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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Understanding customer satisfaction in curated subscription services: Moderating roles of subscription time and information disclosure
Z. G. Li, Xuefeng Zhao, Grace Ou
Information & Management (2023) Vol. 60, Iss. 6, pp. 103834-103834
Closed Access | Times Cited: 23

Showing 23 citing articles:

Fostering sustainability: integrating social responsibility, green finance, and corporate performance
Bing Han
Economic Change and Restructuring (2024) Vol. 57, Iss. 2
Closed Access | Times Cited: 9
Exploring the moderating effect of brand image on the relationship between customer satisfaction and repurchase intentions in the fast-food industry
Iván Veas-González, Nelson Geovany Carrión-Bósquez, Jorge Caldera Serrano, et al.
British Food Journal (2024) Vol. 126, Iss. 7, pp. 2714-2731
Closed Access | Times Cited: 5
Dynamics in the asymmetric effects of job attributes on employee satisfaction: A mixed-method approach using big data
Z. G. Li, Panagiotis Stamolampros, Xuefeng Zhao
Tourism Management (2024) Vol. 105, pp. 104967-104967
Closed Access | Times Cited: 5
The impact of social responsibility on the competitive advantage of small and medium-sized enterprises in Hanoi, Vietnam
The Tuan Tran, Vien Bui Van, Do Thi Tho
Problems and Perspectives in Management (2025) Vol. 23, Iss. 1, pp. 325-338
Open Access
I'm Learning and Improving! The Impact of Learning Evidence on Customer Tolerance of Chatbot Service Failure
Wengang Liu, Xuan Qiu, Ke Ma
(2025)
Closed Access
Economic vs. ecological benefit for organic food: the role of perceived values in online consumer reviews
Hong Huo, Jiafeng Yao, Quan-quan LI, et al.
Frontiers in Sustainable Food Systems (2025) Vol. 9
Open Access
S–O–R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing
Amjad Shamim, Muhammad Farrukh Abid, Farooq Ahmad
Journal of Retailing and Consumer Services (2023) Vol. 77, pp. 103672-103672
Closed Access | Times Cited: 12
Measuring the impact of healthcare service quality of hospitals on customer satisfaction
Ririn Wulandari, I Putu Doddy, Lasmi Indaryani
Corporate and Business Strategy Review (2024) Vol. 5, Iss. 1, special Issue, pp. 336-345
Open Access | Times Cited: 3
How multidimensional benefits determine cumulative satisfaction and eWOM engagement on mobile social media: Reconciling motivation and expectation disconfirmation perspectives
Hua Pang, Kaige Zhang
Telematics and Informatics (2024) Vol. 93, pp. 102174-102174
Closed Access | Times Cited: 2
The Influence of Perceived Usefulness, Satisfaction, and Personalization on Subscription Video on Demand Continuance Intentions
Natasya Elora Carissa, Muhammad Erlangga, Cindy Sonesha Evik, et al.
CommIT (Communication and Information Technology) Journal (2023) Vol. 17, Iss. 2, pp. 169-184
Open Access | Times Cited: 6
Beyond the Swipe: Investigating the Interplay of Technology, Media, and Human Behavior in Digital Romance
Ning Li, Bin Wang, Yanglin Li, et al.
Journal of the Knowledge Economy (2024)
Closed Access | Times Cited: 1
Selling by contributing: the monetization strategy of individual content providers in the light of human brand
Sha Zhou, Yaqin Su, Muhammad Aamir Shahzad, et al.
Internet Research (2024)
Closed Access | Times Cited: 1
What Influences Users’ Continuous Intention to Use Function-Oriented Systems: A Different Impact Mechanism for Patent Information Platforms
Jingzhu Wei, Tongrui Zhang, Xiang Lu
International Journal of Human-Computer Interaction (2024), pp. 1-23
Closed Access | Times Cited: 1
ESG practices through the lens of employees in hospitality: Insights from employee-generated data
Z. G. Li, Panagiotis Stamolampros, Xuefeng Zhao
International Journal of Hospitality Management (2024) Vol. 124, pp. 103992-103992
Closed Access | Times Cited: 1
Rental clothing box subscription: The importance of sustainable fashion labels
Alexandra Rese, Daniel Baier
Journal of Retailing and Consumer Services (2024) Vol. 83, pp. 104153-104153
Open Access | Times Cited: 1
Evaluating a User-Centered Environment-Friendly Mobile Phone App for Tourists and Residents Using Facial-Recognition Software
Lama Sameer Khoshaim, Serhat Yüksel, Hasan Di̇nçer
Sustainability (2023) Vol. 15, Iss. 20, pp. 14689-14689
Open Access | Times Cited: 3
A systematic literature review and bibliometric analysis based on member subscription services in retailing
Jiang Wu, Linxiu Hu, Xiuli He, et al.
Electronic Commerce Research and Applications (2023) Vol. 63, pp. 101344-101344
Closed Access | Times Cited: 3
The Influence of Service Quality, Word of Mouth Price on Restaurant D'cost Kemang South Jakarta Purchasing Decision
Nalam Efendi, Resti Hardini, Kumba Digdowiseiso, et al.
International Journal of Social Service and Research (2024) Vol. 4, Iss. 02, pp. 492-498
Open Access
How to dissolve the “privacy paradox” in social networks? A game approach based on privacy calculus
Xing Zhang, Y. Cai, Fangyu Liu, et al.
Kybernetes (2024)
Closed Access
Navigating consumption streams: Toward a utilitarian–hedonic perspective on subscription box customer journeys
Ishani Banerji, Aditya Gupta, Seth Ketron
Journal of Consumer Behaviour (2024)
Closed Access
Antecedent Research on Cross-Border E-commerce Consumer Purchase Decision-Making: The Moderating Role of Platform-Recommended Advertisement Characteristics
Yiwei Xu, Di He, Mingyue Fan
Heliyon (2024), pp. e37627-e37627
Open Access
B2C Cross-Border E-Commerce: Spillover Effects of Knowledge Sharing in Virtual Communities
Rong Du, Yimeng Qi, Yumeng Miao, et al.
International Journal of Electronic Commerce (2024) Vol. 28, Iss. 4, pp. 541-568
Closed Access
Improvements in business processes aligned to the customer experience: case study in a book subscription club
M Pegoraro, Maria Cannarozzo Tinoco, Georgia Schlabitz Vanin
Revista de Ingeniería Industrial Actualidad y Nuevas Tendencias (2023) Vol. 8, Iss. 30, pp. 61-82
Open Access | Times Cited: 1
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