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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Communicating sadness: The impact of emotional crisis communication on the organizational post-crisis reputation
Lieze Schoofs, An‐Sofie Claeys
Journal of Business Research (2021) Vol. 130, pp. 271-282
Closed Access | Times Cited: 34

Showing 1-25 of 34 citing articles:

How does destination crisis event type impact tourist emotion and forgiveness? The moderating role of destination crisis history
Lujun Su, Lin Pan, Yinghua Huang
Tourism Management (2022) Vol. 94, pp. 104636-104636
Open Access | Times Cited: 43
Can ChatGPT replace humans in crisis communication? The effects of AI-mediated crisis communication on stakeholder satisfaction and responsibility attribution
Yi Xiao, Shubin Yu
International Journal of Information Management (2024) Vol. 80, pp. 102835-102835
Open Access | Times Cited: 5
Compensate or apologize? The interaction effects of crisis recovery strategies and crisis types on reputation governance of tourist sites
Zi-Chin Cheng, Wen-Qi Ruan, Shu-Ning Zhang, et al.
Asia Pacific Journal of Tourism Research (2025), pp. 1-18
Closed Access
How a corporate social media character affects crisis communication: exploring humorous, emotional and rational crisis response in a paracrisis
Sining Kong
Corporate Communications An International Journal (2025)
Closed Access
Which CSR message most appeals to you? The role of message framing, psychological ownership, perceived responsibility and customer altruistic values
Yeonjung Kang, Melissa A. Baker
International Journal of Hospitality Management (2022) Vol. 106, pp. 103287-103287
Closed Access | Times Cited: 19
Fifty years of research on leader communication: What we know and where we are going
Evita Huai-ching Liu, Cassandra R. Chambers, Celia Moore
The Leadership Quarterly (2023) Vol. 34, Iss. 6, pp. 101734-101734
Closed Access | Times Cited: 9
Matching Crisis Event With Destination Response Strategy
Lujun Su, Bocong Jia, Scott R. Swanson
Journal of Travel Research (2024)
Closed Access | Times Cited: 3
Putting empathic feelings into words during times of crisis: The impact of differential verbal empathy expressions on organizational reputation
Gijs Fannes, An‐Sofie Claeys
Public Relations Review (2022) Vol. 48, Iss. 2, pp. 102183-102183
Closed Access | Times Cited: 11
How verbal and non-verbal cues in a CEO apology for a corporate crisis affect a firm’s social disapproval
Yina Li, Yan Li, Haipeng Chen, et al.
Journal of Business Research (2023) Vol. 167, pp. 114084-114084
Closed Access | Times Cited: 6
How Tourists’ Perceived Risk Affects Behavioral Intention through Crisis Communication in the Post-COVID-19 Era
Shui-Lien Chen, Hsiang‐Ting Hsu, Richard Chinomona
Mathematics (2023) Vol. 11, Iss. 4, pp. 860-860
Open Access | Times Cited: 5
Research on the Public Opinion Guidance Mechanism of Major Public Health Incidents
Yuqi Wang, Rui Wu, Jun Zeng, et al.
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 9
Do Mixed Emotions Matter in a Crisis? The Impact of Expressing Sadness and Sympathy on Organizational Reputation and Forgiveness
James Ndone
International Journal of Business Communication (2022) Vol. 61, Iss. 3, pp. 606-630
Closed Access | Times Cited: 8
Will you forgive it? The interactive effects of crisis news framing and crisis communication message framing on tourists’ forgiveness
Wen-Qi Ruan, Zi-Chin Cheng, Shu-Ning Zhang, et al.
Asia Pacific Journal of Tourism Research (2024) Vol. 29, Iss. 1, pp. 47-64
Closed Access | Times Cited: 1
Using State-of-the-art Emotion Detection Models in a Crisis Communication Context
Luna De Bruyne, Toni G.L.A. van der Meer, Orphée De Clercq, et al.
Computational Communication Research (2024) Vol. 6, Iss. 1, pp. 1-1
Open Access | Times Cited: 1
Unraveling the anchoring effect of crisis communication in cyberattack spillover crises
Yi Xiao, Enhui Zhou, Shubin Yu
Public Relations Review (2024) Vol. 50, Iss. 2, pp. 102449-102449
Open Access | Times Cited: 1
Quantifying the Psychological Online Communities Considering the Relationship between COVID-19-Related Threat, Information Uncertainty, and Risk Perception
Liangdong Lu, Jia Xu, Jiuchang Wei, et al.
Natural Hazards Review (2024) Vol. 25, Iss. 3
Closed Access | Times Cited: 1
How does corporate social irresponsibility affect organisational reputation? The mediating role of moral anger and distrust
Grzegorz Zasuwa
Social Responsibility Journal (2024) Vol. 20, Iss. 10, pp. 1854-1867
Closed Access | Times Cited: 1
Generating Credibility in Crisis: Will an AI-Scripted Response Be Accepted?
Elizabeth C. Ray, Patrick Merle, Kaylin Lane
International Journal of Strategic Communication (2024), pp. 1-18
Closed Access | Times Cited: 1
Emotional Crisis Communication: The Effects of CEO’s Expression of Guilt and Anger on Organizational Reputation
James Ndone, Benjamin R. Warner, Margaret Duffy
International Journal of Strategic Communication (2022) Vol. 16, Iss. 5, pp. 685-699
Closed Access | Times Cited: 7
The impact of company-generated posts with crisis-related content on online engagement behavior
Nicola Kleer, Reinhard Kunz
Journal of Business Research (2023) Vol. 164, pp. 114021-114021
Closed Access | Times Cited: 4
How organization response influences public sentiment and behavior in online crises: The role of response strategies, tenor of discourse and executives
Ning Zhang, Xiya Wang, Xianzhen Guo, et al.
Public Relations Review (2023) Vol. 50, Iss. 1, pp. 102395-102395
Closed Access | Times Cited: 2
A CEO but Also A Parent: How Strategic Communication of Private Information about the CEO Affects Perceptions of an Organization during A Crisis
Thomas Koch, Nora Denner, Felix Coutandin
International Journal of Strategic Communication (2022) Vol. 16, Iss. 4, pp. 620-632
Closed Access | Times Cited: 3
Beyond Negative Emotions: The Effects of Positive Emotions and Inoculation on Organizational Outcomes after a Crisis
James Ndone
(2024)
Closed Access
Should the CEO be the “face” of crisis response? Examining types of visuals on social media in corporate crisis communication
Bora Yook, Don W. Stacks
Journal of Contingencies and Crisis Management (2024) Vol. 32, Iss. 3
Closed Access
Security and Communication Models of Failures and Attacks on E-services
Anna Pira, Jarosław Protasiewicz
Lecture notes in networks and systems (2024), pp. 293-301
Closed Access
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