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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

What We Know and Don't Know About Online Word-of-Mouth: A Review and Synthesis of the Literature
Robert Allen King, Pradeep Racherla, Victoria D. Bush
Journal of Interactive Marketing (2014) Vol. 28, Iss. 3, pp. 167-183
Closed Access | Times Cited: 922

Showing 1-25 of 922 citing articles:

Social media in marketing: A review and analysis of the existing literature
Ali Abdallah Alalwan, Nripendra P. Rana, Yogesh K. Dwivedi, et al.
Telematics and Informatics (2017) Vol. 34, Iss. 7, pp. 1177-1190
Open Access | Times Cited: 944
Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse
Ali Abdallah Alalwan
International Journal of Information Management (2019) Vol. 50, pp. 28-44
Closed Access | Times Cited: 617
A study on the effects of social media marketing activities on brand equity and customer response in the airline industry
Eun-Ju Seo, Jin-Woo Park
Journal of Air Transport Management (2017) Vol. 66, pp. 36-41
Closed Access | Times Cited: 552
Influence of customer engagement with company social networks on stickiness: Mediating effect of customer value creation
Mingli Zhang, Lingyun Guo, Mu Hu, et al.
International Journal of Information Management (2016) Vol. 37, Iss. 3, pp. 229-240
Closed Access | Times Cited: 453
Responding to negative online reviews: The effects of hotel responses on customer inferences of trust and concern
Beverley Sparks, Kevin Kam Fung So, Graham L. Bradley
Tourism Management (2015) Vol. 53, pp. 74-85
Closed Access | Times Cited: 419
Social media and consumer engagement: a review and research agenda
Victor A. Barger, James W. Peltier, Don E. Schultz
Journal of Research in Interactive Marketing (2016) Vol. 10, Iss. 4, pp. 268-287
Closed Access | Times Cited: 399
User-Generated Content as a Research Mode in Tourism and Hospitality Applications: Topics, Methods, and Software
Weilin Lu, Светлана Степченкова
Journal of Hospitality Marketing & Management (2014) Vol. 24, Iss. 2, pp. 119-154
Closed Access | Times Cited: 369
Mapping the electronic word-of-mouth (eWOM) research: A systematic review and bibliometric analysis
Naveen Donthu, Satish Kumar, Neeraj Pandey, et al.
Journal of Business Research (2021) Vol. 135, pp. 758-773
Closed Access | Times Cited: 347
Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation
Ana Babić Rosario, Kristine De Valck, Francesca Sotgiu
Journal of the Academy of Marketing Science (2019) Vol. 48, Iss. 3, pp. 422-448
Closed Access | Times Cited: 336
Investigating how Word-of-Mouth Conversations about Brands Influence Purchase and Retransmission Intentions
Andrew Baker, Naveen Donthu, Vikas Kumar
Journal of Marketing Research (2015) Vol. 53, Iss. 2, pp. 225-239
Closed Access | Times Cited: 278
Consumers’ acceptance of information and communications technology in tourism: A review
Dandison Ukpabi, Heikki Karjaluoto
Telematics and Informatics (2016) Vol. 34, Iss. 5, pp. 618-644
Open Access | Times Cited: 269
Omni-channel marketing, integrated marketing communications and consumer engagement
Elizabeth H. Manser Payne, James W. Peltier, Victor A. Barger
Journal of Research in Interactive Marketing (2017) Vol. 11, Iss. 2, pp. 185-197
Closed Access | Times Cited: 248
Explaining the adoption of social networks sites for sharing user-generated content: A revision of the UTAUT2
Angel Crespo, Héctor San Martín, María del Mar García de los Salmones
Computers in Human Behavior (2017) Vol. 71, pp. 209-217
Open Access | Times Cited: 243
Influence of e-WOM engagement on consumer purchase intention in social commerce
Yusuf Sahabi Ali, Ab Razak Che Hussin, Abdelsalam Busalim
Journal of Services Marketing (2018) Vol. 32, Iss. 4, pp. 493-504
Closed Access | Times Cited: 243
Antecedents of social media usage and performance benefits in small- and medium-sized enterprises (SMEs)
Raphael Odoom, Thomas Anning‐Dorson, George Acheampong
Journal of Enterprise Information Management (2017) Vol. 30, Iss. 3, pp. 383-399
Closed Access | Times Cited: 242
What you Feel, Is what you like Influence of Message Appeals on Customer Engagement on Instagram
Robert Rietveld, Willemijn van Dolen, Masoud Mazloom, et al.
Journal of Interactive Marketing (2019) Vol. 49, Iss. 1, pp. 20-53
Closed Access | Times Cited: 241
Influence of consumer reviews on online purchasing decisions in older and younger adults
Bettina von Helversen, Katarzyna Abramczuk, Wiesław Kopeć, et al.
Decision Support Systems (2018) Vol. 113, pp. 1-10
Open Access | Times Cited: 227
A study of antecedents and outcomes of social media WOM towards luxury brand purchase intention
Jungkun Park, Hyowon Hyun, Toulany Thavisay
Journal of Retailing and Consumer Services (2020) Vol. 58, pp. 102272-102272
Closed Access | Times Cited: 214
The influence of EWOM characteristics on online repurchase intention
Jorge Matute, Yolanda Polo‐Redondo, Ana Utrillas
Online Information Review (2016) Vol. 40, Iss. 7, pp. 1090-1110
Closed Access | Times Cited: 213
A multidisciplinary perspective of big data in management research
Jie Sheng, Joseph Amankwah‐Amoah, Xiaojun Wang
International Journal of Production Economics (2017) Vol. 191, pp. 97-112
Open Access | Times Cited: 208
Big Data and consumer behavior: imminent opportunities
Charles F. Hofacker, Edward C. Malthouse, Fareena Sultan
Journal of Consumer Marketing (2016) Vol. 33, Iss. 2, pp. 89-97
Closed Access | Times Cited: 207
Online review helpfulness: Impact of reviewer profile image
Sahar Karimi, Fang Wang
Decision Support Systems (2017) Vol. 96, pp. 39-48
Open Access | Times Cited: 201
How power distance affects online hotel ratings: The positive moderating roles of hotel chain and reviewers’ travel experience
Baojun Gao, Xiangge Li, Shan Liu, et al.
Tourism Management (2017) Vol. 65, pp. 176-186
Closed Access | Times Cited: 200
Roles of negative emotions in customers’ perceived helpfulness of hotel reviews on a user-generated review website
Minwoo Lee, Miyoung Jeong, Jongseo Lee
International Journal of Contemporary Hospitality Management (2017) Vol. 29, Iss. 2, pp. 762-783
Closed Access | Times Cited: 196
Trust to Go Green: An Exploration of Consumer Intentions for Eco-friendly Convenience Food
Elena Claire Ricci, Alessandro Banterle, Stefanella Stranieri
Ecological Economics (2018) Vol. 148, pp. 54-65
Open Access | Times Cited: 190
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