
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Humans as teammates: The signal of human–AI teaming enhances consumer acceptance of chatbots
You Li, Yi Li, Qian Chen, et al.
International Journal of Information Management (2024) Vol. 76, pp. 102771-102771
Closed Access | Times Cited: 17
You Li, Yi Li, Qian Chen, et al.
International Journal of Information Management (2024) Vol. 76, pp. 102771-102771
Closed Access | Times Cited: 17
Showing 17 citing articles:
Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth
Muhammad Farrukh Shahzad, Shuo Xu, Xin An, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103867-103867
Closed Access | Times Cited: 33
Muhammad Farrukh Shahzad, Shuo Xu, Xin An, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103867-103867
Closed Access | Times Cited: 33
More polite, more immoral: how does politeness in service robots influence consumer moral choices?
Xuebing Dong, Г. И. Зверева, Xin Wen, et al.
Service Industries Journal (2025), pp. 1-33
Closed Access | Times Cited: 1
Xuebing Dong, Г. И. Зверева, Xin Wen, et al.
Service Industries Journal (2025), pp. 1-33
Closed Access | Times Cited: 1
Does using augmented reality in online shopping affect post-purchase product perceptions? A mixed design using machine-learning based sentiment analysis, lab experiments, and focus groups
Xuebing Dong, Chao Hu, Jonas Heller, et al.
International Journal of Information Management (2025) Vol. 82, pp. 102872-102872
Closed Access
Xuebing Dong, Chao Hu, Jonas Heller, et al.
International Journal of Information Management (2025) Vol. 82, pp. 102872-102872
Closed Access
“We do not always enjoy surprises”: investigating artificial serendipity in an online marketplace context
Xuanning Chen, Angela S. Lin, Sheila Webber
Journal of Documentation (2025)
Closed Access
Xuanning Chen, Angela S. Lin, Sheila Webber
Journal of Documentation (2025)
Closed Access
Bragging About Valuable Resources? The Dual Effect of Companies’ AI and Human Self‐Promotion
Darina Vorobeva, Diego Costa Pinto, Héctor González‐Jiménez, et al.
Psychology and Marketing (2025)
Closed Access
Darina Vorobeva, Diego Costa Pinto, Héctor González‐Jiménez, et al.
Psychology and Marketing (2025)
Closed Access
Do word-of-mouth-based conversational AI recommendations enhance tourism consumers’ acceptance? The moderating role of transparency
Yaobin Wang, Haoyang Miao, Meiling Xiong, et al.
Current Issues in Tourism (2025), pp. 1-20
Closed Access
Yaobin Wang, Haoyang Miao, Meiling Xiong, et al.
Current Issues in Tourism (2025), pp. 1-20
Closed Access
Exploring the effect of AI warm response on consumer reuse intention in service failure
Cuicui Wang, Lin Ni, Bei Yuan, et al.
Computers in Human Behavior (2025), pp. 108606-108606
Closed Access
Cuicui Wang, Lin Ni, Bei Yuan, et al.
Computers in Human Behavior (2025), pp. 108606-108606
Closed Access
Artificial Intelligence in Tourism Through Chatbot Support in the Booking Process—An Experimental Investigation
Kirsten Wüst, Kerstin Bremser
Tourism and Hospitality (2025) Vol. 6, Iss. 1, pp. 36-36
Open Access
Kirsten Wüst, Kerstin Bremser
Tourism and Hospitality (2025) Vol. 6, Iss. 1, pp. 36-36
Open Access
I'm Learning and Improving! The Impact of Learning Evidence on Customer Tolerance of Chatbot Service Failure
Wengang Liu, Xuan Qiu, Ke Ma
(2025)
Closed Access
Wengang Liu, Xuan Qiu, Ke Ma
(2025)
Closed Access
When humble AI meets narcissistic customers: A terror management perspective
Jing Liu, Fu‐Chieh Hsu, Jing Yu, et al.
International Journal of Information Management (2025) Vol. 83, pp. 102904-102904
Closed Access
Jing Liu, Fu‐Chieh Hsu, Jing Yu, et al.
International Journal of Information Management (2025) Vol. 83, pp. 102904-102904
Closed Access
Exploring the Secrets Behind Chatbot Success in Modern Banking
Saurabh Bhattacharya, Babita Singla
Advances in computational intelligence and robotics book series (2024), pp. 297-316
Closed Access
Saurabh Bhattacharya, Babita Singla
Advances in computational intelligence and robotics book series (2024), pp. 297-316
Closed Access
The virtual new or the real old? The effect of temporal alignment between influencer virtuality and brand heritage narration on consumers' luxury consumption
Tingting Mo, Weisha Wang
Psychology and Marketing (2024) Vol. 42, Iss. 2, pp. 470-492
Closed Access
Tingting Mo, Weisha Wang
Psychology and Marketing (2024) Vol. 42, Iss. 2, pp. 470-492
Closed Access
Using the influence of human-as-machine representation for self-improvement products
Michelle H. Teng, Wei Song, Tianjiao Liu, et al.
International Journal of Information Management (2024) Vol. 80, pp. 102851-102851
Closed Access
Michelle H. Teng, Wei Song, Tianjiao Liu, et al.
International Journal of Information Management (2024) Vol. 80, pp. 102851-102851
Closed Access
Deep affection: service robots increase brand love of restaurants
Shu-Hua Wu
British Food Journal (2024)
Closed Access
Shu-Hua Wu
British Food Journal (2024)
Closed Access
Does Fun Matter? Using Chatbots for Customer Services
Tai Ming Wut, Elaine Ah-heung Chan, Helen Wong
Informatics (2024) Vol. 11, Iss. 4, pp. 94-94
Open Access
Tai Ming Wut, Elaine Ah-heung Chan, Helen Wong
Informatics (2024) Vol. 11, Iss. 4, pp. 94-94
Open Access
Drivers and outcomes of chatbot use in the business-to-business context: exploring business customers’ perspectives
Sara Maga, Mateja Bodlaj
Journal of Business and Industrial Marketing (2024)
Closed Access
Sara Maga, Mateja Bodlaj
Journal of Business and Industrial Marketing (2024)
Closed Access
Why Should Users Take the Risk of Sustainable Use of Generative Artificial Intelligence Chatbots
Serge-Lopez Wamba-Taguimdje, Samuel Fosso Wamba, Hossana Twinomurinzi
Journal of Global Information Management (2024) Vol. 32, Iss. 1, pp. 1-32
Open Access
Serge-Lopez Wamba-Taguimdje, Samuel Fosso Wamba, Hossana Twinomurinzi
Journal of Global Information Management (2024) Vol. 32, Iss. 1, pp. 1-32
Open Access