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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Can people experience romantic love for artificial intelligence? An empirical study of intelligent assistants
Xia Song, Bo Xu, Zhenzhen Zhao
Information & Management (2022) Vol. 59, Iss. 2, pp. 103595-103595
Closed Access | Times Cited: 80

Showing 1-25 of 80 citing articles:

Emotional expression by artificial intelligence chatbots to improve customer satisfaction: Underlying mechanism and boundary conditions
Junbo Zhang, Qi Chen, Jiandong Lu, et al.
Tourism Management (2023) Vol. 100, pp. 104835-104835
Closed Access | Times Cited: 73
Consumer–machine relationships in the age of artificial intelligence: Systematic literature review and research directions
Iryna Pentina, Tianling Xie, Tyler Hancock, et al.
Psychology and Marketing (2023) Vol. 40, Iss. 8, pp. 1593-1614
Closed Access | Times Cited: 51
Can AI really help? The double-edged sword effect of AI assistant on employees’ innovation behavior
Meng Yin, Shiyao Jiang, Xiongying Niu
Computers in Human Behavior (2023) Vol. 150, pp. 107987-107987
Closed Access | Times Cited: 48
Investigating the impact of intelligent personal assistants on the purchase intentions of Generation Z consumers: The moderating role of brand credibility
Wenshan Guo, Qiangqiang Luo
Journal of Retailing and Consumer Services (2023) Vol. 73, pp. 103353-103353
Closed Access | Times Cited: 47
AI Technology panic—is AI Dependence Bad for Mental Health? A Cross-Lagged Panel Model and the Mediating Roles of Motivations for AI Use Among Adolescents
Shunsen Huang, Xiaoxiong Lai, Li Ke, et al.
Psychology Research and Behavior Management (2024) Vol. Volume 17, pp. 1087-1102
Open Access | Times Cited: 23
Determinants of trust and purchase intention in social commerce: Perceived price fairness and trust disposition as moderators
Madugoda Gunaratnege Senali, Mohammad Iranmanesh, Morteza Ghobakhloo, et al.
Electronic Commerce Research and Applications (2024) Vol. 64, pp. 101370-101370
Closed Access | Times Cited: 20
AI or Human? The Effect of Streamer Types on Consumer Purchase Intention in Live Streaming
Jingyan Gao, Xijie Zhao, Mengfan Zhai, et al.
International Journal of Human-Computer Interaction (2024), pp. 1-13
Closed Access | Times Cited: 16
Reviewing the applications of artificial intelligence in sustainable supply chains: Exploring research propositions for future directions
Farheen Naz, Rohit Agrawal, Anil Kumar, et al.
Business Strategy and the Environment (2022) Vol. 31, Iss. 5, pp. 2400-2423
Open Access | Times Cited: 64
Too human and not human enough: A grounded theory analysis of mental health harms from emotional dependence on the social chatbot Replika
Linnea Laestadius, Andrea Bishop, Michael Gonzalez, et al.
New Media & Society (2022), pp. 146144482211420-146144482211420
Closed Access | Times Cited: 63
The effect of required warmth on consumer acceptance of artificial intelligence in service: The moderating role of AI-human collaboration
Chenming Peng, Jenny van Doorn, Felix Eggers, et al.
International Journal of Information Management (2022) Vol. 66, pp. 102533-102533
Open Access | Times Cited: 58
Assessing customer passion, commitment, and word-of-mouth intentions in digital assistant usage: The moderating role of technology anxiety
Daniel K. Maduku, Mercy Mpinganjira, Nripendra P. Rana, et al.
Journal of Retailing and Consumer Services (2022) Vol. 71, pp. 103208-103208
Open Access | Times Cited: 54
How does anthropomorphism improve human-AI interaction satisfaction: a dual-path model
Yuguang Xie, Kèyù Zhü, Peiyu Zhou, et al.
Computers in Human Behavior (2023) Vol. 148, pp. 107878-107878
Closed Access | Times Cited: 33
Can AI chatbots help retain customers? An integrative perspective using affordance theory and service-domain logic
Chia‐Ying Li, Yu‐Hui Fang, Yu-Hung Chiang
Technological Forecasting and Social Change (2023) Vol. 197, pp. 122921-122921
Open Access | Times Cited: 30
Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers’ perspectives
Shilpi Jain, Sriparna Basu, Arghya Ray, et al.
International Journal of Information Management (2023) Vol. 72, pp. 102662-102662
Closed Access | Times Cited: 25
Emojifying chatbot interactions: An exploration of emoji utilization in human-chatbot communications
Shubin Yu, Luming Zhao
Telematics and Informatics (2023) Vol. 86, pp. 102071-102071
Closed Access | Times Cited: 24
The AI empathy effect: a mechanism of emotional contagion
Weifang Liu, Shan Zhang, Tingting Zhang, et al.
Journal of Hospitality Marketing & Management (2024) Vol. 33, Iss. 6, pp. 703-734
Closed Access | Times Cited: 13
Can Generative Artificial Intelligence Foster Belongingness, Social Support, and Reduce Loneliness? A Conceptual Analysis
Bianca Pani, Joseph Crawford, Kelly‐Ann Allen
Springer eBooks (2024), pp. 261-276
Closed Access | Times Cited: 11
Understanding how algorithmic injustice leads to making discriminatory decisions: An obedience to authority perspective
Maryam Ghasemaghaei, Nima Kordzadeh
Information & Management (2024) Vol. 61, Iss. 2, pp. 103921-103921
Open Access | Times Cited: 10
How tech companies advance sustainability through artificial intelligence: Developing and evaluating an AI x Sustainability strategy framework
Felix Zechiel, Marah Blaurock, Ellen Weber, et al.
Industrial Marketing Management (2024) Vol. 119, pp. 75-89
Open Access | Times Cited: 10
The influence of brand credibility and brand loyalty on customer satisfaction and continued use intention in new voice assistance services based on AI
Luis Matosas-López
Journal of Marketing Analytics (2024)
Closed Access | Times Cited: 8
Understanding AI-based customer service resistance: A perspective of defective AI features and tri-dimensional distrusting beliefs
Bo Yang, Yongqiang Sun, Xiao‐Liang Shen
Information Processing & Management (2022) Vol. 60, Iss. 3, pp. 103257-103257
Closed Access | Times Cited: 31
Utilizing Artificial Intelligence Techniques to Improve the Performance of Wireless Nodes
Maad M. Mijwil, Murat Gök, Ruchi Doshi, et al.
Advances in wireless technologies and telecommunication book series (2023), pp. 150-162
Closed Access | Times Cited: 17
How to improve voice assistant evaluations: Understanding the role of attachment with a socio-technical systems perspective
Weiyao Kang, Bingjia Shao, Shan Du, et al.
Technological Forecasting and Social Change (2023) Vol. 200, pp. 123171-123171
Closed Access | Times Cited: 16
Implementing artificial intelligence across task types: constraints of automation and affordances of augmentation
Elena Mazurova, Willem Standaert
Information Technology and People (2024) Vol. 37, Iss. 7, pp. 2411-2440
Closed Access | Times Cited: 7
ChatGPT usage in everyday life: A motivation-theoretic mixed-methods study
Vinzenz Wolf, Christian Maier
International Journal of Information Management (2024) Vol. 79, pp. 102821-102821
Open Access | Times Cited: 7
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