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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Does voice matter? Investigating patient satisfaction on mobile health consultation
Yixuan Liu, Xiaofei Zhang, Libo Liu, et al.
Information Processing & Management (2023) Vol. 60, Iss. 4, pp. 103362-103362
Closed Access | Times Cited: 21

Showing 21 citing articles:

Informational or emotional? Exploring the relative effects of chatbots’ self-recovery strategies on consumer satisfaction
Cheng Zhou, Qian Chang
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103779-103779
Closed Access | Times Cited: 10
The impact of doctors' facial attractiveness on users' choices in online health communities: A stereotype content and social role perspective
Xing Zhang, Yuanyuan Wang, Quan Xiao, et al.
Decision Support Systems (2024) Vol. 182, pp. 114246-114246
Closed Access | Times Cited: 5
What Key Factors Affect Patient Satisfaction on Online Medical Consultation Platforms? A Case Study from China
Feng Yang, Yuexin Cheng, Rutao Yao, et al.
Healthcare (2025) Vol. 13, Iss. 5, pp. 540-540
Open Access
Convergent or not? The effect of linguistic convergence on the effectiveness of online physician-patient communication
Siqi Wang, Xiaofei Zhang, Fanbo Meng
Industrial Management & Data Systems (2025)
Closed Access
Doctor-patient or patient-patient interaction? Relationships and differences of their roles in influencing patient satisfaction in online health communities
Yaqi Huang, Wenhao Wang, Junjie Zhou
Data and Information Management (2025), pp. 100098-100098
Open Access
General knowledge-sharing and patient engagement in online health communities: an inverted U-shaped relationship
Fanbo Meng, Yixuan Liu, Xiaofei Zhang, et al.
Journal of Knowledge Management (2023) Vol. 28, Iss. 3, pp. 763-788
Closed Access | Times Cited: 10
Getting better? Examining the effects of social support in OHCs on users’ emotional improvement
Yuehua Zhao, Linyi Zhang
Information Processing & Management (2024) Vol. 61, Iss. 4, pp. 103754-103754
Closed Access | Times Cited: 3
Monetization of first questions by text mining: how do peer patients respond to online health information in a Q&A forum?
Dingyu Shi, Xiaofei Zhang, Libo Liu, et al.
Aslib Journal of Information Management (2024)
Closed Access | Times Cited: 1
Exploring the Effects of Online Physician Voice Pitch Range and Filled Pauses on Patient Satisfaction in Mobile Health Communication
Jingfang Liu, Huihong Jiang
Health Communication (2024) Vol. 39, Iss. 13, pp. 3258-3271
Closed Access | Times Cited: 1
How do provider communication strategies predict online patient satisfaction? A content analysis of online patient-provider communication transcripts
Jian Raymond Rui, Jieqiong Guo, Keqing Yang
Digital Health (2024) Vol. 10
Open Access | Times Cited: 1
A Systematic Review of Online Medical Consultation Research
Tian Shen, Yu Li, Xi Chen
Healthcare (2024) Vol. 12, Iss. 17, pp. 1687-1687
Open Access | Times Cited: 1
Consumer resistance to mobile health consultation: the role of IT affordances and IT identity
Wenjing Zhang, Mengdi Wang, Dong Li
Aslib Journal of Information Management (2024)
Closed Access | Times Cited: 1
Privacy paradox resolution in mHealth: the moderating effect of rationality degree
Guang Zhu, Fengjing Li, Yi Yan, et al.
Journal of Enterprise Information Management (2023) Vol. 37, Iss. 1, pp. 55-75
Closed Access | Times Cited: 3
Exploring the Impact of Online Medical Team Engagement on Patient Satisfaction: A Semantic Features Perspective
Siqi Wang, Xiaofei Zhang
Healthcare (2024) Vol. 12, Iss. 11, pp. 1113-1113
Open Access
Research on User Satisfaction of Mobile Health App Based on Machine Learning
雪佩 吕
Operations Research and Fuzziology (2024) Vol. 14, Iss. 03, pp. 935-945
Closed Access
Exploring the impact of team engagement on patient satisfaction: insights from social support and transactive memory system
Siqi Wang, Xiaofei Zhang
Aslib Journal of Information Management (2024)
Closed Access
Disclosing Personal Health Information to Emotional Human Doctors or Unemotional AI Doctors? Experimental Evidence Based on Privacy Calculus Theory
Shuoshuo Li, Yi Mou, Jian Xu
International Journal of Human-Computer Interaction (2024), pp. 1-13
Closed Access
Following Medical Advice of an AI or a Human Doctor? Experimental Evidence Based on Clinician-Patient Communication Pathway Model
Shuoshuo Li, Meng Chen, Piper Liping Liu, et al.
Health Communication (2024), pp. 1-13
Closed Access
To continue consultation or not? How physicians’ information cues affect patients continued online consultation behavior
Linlin Jing, Wei Shan, Richard Evans, et al.
Electronic Commerce Research (2024)
Closed Access
The Impact of Voice Design on User Perception: A Case Study of Campus Counseling Voice Services
Ting-Cheng Chang, Hsiao-Chen You
Communications in computer and information science (2024), pp. 92-102
Closed Access
Physician’s service quality and patient’s review behavior: managing online review to attract more patients
Junhui Yan, Changyong Liang, Peiyu Zhou
Internet Research (2024)
Closed Access
Helping others is helping oneself: A mixed-methods investigation of antecedents driving consumer engagement in the value co-creation of mHealth platforms
Chuanhui Wu, Zixin Yang, Qinjian Yuan, et al.
International Journal of Information Management (2024) Vol. 81, pp. 102867-102867
Closed Access
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