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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Validating the relationship between service quality, patient sensitivity and experience towards medical applications using SERVQUAL
A. Christina Josephine Malathi, K. Mohamed Jasim
International Journal of Medical Informatics (2022) Vol. 168, pp. 104883-104883
Closed Access | Times Cited: 14

Showing 14 citing articles:

EKSPLORASI PENGALAMAN PASIEN DAN KELUARGA TERHADAP KUALITAS PELAYANAN TENAGA KESEHATAN DI RUANG INTENSIVE CARDIOVASCULAR CARE UNIT (ICVCU) RSUD Dr. MOEWARDI SURAKARTA
Risa Setia Ismandani, Adi Utarini, Martina Sinta Kristanti
Jurnal Manajemen Pelayanan Kesehatan (The Indonesian Journal of Health Service Management) (2025) Vol. 27, Iss. 3, pp. 86-91
Closed Access
A Review Study on the Construction of Medical Institution Service Quality Performance Evaluation System under the Background of Internet Plus
Yichi Zhang
Advances in Economics Management and Political Sciences (2025) Vol. 156, Iss. 1, pp. 84-90
Closed Access
Measuring healthcare quality in Southern Ecuador prisons: a focus on health performance indicators
Estefanía Bautista-Valarezo, Hugo Cueva Quirola, Lucía Ludeña-González, et al.
Discover Social Science and Health (2025) Vol. 5, Iss. 1
Open Access
Benchmarking nutrition facts panel label – a consumer ethics perspective using health belief model
K Priya, Sivakumar Alur
Benchmarking An International Journal (2024)
Closed Access | Times Cited: 1
Perceived healthcare quality via digital health platforms – evidence from Indian hospitals
Jinil Persis
International Journal of Quality & Reliability Management (2024)
Closed Access | Times Cited: 1
Influences of Indian postal service quality factors on customer satisfaction amidst Covid-19 pandemic: an empirical study
S. M. Vadivel, Kirubaharan Boobalan
International Journal of Systems Assurance Engineering and Management (2023) Vol. 15, Iss. 2, pp. 758-773
Closed Access | Times Cited: 2
Survey Based Comparative Analysis for Quality Assessment in Public and Private Transportation Services using SERVQUAL Model
Rahul Chaudhari, Sunil R Kewate, Manoj Satpute, et al.
International Journal of Scientific Research in Science and Technology (2024) Vol. 11, Iss. 6, pp. 926-935
Open Access
Exploring Consumers' Negative Electronic Word-of-Mouth of Five Military Hospitals in Taiwan through SERVQUAL and Flower of Services: A Pilot Study (Preprint)
Ching-Yuan Huang, Po-Chun Lee, Long‐Hui Chen
JMIR Formative Research (2024) Vol. 8, pp. e54334-e54334
Open Access
Developing a Framework for Online Review-based Healthcare Service Quality Assessment: A Text-Mining Study (Preprint)
Xue Zhang, Jianshan Sun, Xin Li, et al.
(2024)
Closed Access
Evaluating the quality factors affecting patient satisfaction via the Kano model
Xinyi Zhou, Miaomiao Zhao, Ruyu Li, et al.
Research Square (Research Square) (2024)
Open Access
Quality Assessment Models in Public Transportation Services
Sunil R Kewate, Dr Rajendra R Chaudhari, Vivek R. Gandhewar
International Journal of Scientific Research in Science and Technology (2024) Vol. 11, Iss. 6, pp. 845-852
Open Access
Perception-Satisfaction Based Quality Assessment of Public Transportation Services using SERVQUAL Model.
Vivek R. Gandhewar Sunil R. Kewate
Tuijin Jishu/Journal of Propulsion Technology (2023) Vol. 44, Iss. 4, pp. 871-895
Open Access | Times Cited: 1
Exploring Consumers' Negative Electronic Word-of-Mouth through SERVQUAL and Service Flower Theory: A Case Study of Five Military Hospitals in Taiwan (Preprint)
Ching-Yuan Huang, Po-Chun Lee, Long‐Hui Chen
(2023)
Open Access
Analysis The Effect of Service Quality Supply Chain Management Healthcare Product Towards Hospital and Clinical Laboratories Satisfaction
Devi Suryani, Nurmala Nurmala
Quantitative Economics and Management Studies (2023) Vol. 5, Iss. 1, pp. 100-109
Open Access
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