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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

How has airport service quality changed in the context of COVID-19: A data-driven crowdsourcing approach based on sentiment analysis
Lingyao Li, Yujie Mao, Yu Wang, et al.
Journal of Air Transport Management (2022) Vol. 105, pp. 102298-102298
Open Access | Times Cited: 40

Showing 1-25 of 40 citing articles:

COVID-19 and aviation, lessons learned from the trenches: A survey among participants at the 26th ATRS World Conference
Xiaoqian Sun, Changhong Zheng, Anming Zhang
Journal of the Air Transport Research Society (2024) Vol. 2, pp. 100005-100005
Open Access | Times Cited: 17
Travelers' perception of smart airport facilities: An X (Twitter) sentiment analysis
Amphai Booranakittipinyo, Rita Yi Man Li, Nutteera Phakdeephirot
Journal of Air Transport Management (2024) Vol. 118, pp. 102600-102600
Closed Access | Times Cited: 6
AI in airport operations: enhancing competitiveness and satisfaction
Chao-Hung Chiang
Enterprise Information Systems (2025)
Closed Access
How Airport Service Quality and Accessibility are Mutually Dependent
Igor Dos Santos, João Alberto Camarotto, Luiz Antônio Tonin
AIAA SCITECH 2022 Forum (2025)
Closed Access
Decoding user reviews for Low-cost airlines marketing: A global analysis of passenger preferences Aviation
Fatih Pınarbaşı, Fatma Zeybek
Journal of Aviation (2025) Vol. 9, Iss. 1, pp. 41-52
Open Access
Predictive Process Monitoring for Airport Operational Support
Björn Rafn Gunnarsson, Seppe vanden Broucke, Thibault Verhoeven, et al.
KI - Künstliche Intelligenz (2025)
Closed Access
A Hybrid MRA-BN-NN Approach for Analyzing Airport Service Based on User-Generated Contents
Thitinan Pholsook, Warit Wipulanusat, Vatanavongs Ratanavaraha
Sustainability (2024) Vol. 16, Iss. 3, pp. 1164-1164
Open Access | Times Cited: 3
The explanatory power of the SKYTRAX’s airport rating system: Implications for airport management
Iva Bulatović, Juan Dempere, Ανδρέας Παπαθεοδώρου
Transport Economics and Management (2023) Vol. 1, pp. 104-111
Open Access | Times Cited: 9
A Three-Stage Hybrid SEM-BN-ANN Approach for Analyzing Airport Service Quality
Thitinan Pholsook, Warit Wipulanusat, Poomporn Thamsatitdej, et al.
Sustainability (2023) Vol. 15, Iss. 11, pp. 8885-8885
Open Access | Times Cited: 8
Airport service quality perception and flight delays: Examining the influence of psychosituational latent traits of respondents in passenger satisfaction surveys
Alessandro V. M. Oliveira, Bruno F. Oliveira, Moisés Diniz Vassallo
Research in Transportation Economics (2023) Vol. 102, pp. 101371-101371
Open Access | Times Cited: 8
Multicriteria satisfaction analysis to analyse passenger perceptions of air travel service quality in Croatia
Diana Božić, Diana Hunjak, Anita Domitrović, et al.
Journal of the Operational Research Society (2024) Vol. 75, Iss. 11, pp. 2267-2281
Closed Access | Times Cited: 2
Evaluating Airport Service Quality Based on the Statistical and Predictive Analysis of Skytrax Passenger Reviews
Mohammed Alanazi, Jun Li, Karl W. Jenkins
Applied Sciences (2024) Vol. 14, Iss. 20, pp. 9472-9472
Open Access | Times Cited: 2
Sustainable Urban Green Blue Space (UGBS) and Public Participation: Integrating Multisensory Landscape Perception from Online Reviews
Jiao Zhang, Danqin Li, Shuguang Ning, et al.
Land (2023) Vol. 12, Iss. 7, pp. 1360-1360
Open Access | Times Cited: 7
Multiclass Sentiment Prediction of Airport Service Online Reviews Using Aspect-Based Sentimental Analysis and Machine Learning
Mohammed Alanazi, Jun Li, Karl W. Jenkins
Mathematics (2024) Vol. 12, Iss. 5, pp. 781-781
Open Access | Times Cited: 2
How to Outperform Airport Quality of Service: Qualitative and Quantitative Data Analysis Extracted from Airport Passengers Using Grounded Theory (GT) and Structural Equation Modeling (SEM)
Navid Nadimi, Fariborz Mansourifar, Hamed Shamsadini Lori, et al.
Iranian Journal of Science and Technology Transactions of Civil Engineering (2023) Vol. 48, Iss. 1, pp. 483-496
Open Access | Times Cited: 6
Assessing the Impact of the Influential Factors of Airport Biometric Technology on Air Traveler Behavioral Intentions in the With-COVID-19 Era: The Role of Attitude and Mental Health Value
Elena‐Nicoleta Untaru, Xiaoting Chi, Jung Hee-kyoung, et al.
Tourism Planning & Development (2024), pp. 1-22
Closed Access | Times Cited: 1
Time to evaluate service quality indicators for delivering service excellence at airports: Case of India
Chandra Prakash Garg, Archana Sharma
Quality Management Journal (2024) Vol. 31, Iss. 4, pp. 253-270
Closed Access | Times Cited: 1
A machine learning application to Google Maps Reviews as a participatory planning tool
M. Şahin Akkaya, Özlem Özçevik, Emre Tepe
International Journal of Urban Sciences (2024) Vol. 28, Iss. 3, pp. 379-402
Closed Access | Times Cited: 1
The Quality of Airport Services in the Wake of the Covid-19 Pandemic
Kristína Kováčiková, Alena Novák Sedláčková, Andrej Novák, et al.
(2023), pp. 1-6
Closed Access | Times Cited: 3
Changes in perceptions of airport services’ attributes: An assessment of the impacts of COVID-19
Yi‐Hsin Lin, Hanjun Wu, Hang He, et al.
Transport Policy (2023) Vol. 141, pp. 116-128
Closed Access | Times Cited: 2
Re-Evaluating the Service Quality of Airports After the COVID-19 Pandemic
Mahmut Bakır
Advances in hospitality, tourism and the services industry (AHTSI) book series (2023), pp. 211-239
Closed Access | Times Cited: 2
Airport productivity and network centrality in the pandemic outbreak: Lessons from the Turkish airports
Samet Güner, Keziban Seçkin Codal
Journal of Air Transport Management (2024) Vol. 115, pp. 102552-102552
Closed Access
Analisis Persepsi dan Pemahaman Penggunaan Check-in Online pada Penumpang Maskapai Lion Air di Bandar Udara Tjilik Riwut Palangka Raya
Berlian Hidayah Agdiasvy, Teguh Ariebowo
Aerospace Engineering (2024) Vol. 1, Iss. 1, pp. 11-11
Open Access
Digital Service Quality Measurement Model Proposal and Prototype Development
Erhan Sur, Hüseyin Çakır
Sustainability (2024) Vol. 16, Iss. 13, pp. 5540-5540
Open Access
Examining how customers perceive community pharmacies based on Google maps reviews: Multivariable and sentiment analysis
Yahya Ali Laghbi, Mohammed Al Dhoayan
Exploratory Research in Clinical and Social Pharmacy (2024) Vol. 15, pp. 100498-100498
Open Access
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