and Consumer Services (2023) Vol. 73, pp. 103353-103353
Closed Access | Times Cited: 48
Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context
Kumar Rohit, Amit Shankar, Gagan Katiyar, et al.
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103728-103728
Closed Access | Times Cited: 21
Investigating the moderating role of AI-enabled services on flow and awe experience
Pradeep Kautish, Arpita Khare
International Journal of Information Management (2022) Vol. 66, pp. 102519-102519
Closed Access | Times Cited: 63
Customers’ perceptions of hotel AI-enabled voice assistants: does brand matter?
Ruiying Cai, Lisa Cain, Hyeongjin Jeon
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 8, pp. 2807-2831
Closed Access | Times Cited: 63
Application and extension of the UTAUT2 model for determining behavioral intention factors in use of the artificial intelligence virtual assistants
María García de Blanes Sebastián, José Ramón Sarmiento Guede, Arta Antonovica
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 62
How do interactive voice assistants build brands' loyalty?
Parisa Maroufkhani, Shahla Asadi, Morteza Ghobakhloo, et al.
Technological Forecasting and Social Change (2022) Vol. 183, pp. 121870-121870
Open Access | Times Cited: 60
Assessing customer passion, commitment, and word-of-mouth intentions in digital assistant usage: The moderating role of technology anxiety
Daniel K. Maduku, Mercy Mpinganjira, Nripendra P. Rana, et al.
Journal of Retailing and Consumer Services (2022) Vol. 71, pp. 103208-103208
Open Access | Times Cited: 56
Artificial Intelligence (AI) and Information Systems: Perspectives to Responsible AI
Denis Dennehy, Anastasia Griva, Athanasia Pouloudi, et al.
Information Systems Frontiers (2022) Vol. 25, Iss. 1, pp. 1-7
Open Access | Times Cited: 40
Consumer engagement with AI‐powered voice assistants: A behavioral reasoning perspective
Fulya Açikgöz, Rodrigo Perez‐Vega, Fevzi Okumuş, et al.
Psychology and Marketing (2023) Vol. 40, Iss. 11, pp. 2226-2243
Open Access | Times Cited: 38
Impact of perceived value on intention to use voice assistants: The moderating effects of personal innovativeness and experience
Sebastián Molinillo, Francisco Rejón‐Guardia, Rafael Anaya‐Sánchez, et al.
Psychology and Marketing (2023) Vol. 40, Iss. 11, pp. 2272-2290
Open Access | Times Cited: 31
Exploring antecedents impacting user satisfaction with voice assistant app: A text mining-based analysis on Alexa services
Anand Kumar, Pradip Kumar Bala, Shibashish Chakraborty, et al.
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103586-103586
Closed Access | Times Cited: 29
Evaluating privacy, security, and trust perceptions in conversational AI: A systematic review
Anna Leschanowsky, Silas Rech, Birgit Popp, et al.
Computers in Human Behavior (2024) Vol. 159, pp. 108344-108344
Open Access | Times Cited: 14
When do employees learn from artificial intelligence? The moderating effects of perceived enjoyment and task-related complexity
Yunjian Li, Yixiao Song, Yanming Sun, et al.
Technology in Society (2024) Vol. 77, pp. 102518-102518
Closed Access | Times Cited: 10
The influence of brand credibility and brand loyalty on customer satisfaction and continued use intention in new voice assistance services based on AI
Luis Matosas-López
Journal of Marketing Analytics (2024)
Closed Access | Times Cited: 8
Expectations and beyond: The nexus of AI instrumentality and brand credibility in voice assistant retention using extended expectation‐confirmation model
Ezlika M. Ghazali, Dilip S. Mutum, Na Kai Lun
Journal of Consumer Behaviour (2023) Vol. 23, Iss. 2, pp. 655-675
Open Access | Times Cited: 20
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