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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Voice analytics in business research: Conceptual foundations, acoustic feature extraction, and applications
Christian Hildebrand, Fotis Efthymiou, Francesc Busquet, et al.
Journal of Business Research (2020) Vol. 121, pp. 364-374
Open Access | Times Cited: 66

Showing 1-25 of 66 citing articles:

Conversational robo advisors as surrogates of trust: onboarding experience, firm perception, and consumer financial decision making
Christian Hildebrand, Anouk Bergner
Journal of the Academy of Marketing Science (2020)
Open Access | Times Cited: 145
Machine learning in marketing: A literature review, conceptual framework, and research agenda
Eric W.T. Ngai, Yuanyuan Wu
Journal of Business Research (2022) Vol. 145, pp. 35-48
Closed Access | Times Cited: 79
Artificial Intelligence and Machine Learning: Exploring drivers, barriers, and future developments in marketing management
Gioia V. Volkmar, Peter Mathias Fischer, Sven Reinecke
Journal of Business Research (2022) Vol. 149, pp. 599-614
Open Access | Times Cited: 76
Machine Talk: How Verbal Embodiment in Conversational AI Shapes Consumer–Brand Relationships
Anouk Bergner, Christian Hildebrand, Gerald Häubl
Journal of Consumer Research (2023) Vol. 50, Iss. 4, pp. 742-764
Open Access | Times Cited: 51
The Future of Digital Communication Research: Considering Dynamics and Multimodality
Dhruv Grewal, Dennis Herhausen, Stephan Ludwig, et al.
Journal of Retailing (2021) Vol. 98, Iss. 2, pp. 224-240
Open Access | Times Cited: 81
Adoption of shopper-facing technologies under social distancing: A conceptualisation and an interplay between task-technology fit and technology trust
Xueqin Wang, Yiik Diew Wong, Tianyi Chen, et al.
Computers in Human Behavior (2021) Vol. 124, pp. 106900-106900
Closed Access | Times Cited: 81
Can you hear me now? Engendering passion and preparedness perceptions with vocal expressions in crowdfunding pitches
Thomas H. Allison, Benjamin J. Warnick, Blakley C. Davis, et al.
Journal of Business Venturing (2022) Vol. 37, Iss. 3, pp. 106193-106193
Closed Access | Times Cited: 52
Voice bots on the frontline: Voice-based interfaces enhance flow-like consumer experiences & boost service outcomes
Naim Zierau, Christian Hildebrand, Anouk Bergner, et al.
Journal of the Academy of Marketing Science (2022) Vol. 51, Iss. 4, pp. 823-842
Open Access | Times Cited: 41
MindMiner: Uncovering linguistic markers of mind perception as a new lens to understand consumer–smart object relationships
Jochen Hartmann, Anouk Bergner, Christian Hildebrand
Journal of Consumer Psychology (2023) Vol. 33, Iss. 4, pp. 645-667
Open Access | Times Cited: 22
How Artificial Intelligence Constrains the Human Experience
Ana Valenzuela, Stefano Puntoni, Donna L. Hoffman, et al.
Journal of the Association for Consumer Research (2024) Vol. 9, Iss. 3, pp. 241-256
Closed Access | Times Cited: 11
Digital tourism interpretation content quality: A comparison between AI-generated content and professional-generated content
Jiahua Jarrett Zhang, Ying Wang, Qian Ruan, et al.
Tourism Management Perspectives (2024) Vol. 53, pp. 101279-101279
Closed Access | Times Cited: 8
Artificial intelligence and robotics: Shaking up the business world and society at large
Michael Haenlein, Andreas Kaplan
Journal of Business Research (2020) Vol. 124, pp. 405-407
Closed Access | Times Cited: 57
Female by Default? – Exploring the Effect of Voice Assistant Gender and Pitch on Trait and Trust Attribution
Suzanne Tolmeijer, Naim Zierau, Andreas Janson, et al.
(2021), pp. 1-7
Closed Access | Times Cited: 43
Listening in Organizations: A Synthesis and Future Agenda
Jeffrey Yip, Colin M. Fisher
Academy of Management Annals (2022) Vol. 16, Iss. 2, pp. 657-679
Open Access | Times Cited: 32
The mind in the machine: Estimating mind perception's effect on user satisfaction with voice-based conversational agents
Vignesh Yoganathan, Victoria‐Sophie Osburg
Journal of Business Research (2024) Vol. 175, pp. 114573-114573
Closed Access | Times Cited: 5
Encode and interpret senses: how sensory nature of recommendation tasks influences consumer preference for algorithms
Aojie Zhang, Xinyue Zhou
(2025) Vol. 1, Iss. 1
Open Access
Understanding videos at scale: How to extract insights for business research
Jasper Schwenzow, Jochen Hartmann, Amos Schikowsky, et al.
Journal of Business Research (2020) Vol. 123, pp. 367-379
Open Access | Times Cited: 42
Voice analytics in the wild: Validity and predictive accuracy of common audio-recording devices
Francesc Busquet, Fotis Efthymiou, Christian Hildebrand
Behavior Research Methods (2023) Vol. 56, Iss. 3, pp. 2114-2134
Open Access | Times Cited: 14
The Power of AI-Generated Voices: How Digital Vocal Tract Length Shapes Product Congruency and Ad Performance
Fotis Efthymiou, Christian Hildebrand, Emanuel de Bellis, et al.
Journal of Interactive Marketing (2023) Vol. 59, Iss. 2, pp. 117-134
Open Access | Times Cited: 12
Consumer value dimensions in conversational and mobile commerce
Carsten D. Schultz, Saskia Kaiser
Journal of Marketing Analytics (2025)
Open Access
Serve with voice: The role of agents’ vocal cues in the call center service
Yuanyuan Zhou, Zhuoying Fei, Jun Yang, et al.
Journal of Business Research (2025) Vol. 192, pp. 115282-115282
Closed Access
Commercial Use of Emotion Artificial Intelligence (AI): Implications for Psychiatry
Scott Monteith, Tasha Glenn, John Geddes, et al.
Current Psychiatry Reports (2022) Vol. 24, Iss. 3, pp. 203-211
Closed Access | Times Cited: 21
Ability is in the eye of the beholder: How context and individual factors shape consumer perceptions of digital assistant ability
Lisa Beeler, Alex R. Zablah, Adam Rapp
Journal of Business Research (2022) Vol. 148, pp. 33-46
Closed Access | Times Cited: 19
The ACM Multimedia 2023 Computational Paralinguistics Challenge: Emotion Share & Requests
Björn W. Schuller, Anton Batliner, Shahin Amiriparian, et al.
(2023), pp. 9635-9639
Open Access | Times Cited: 11
Assessing Creativity and User Experience in Immersive Virtual Reality with Cultural Heritage Learning
H.K. Tang, Chenrui Zhang, Qiang Li
International Journal of Human-Computer Interaction (2024), pp. 1-17
Closed Access | Times Cited: 3
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